It started with 2 great conversations with Cecil at the Home Base. Hey Cecil well talk again. Then I met Syed at the Burlington Facility. A great man and now a friend. I spoke with Heather at Illinois... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Simon at StorageMart in Brighton (BN2 0DF) was FANtastic. He kindly listened and sought out several units that would suit my needs. He was thorough in his explanation of terms and conditions too. I am... Näytä lisää
Yritys on vastannut
The property manager at Cumberland Rd. is an excellent representative for the company. I have used their facility long term. She has been helpful at all times, taking time to explain new procedures,... Näytä lisää
Yritys on vastannut
I attempted to use the on line system for booking storage space. I used them about six years ago and was happy with them at that time. I think their data control filters are out of date on their i... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä StorageMart
Yrityksen kirjoittama
Founded in 1999, the StorageMart grew from 0 to over 60 storage properties by 2006. In 2008, the company acquired a publicly traded Canadian storage company and added another 62 storage facilities to its portfolio, nearly doubling in size. Today, StorageMart provides self storage in the U.S. and Canada, with over 135 storage facilities in North America, with over 7 million net rentable square feet, collecting in excess of $85 million in annual revenue.
In addition to renting self storage units, StorageMart sells moving and packing supplies in every storage office. These supplies include items such as cardboard boxes, specialty boxes, tape, bubble wrap, mattress covers and much more.
Self Storage, Commercial Storage, Car Storage, Boat Storage, RV Storage, Moving & Packing Supplies, Personal Mailboxes (PMB's)
In addition to renting self storage units, StorageMart sells moving and packing supplies in every storage office. These supplies include items such as cardboard boxes, specialty boxes, tape, bubble wrap, mattress covers and much more.
Self Storage, Commercial Storage, Car Storage, Boat Storage, RV Storage, Moving & Packing Supplies, Personal Mailboxes (PMB's)
Yrityksen kirjoittama
100% Satisfaction Guarantee
If you're unhappy, your next month is Free
Simply put, if we fail to live up to your expectations your next month of storage is 100% free.
We know there are a lot of places you could store. Our goal is to be the place that brings you peace of mind and makes renting storage easy. We back that up 100%.
Yhteystiedot
Yhdysvallat
- help@storage-mart.com
- storage-mart.com
3,3
Keskitasoinen
7 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 91 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Unexpected price increases
We have been in this storage place for many years and through many new owners. And since the recent owners (Storage Mart) we had to move units to a smaller one to get our price down because they immediately doubled our unit price. So the new unit was reasonable and in the year since then they have doubled our price again. With each increase there has been no warnings and no reason why. It's very frustrating. We do not recommend this company at all!! The only reason for 2 stars is because the people that are on location working there are pretty nice.
3. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä StorageMart
Thanks for the feedback, Telisa.
We get it‚ rent increases can be tough. We do our best to balance costs while keeping top-notch service. If you wish to discuss this further, please reach out to us at help@storage-mart.com. We're here to help.
My wife and I have recently been at…
My wife and I have recently been at this storage facility for about 3 months now. We've had to transition to a different storage unit internally and Alyssa has been not only professional and courteous but has gone above and beyond for us. It's people like her that would make me choose this storage unit over any other in San Antonio and people like her are very rare! We're thankful to be there and grateful for all that Alyssa does! I'd give 10 stars if it would let me.
2. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä StorageMart
Thank you so much for your 5-star review! We truly appreciate your support and are delighted to see your positive rating for Alyssa at our location. We will be sure to let the team know what a great job she did! Thank you again for choosing StorageMart for your stay, and if you need anything else, do not hesitate to reach out to us 24/7!
Great secure storage facility
Great secure storage facility. Jack was very accommodating and helpful. Great experience! Thank you, Jack!
1. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä StorageMart
We're thrilled that you had an awesome self-storage experience with Jack at our location. Your support means everything to us! If you ever need anything, just give us a shout we've got you covered. Thanks again for choosing StorageMart, and have an amazing day!
Bravo!
Excellent service. Caroline est très accueillante et a su répondre à nos besoins. Merci encore!
28. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä StorageMart
Merci pour cette évaluation 5 étoiles! C'est merveilleux de savoir que les efforts de notre équipe ont un impact positif sur votre expérience. Nous ne manquerons pas de faire savoir à toute l'équipe de StorageMart à quel point ils font un travail formidable! Si vous avez besoin de quoi que ce soit, n'hésitez pas à nous contacter 24h/24 et 7j/7. Passez une excellente journée!
On m'a très bien informée et j'ai…
On m'a très bien informée et j'ai beaucoup apprécié la gentillesse et la patience d'Alexandre et de M. Chamberland. Endroit propre, sécuritaire et personnel vraiment professionnel et attentif. Merci pour le bon service.
14. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä StorageMart
Merci pour cette évaluation 5 étoiles! C'est merveilleux de savoir que les efforts de notre équipe ont un impact positif sur votre expérience. Nous ne manquerons pas de faire savoir à toute l'équipe de StorageMart à quel point ils font un travail formidable! Si vous avez besoin de quoi que ce soit, n'hésitez pas à nous contacter 24h/24 et 7j/7. Passez une excellente journée!
Happy Customers
The whole process to find and select a storage unit was very easy and quick. Staff were friendly, knowledgeable and helpful. The facility is clean, new and hi-tech. We feel fortunate to have found this.
10. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä StorageMart
We're so glad you shared your amazing experience with our team at our location. We'll make everyone at the location knows they knocked it out of the park! We look forward to continuing to serve you and ensure every experience is just as great.
Awesome Customer Service!
The on-site personnel are very professional and friendly. They take great care of the premises, facilities and storage units. My garage-like use is well-protected by the latest video surveillance technology, perimeter security, physical access controls and electronic entrance gate security. I look forward to another year of quality storage service. Thank you very much StorageMart Team!
22. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä StorageMart
Thank you so much for your 5-star review, Robert! We truly appreciate your support and are delighted to see your positive rating at our location. We will be sure to let the team know what a great job they did! Thank you again for choosing StorageMart for your stay, and if you need anything else, do not hesitate to reach out to us 24/7!
Melody was very helpful and…
Melody was very helpful and knowledgeable. We secured a unit very easily. Her customer interaction was very professional.
21. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä StorageMart
Thank you so much for your 5-star review! We truly appreciate your support and are delighted to see your positive rating for Melody. We will be sure to let the team know what a great job she did! Thank you again for choosing StorageMart for your stay, and if you need anything else, do not hesitate to reach out to us 24/7!
Great experience
Great experience, stored my household furntiure, whilst moving away from the UK, great staff, informative, competitive pricing.Would recommend and use again should the need arise.
18. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä StorageMart
Thank you so much for the 5-star review!
We’re thrilled to hear you had a great experience with everyone at our location. Our team is dedicated to making your storage journey as smooth as possible, and we’re always here to help with anything you need.
Thank you for choosing StorageMart, and we look forward to continuing to take care of your storage needs!
Good but they need to replace the manager
I have been using the facility at 875 Don Mills in North York, Ont., for years. Overall, the experience has been positive, but only when interacting with the younger staff, who are periodically replaced. However, the facility manager has recently demonstrated questionable behaviour. He seems to think he is so big boss and has begun to be openly rude to customers.
13. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä StorageMart
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience at the StorageMart. We strive to provide excellent customer service. Your comments have been shared with our management team, and we appreciate your feedback and hope you’ll give us another chance to serve you better in the future.
The team at the Portslade branch are…
The team at the Portslade branch are really kind and supportive when you need help with anything. A great company that trains staff to treat customers as individuals and to listen if you need them to. Thank you for your help and support with my storage needs at a difficult time.
11. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä StorageMart
Thank you for your kind words! We're thrilled about your positive experience here at StorageMart, and are so happy to hear our team, provided you with an excellent experience when with your rental! We appreciate your feedback and thank you for choosing our property If you need help with anything else, do not hesitate to reach out to us. Have a great day!
Ils augmentent le prix sans raison et…
Ils augmentent le prix sans raison et quand tu te plaint le gérant te dis c est le prix wt je n ai pas a justifier l augmentation avec une arrogance à lui faire ravaler ses paroles...entouka c est ça qui se passe avec celui de St leonard une gang de voleur m effiez vous et c est vrai ils le font sur le malheur des gens ils ne sont pas là pour vous aider ...a 200% pour VOUS ARNAQUEZ....ils me l ont fait 2 fois...
1. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä StorageMart
Nous comprenons que les augmentations de loyer peuvent être difficiles. Notre objectif est de trouver un équilibre entre les coûts et le maintien d'un service de qualité. Si vous souhaitez en discuter davantage, veuillez nous contacter à l'adresse help@storage-mart.com. Nous sommes là pour vous aider.
Vasts amounts of designer clothing…
Vasts amounts of designer clothing stolen from a unit that was being used temporarily as an overspill
We have involved private investigators who are looking various platforms,locating some of the Tom ford clothing that is bespoke and unique
Rails that have air tags installed
Once we have have collected enough evidence this will be either passed to police or private prosecutions will ensue
Emails have now been drafted and being sent to head office, ceo directors etc
This wasn’t an external theft
25. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä StorageMart
We’re truly sorry to hear about your unfortunate experience at StorageMart. Security is a top priority for us, and we take such matters very seriously. Please reach out to us at help@storage-mart.com so we can look into this further.
Michelle was very helpful
24. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä StorageMart
Thank you for taking the time to share the great experience you had with Michelle! We’re so happy to hear that she provided you with excellent customer service. If you need anything, please do not hesitate to reach out to us 24/7. Have a wonderful day!
Great service
Great location and very helpful, friendly service! The unit is just the right size!
22. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä StorageMart
We’re thrilled to hear that you found our team members friendly and helpful at our location. Maintaining a welcoming environment is very important to us, and we’re so happy you noticed our efforts! Your kind words mean a lot to us, and we appreciate you choosing StorageMart for your items. If you need anything else, please don’t hesitate to reach out we are available 24/7! Thank you again and have a great day!
Mark at the Collins Industrial location…
Mark at the Collins Industrial location in Athens GA was extremely helpful and accommodating to my storage needs. Highly recommend.
20. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä StorageMart
Thank you so much for your 5-star review! We truly appreciate your support and are delighted to see your positive rating at our location. We will be sure to let the team know what a great job they did! Thank you again for choosing StorageMart for your stay, and if you need anything else, do not hesitate to reach out to us 24/7!
Excellent on all fronts.
Facility is excellent and service is courteous and professional. When we checked in we got better service than most hotels we've stayed at!
15. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä StorageMart
Thank you so much for your 5-star review, Aminguy! We truly appreciate your support and are delighted to see your positive rating at our location. We will be sure to let the team know what a great job they did! Thank you again for choosing StorageMart for your stay, and if you need anything else, do not hesitate to reach out to us 24/7!
Literally had thee worst experience…
Literally had thee worst experience dealing with this location. I went in about 2 weeks ago to retrieve all my stuff, personal memorabilia business supplies, clothing, bedding, mattresses.. and everything was completely ruined.. The whole storage unit was infested with mice. They had eaten through everything and pooped everywhere.I walked in the office and around other units and noticed an extreme amount of mouse traps. Literally Everywhere.
And how convenient is it for them to not provide coverage when dealing with infestations.. That’s purposely not listed in the coverage I pay for,, But that’s the main issue at this location,, Mice
Reaching out the main office was totally pointless & I was treated horribly, They also told me to take pictures & not bother any of the infested item until I spoke to someone from the claims department,this was just 2 weeks ago, I gave my 30 day notice two weeks before that but today I received a $400 bill in the mail
So not only do I have to deal with a major loss
And some items can’t be replaced
But They still want money for absolutely nothing & that insurance I pay for monthly covers absolutely nothing
Horrible Service
30. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä StorageMart
We're sorry to hear about your experience at our facility. Providing the best service possible is our top priority, and we'd appreciate the chance to discuss this further. Please don't hesitate to reach out to us directly at help@storage-mart.com at your convenience.
Greetings,
Greetings,
Thanks for your great services every time Mr. Paul.
Storage Mart has been a great experience for me. The facility is clean and well-maintained.
Store manager Mr. Paul (Manager) is very friendly and makes booking, tours and moving in/out easy.
“Love the promo”
Great facility in a great location.
Highly recommend.
The team at Storage Mart at Eglinton & Laird is incredibly helpful.
7. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä StorageMart
Hello, thank you so much for taking the time to leave us a 5-star review! We’re delighted to hear about your positive experience with Paul at our location. It’s wonderful to know that their dedication and excellent service made such a great impression. We will be sure to let them know what a great job they did! Thank you again for choosing StorageMart for your stay, and if you need anything else, do not hesitate to reach out! Have a great day!
I Would Like To Thank Fatima!At The…
I Would Like To Thank Fatima At The Storage Mart In Urbandale,IA Who Updated My Account-She Was So Kind And Professional! She Was So Understanding And Helpful! I Will Continue Being A Storage Mart Customer Because Of Her! Respectfully,Tim Hatton.
11. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä StorageMart
Thank you so much for taking the time to leave us a 5-star review! We’re delighted to hear about the experience Fatima provided you! It’s wonderful to know that their dedication and excellent service made such a great impression. We will be sure to let them know what a great job they did! Thank you again for choosing StorageMart for your stay, and if you need anything else, do not hesitate to reach out!
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