Can’t recommend these guys enough. They were incredibly helpful throughout my experience and the quality of flooring is second to none. They have a huge range of flooring at competitive prices and wil... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Unfortunately not all the pieces were uniform. A few pieces were visibly machined wrong and weren't parallel. This caused 1 area to have a few 1-2mm gaps. The finish was good just not 100% true.
Nothing has arrived Update. Samples have arrived, fab packaging, felt expensive. But disappointed didn't arrive on requested day, and while I left it a bit late to order, it definiteky feels too r... Näytä lisää
Yritys on vastannut
I ordered some engineered wood flooring. When it arrived I wasn’t happy with the colour. Stories flooring were fantastic. They gave me some alternatives to choose from. Arranged collection of the floo... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Stories Flooring Unit 2 Wortley Business Park Amberley Road Leeds LS12 4BD 01133200223 info@storiesflooring.co.uk
Yhteystiedot
Unit 2 Wortley Business Park,, Amberley Road, LS12 4BD, Leeds, Yhdistynyt kuningaskunta
- 01133200223
- info@storiesflooring.co.uk
- storiesflooring.co.uk
4,6
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 61 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Stories Flooring
Hi,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Great company
Really good delivery, product was very good and has made our floor look really nice.
12. kesäkuuta 2026
Vastaus yritykseltä Stories Flooring
Hi Keith,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Friendly helpful staff
Friendly helpful staff, product arrived on time, also happy with the quality of the product.
2. kesäkuuta 2026
Vastaus yritykseltä Stories Flooring
Hi Richard,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Stories did what they said they would…
Stories did what they said they would do exactly when they said they would do it and with faultless product quality. I was amazed by what I was able to do as a result!
2. kesäkuuta 2026
Vastaus yritykseltä Stories Flooring
Hi Mike,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Vastaus yritykseltä Stories Flooring
Hi David,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Excellent service for the free samples
27. kesäkuuta 2026
Vastaus yritykseltä Stories Flooring
Hi Keith,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Lazy and impersonal delivery driver…
Lazy and impersonal delivery driver made my partner carry 7 packs of engineered wood flooring through the house in 30 degree heat without offering to help. Then, when it was all nicely stacked in the house asked if he could take a picture to evidence the delivery.
21. kesäkuuta 2026
Vastaus yritykseltä Stories Flooring
Hi Alex,
Apologies. Our deliveries are kerbside drops and not a carry in service. We do put this on our site and also email this to customers prior to the delivery day so they are aware. We spoke to you on the morning delivery and you asked us to leave outside so we will investigate with the local depot as to why they required a photo of the floor indoors as they should simply take the image at kerbside and leave.
Gareth
Quality product and excellent customer…
Quality product and excellent customer service.
A mix up over delivery date was sorted to my convenience and delivery charge waived.
I will certainly use this company again.
19. toukokuuta 2026
Vastaus yritykseltä Stories Flooring
Hi,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Vastaus yritykseltä Stories Flooring
Hi Satish & Swatiben,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Great quality products and fantastic…
Great quality products and fantastic service.
24. huhtikuuta 2026
Vastaus yritykseltä Stories Flooring
Hi Jo,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Great prices and customer service
I ordered some engineered wood flooring. When it arrived I wasn’t happy with the colour. Stories flooring were fantastic. They gave me some alternatives to choose from. Arranged collection of the flooring I no longer wanted and swapped it over for the new flooring. Customer Service was fantastic, in particular Chris. Pricing was great and I am really happy with my floor. Highly recommend.
17. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Stories Flooring
Hi Leanne,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Quick delivery and excellent samples.
Quick delivery and excellent samples.
Unfortunately your room visualiser wasn't available for two of our favorite ones.
Is there any way round this?
Thank you
Jonathan Neale
13. kesäkuuta 2026
Vastaus yritykseltä Stories Flooring
Hi Jonathan,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Vastaus yritykseltä Stories Flooring
Hi,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Sent several wood flooring samples free…
Sent several wood flooring samples free of charge promptly followed up with courtesy call.
14. toukokuuta 2026
Vastaus yritykseltä Stories Flooring
Hi Gail,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
The service is quick and painless
The service is quick and painless. The price point is solid also.
19. tammikuuta 2026
Vastaus yritykseltä Stories Flooring
Hi Kalvin,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Very easy and professionally dealt with…
Very easy and professionally dealt with whilst placing order over the phone. Daniel went above and beyond. Great work.
8. kesäkuuta 2026
Vastaus yritykseltä Stories Flooring
Hi Satvinder,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Quality products and excellent customer…
Quality products and excellent customer service. Some of the pieces were damaged during transport, which was unlucky, but Gareth was very helpful in promptly arranging for replacements to be sent out and for chasing up the delivery of the other items.
4. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Stories Flooring
Hi Andrea,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Dealt with Kenton
Dealt with Kenton. Lovely young man. Got me just what I wanted in double quick time. Great company.
1. kesäkuuta 2026
Vastaus yritykseltä Stories Flooring
Hi Dave,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
Vastaus yritykseltä Stories Flooring
Hi Yee,
Thank you for your review! We’re delighted to hear that you had a great experience with Stories Flooring. Customer satisfaction is our top priority, and it’s wonderful to know we met your expectations.
If you ever need further assistance or have any questions about your flooring, we are here to help. You can reach us at info@storiesflooring.co.uk or by calling 011332 00223.
Kind regards,
Stories Flooring
The company is very good
The company is very good, the only problem was the delivery the delivery driver left the crate behind I have no means of getting rid its a blue crate you not supposed to dump them thought it was abit of a cheek.
28. huhtikuuta 2026
Vastaus yritykseltä Stories Flooring
Hi David,
Many thanks for the feedback. The pallet is always left with the customer. It helps on the occasional return but we do understand it can be a little awkward to dispose for some.
Apologies
Gareth
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.