They had the lowest price I was able to find, but the order leaves me desperately searching for anywhere else to order from. They claimed 3-day delivery if ordered prior to 1pm, but now looks to be at... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The ostomy bag world is new to us and the bag that my husband used first when he had his colon removed in May worked wonderfully with his stoma. But when he had his rectum removed and his J Pouch form... Näytä lisää
I always have pleasant experience with Stomabag sales Personnel. This time, the assistance provided to me by Mr. Jose Naveda was beyond expression. The knowledge he exhibited in his field, the patien... Näytä lisää
I worked with Jose to order some medical supplies. Jose was always responsive, helpful, follows up as necessary, and patiently answered all my questions. Once I placed the order, which typically takes... Näytä lisää
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The customer service is amazing…
The customer service is amazing especially Jose Neveda! This is the first time I have ordered from Stoma bags, and because of Jose I will continue to order from them .I woukd definitely recommend this company to others.
I was having problems making the purchase
I was having problems making the purchase for the ostomy bags , Jose M was a great customer service, very helpful and diligent.
Super customer service
My mother needed some ostomy bags asap. I started and chat with Marianna and she was able to help get the right ones ordered and overnighted to me. The customer service was wonderful.
customer service was amazing
So very helpful and a joy to correspond…
So very helpful and a joy to correspond with!
She is superb agent.
She is superb agent.
Very patient and prompt on answers.
Process my order personally!!
Highly Recommend
Great customer service by Jose Nevada replacing our damaged shipment on a rush delivery after pictures was submitted. highly recommended.
fast customer service response
Our packages arrived damaged by the delivery driver as it was still leaking in the box which was well packaged, but Jose Nevada took ownership of the issue and sent replacements on a rush order. thank you.
Helping in a crisis
I had a crisis and needed supplies right away. The site did not provide fast shipment options. Using chat, I talked to Mariana. She figured out that we could still do overnight even though it was after the cutoff by shipping from a different time zone. Of course overnight is expensive but this was a lifesaver.
An Ordering Problem...
An Ordering Problem...
The Checkout Page wouldn't allow me to just pay with a credit card so I turned to the Chat link, which connected me with Mariana. She was very helpful and checked the stock on the item I want. She then solved my problem by assisting me in placing my order. Five Stars for Mariana!!!
Mariana was extremely helpful assisting…
Mariana was extremely helpful assisting us with incorporating our tax-exempt certificate on your website. Very fast and efficient. Thanks for having chat available to your customers that know how to help!
I was totally confused about convatec…
I was totally confused about convatec modable convex flanges and Mariana got me all fixed up A+++
Excellent customer service through chatting
I had a difficult time getting an item to go into my cart in order to check out. I was able to immediately online c chat with Katherine Reyes, and she was fantastic. Polite, knowledgeable and solved my issue completely. I appreciate her not only working on Christmas Eve, but being so knowledge about the product, navigating the site and solving my issue in a concise and quick manner. I will order again.
Great Customer Service
Great Customer Service, had no issues with the online chat function. Very fast response.
I was confused on prices of adhesive…
I was confused on prices of adhesive remover pads. Mariana helped me out and explained away my confusion. It was great to be able to talk to someone about a product before ordering it. Thanks again Mariana! You were very helpful!
Quick Service
Mariana processed my order very quickly and let me know about the lead time. Very helpful!
Excellent service from Mariana
The Stomabags website was messed up. It's always painfully slow but this time was a page of hyperlinks even using two different browsers. I hit the "chat" option not expecting much but got excellent and efficient service from Mariana.
Mariana was amazing
Mariana was amazing, website was down, I was in very bad need of supplies and she did not skip a beat, she asked what I needed, and helped me order it. It was the quickest and easiest chat I have ever experienced with any company!! Thank you Mariana so much!!
Since using this service it has been excellent service
Since using this service, they are very helpful and reliable, always replying if any issues, ordering from the UK, have had a great service and will continue using. Thankyou Rob leake
Excellent customer service and assistance
Excellent customer service and great help in getting the right products. First time looking to get Hollister bags for my sister care, and Saul took the time to explain so I understood what I was ordering, it really made a huge difference for me, specially after calling other places and not getting the help needed. I greatly appreciate the help and service provided by this company.
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