DO NOT USE !!! When we arrived, there was no communication about where we should go to drop our vehicle, plus a ‘hidden’ charge of £15. On return, we were told 30-45 mins for vehicle return. I had to... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
DO NOT USE !!! When we arrived, there was no communication about where we should go to drop our vehicle, plus a ‘hidden’ charge of £15. On return, we were told 30-45 mins for vehicle return. I had to... Näytä lisää
Yritys on vastannut
We used Park Spot Meet & Greet at Stansted airport, this company is run by illegal cowboys and there are articles on Google about Stansted airport trying to shut them down! Very very poor company,... Näytä lisää
Yritys on vastannut
CS Parking Stansted used to have the best Meet and Greet services, its now a shambles, poor communication, non uniformed and non English speaking (grunts and nods) who knows who your leaving your car... Näytä lisää
Yritys on vastannut
MEET AND GREET Stansted please actual site to get your Service. AVOID this parking service number: 07751482588 Please be aware. It is a 3rd Party company for some reason running as SC PARKING and... Näytä lisää
Yritys on vastannut
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 95 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I had an extremely disappointing experience with this airport parking service and would strongly advise others to think carefully before booking.
We arrived at the car park on Monday at around 5:00 pm and had already paid £60 for the parking. When we checked in, we were told that the shuttle bus to Stansted Airport was unavailable because of heavy traffic. The staff member at the counter told us to book an Uber instead. The fare was around £45, and the wait time was over 20 minutes. As we had a flight departing at 6:00 pm, this was not a practical option.
After repeatedly requesting assistance, the staff member finally said that one of their employees, who introduced himself as Shahid, would drive us to the airport in our own car. He dropped us off at the Radisson Blu near Stansted Airport. At the end of the journey, he asked me to pay £7.50 for parking. I didn’t have cash, so he gave me his bank details and asked me to transfer the money. I found this very unusual and suspicious.
When I returned to collect my car, there was again a long wait for the shuttle. I complained to the staff about the poor service and explained that their driver had asked me for money. I showed them the video I had recorded while being dropped off because I had felt something wasn’t right. I also showed them the bank details the driver had given me. The staff appeared surprised and gave conflicting information about the driver’s identity. First, they said his name was Asad, then after seeing the video they said it was Shahid.
What shocked me even more was that a member of staff told me the person who drove my car did not have a driving licence. If this is true, it is extremely serious. I was completely stunned that someone without a valid licence could be allowed to drive a customer’s vehicle.
When I inspected my car, I found the fuel level had dropped from the level I had photographed before leaving to almost empty. In addition, a perfume worth approximately £200 was missing from the car. On the drive home, I also noticed that the car was not driving properly, which has left me concerned that something may have happened while it was in their care.
Overall, this was one of the worst experiences I have ever had with an airport parking company. The poor organisation, long waits, being asked for extra money, the conflicting explanations from staff, and the condition of my car when it was returned have completely destroyed my confidence in this business.
I would not recommend this company to anyone. If you value your vehicle and want peace of mind while travelling, I suggest choosing a different airport parking provider

Vastaus yritykseltä stanstedmeetandgreetparking.co.uk
get these guys shut down, total scam, everyone should report by going on uttesford council website and searching for report aiport car park issue
Take you car key park your car somewhere else, use the fuel, hidden charges, take cash without receipt, scratched dirty car on return. Proper geezers hard avoid. The looking4 website is also a scam, no contact number.
They are one of many in Uttesford council area. Just don't book with them, they take you car keys, charge you an airport levy but don't go to the actual airport and charge you if you are not on your time. If you are reporting them to action fraud they say it is a civil matter APPART from the fact they charge you a levy which they do not pay worth reporting that and HMRC for TAX fraud. Only way these clowns will get shut down is if you report everything you can.

Vastaus yritykseltä stanstedmeetandgreetparking.co.uk
Concerns re staff cavalier attitude send shouting emails and threatening behaviour cloaked behind abusive traveller because they mentioned the word review. Concerns re safety of traveller but unable to speak to anyone but AI. Ridiculous and never will we use this company.

Vastaus yritykseltä stanstedmeetandgreetparking.co.uk
By far its most S..t company in my 17 years of travel . The hide most important information about airport tax and cancellation tax .
Never use this company . Not recommended

Vastaus yritykseltä stanstedmeetandgreetparking.co.uk
Surcharge hidden. Long wait. Owner at the pick up point delivering terrible service in face of 20 face to face negative complaints. Not even bought people water from the hotel. Some waiting over an hour. Apparently a BbC documentary shamed them (hansour Kahn?) last week. Thick skinned. Doesn’t give a shizen about us. Can’t believe rating is as high as 1.6. Not offering an uber to us. His sole driver on a lunch break at Burger King at 330pm!!! We are told we have to wait. Dreadful end to a holiday.

Vastaus yritykseltä stanstedmeetandgreetparking.co.uk
Took my car for a joy ride up the motorway, we have a tracker on it.
Stole expensive aftershave and other belongings from my car
Got fobbed off with oh it just happens
Do not park with them!!

Vastaus yritykseltä stanstedmeetandgreetparking.co.uk
poor communication and long delays transferring vehicle back to me. I regretted using this service and wish I had just paid for long stay car park to be honest as it would have been quicker. £13 charge in short stay when you meet them and another £13 when they finally (hour wait) bring it back, so overall I did not save me money or make my journey easier. Drivers are quite rude too if I am honest. Don't assist with luggage, just throw a key and disappear without a word, so please do not use if you need support.
EDIT: Really sorry if I have left this for the wrong company, I clicked a link on my booking email so perhaps take it up with them as that's causing you the issue. Company I used and wasn't happy with for clarity are: Stansted Meet & Greet: +447751482588 Direct Office Helpline Number: +442080982540
Address:
Orange Car Park
Postal Code CM24 1RW

Vastaus yritykseltä stanstedmeetandgreetparking.co.uk
Unfortunately for me I didn't see the reviews before booking this service and they did not dissapoint on earning the 1 star.
I missed my flight because the wait time for a car to take me to the airport was over an hour.
It's seems to be a very disorganised family business. I meet people there who waited longer than I did. Communication is difficult because I dont think they understand what is being said half the time.
I'm surprised they are even liked on a comparison site. They should be closed down
Upon returning to the uk I had another 45 minutes wait to go the 8 minutes drive to the parking lot.

Vastaus yritykseltä stanstedmeetandgreetparking.co.uk
New farm parking is terrible service went for 3 nights got charged extra £20 to use there shuttle service plus got back and the car was filthy covered in dust (please do not use this car park) they rip you off and full of bad attitude

Vastaus yritykseltä stanstedmeetandgreetparking.co.uk
Waited over an hour as driver legally needed a break

Vastaus yritykseltä stanstedmeetandgreetparking.co.uk
Initially wrote a 1 star review as this company has been linked to the one I used!
After a reply from the manager who explained the misunderstanding, I wanted to apologise.
The company I used go by multiple names (similar to the name of this one) to get away with what they are doing.
The one to avoid is operating from: 6 Stansted Rd, Elsenham, Bishop's Stortford CM22 6LJ.
Again want to apologise for the confusion!

Vastaus yritykseltä stanstedmeetandgreetparking.co.uk
If could give zero i would , avoid these scammers at all costs

Vastaus yritykseltä stanstedmeetandgreetparking.co.uk
I have to say my experience with the meet & greet parking was not that bad. As this was my first time using Stansted Airport & it only being a 30 minute drive from my home, I decided to use this facility & drive myself to the airport. Apart from 1 member of staff when I actually parked my car where I was told to, who actually grumpily told me to move it further forward until he put his hand up to stop me, not leaving much room for the car in front of my car to get their luggage out of their car, the rest of the experience was ok. On my return, as I was in a wheelchair being pushed by a porter, they actually brought my car from where it was left during my holiday to nearer to where I was. I must say though that as it is called Meet & Greet parking, I did expect to be met as I parked & my car brought to me upon my return. But you have to actually take your keys into a reception area with a slip of paper the guy directing parking gives you, you are then given a small card in exchange for your keys, that you hand back into the reception desk in order to retrieve your keys upon your return, & would be expected to walk to a parking area to collect your car.

Vastaus yritykseltä stanstedmeetandgreetparking.co.uk
0/5 – Avoid this meet and greet service
I would strongly advise anyone considering this meet and greet service to avoid it. My experience at Stansted Airport was unacceptable from start to finish and completely undermined the convenience and efficiency that this type of service is supposed to offer.
I landed at 1:02am and contacted the company immediately, exactly as instructed. I was told passport control and baggage collection would take around 35 minutes, which should have given them more than enough time to have my vehicle ready. Instead, I was left waiting until approximately 2:25am for my car to be returned — over 1 hour and 20 minutes after notifying them of my arrival.
What made the situation worse was the complete lack of communication. During the delay, I made repeated calls to both the mobile and office numbers for updates. Calls were ignored, left ringing, or I was placed on hold without any meaningful information. On more than one occasion I was told someone would call me back, but no one did. At no stage was I given an honest or helpful update about when my car would actually arrive.
This was especially distressing because I am diabetic and was travelling in the early hours of the morning with my grandson and my pregnant daughter-in-law. Being left stranded at the airport at that time of night, with no clear information and no support, caused significant stress and inconvenience.
When the driver finally arrived, his attitude was dismissive and unhelpful. Rather than apologising or trying to resolve the issue, he simply said it was not his responsibility and told me to complain to the company. He was unable or unwilling to provide any proper complaint details and left before the matter could be discussed.
I am also concerned by the lack of transparency in the booking process. The confirmation email did not clearly set out the terms and conditions or provide a clear complaints procedure, making it unnecessarily difficult to understand customer rights or raise concerns afterwards.
A meet and greet service is sold on convenience, efficiency and peace of mind. This service delivered the exact opposite: long delays, poor organisation, no accountability and appalling communication. Based on my experience, I would never use this service again and would not recommend it to anyone.

Vastaus yritykseltä stanstedmeetandgreetparking.co.uk
I wouldn't even give Prime Meet and Greet booked through Compare your parking 1 star. Dreadful company DON'T USE. Unprofessional. car parked in field by them returned muddy/dirty inside and out. Car also left with key in it (seen on app for car). No ID or uniform, hidden costs. Complained and NO ACTION. Appalling avoid

Vastaus yritykseltä stanstedmeetandgreetparking.co.uk
Appalling! Told would need to wait up to an hour for car due to lack of drivers (this was at 2.30am), got a call to say car ready only for them to tell me someone else had collected my car!! Turns out they was using surnames rather than vehicle regs and it was someone else’s car i’d been called about, mine was still stuck in storage! Finally arrived just after an hours wait but I was one of the lucky ones, people there had been waiting over an hour and half. There was people everywhere and getting really irate. Staff didn’t know what was going on and one told us this happens most days so please complain as it’s only way management will listen and get more staff in. Would never use again!

Vastaus yritykseltä stanstedmeetandgreetparking.co.uk
They literally make you pay extra at the last moment. I chose SMG Car Park after comparing prices with other options, as it looked like I could save a few pounds. However, when we arrived in the morning, there was nobody available and the office was closed. We had to wait around 20 minutes just to check in, which already caused unnecessary delay and stress before catching our flight.
When we finally checked in, I was asked to pay an additional £21 because my return flight arrival time was 5:30 PM, while I had entered 7:00 PM during the booking. They called this a booking amendment charge. I was shocked by this unexpected extra cost, but as we were already delayed and needed to catch our flight, I had no choice but to pay.
On top of that, they charge £2.50 per person each way for the pick-up and drop-off service. For 4 people, this added another £20 to the cost.
In total, my 5-day booking ended up costing around £110, which was actually more expensive than some of the closer airport car parks like Orange or Red parking options near the terminal.
My recommendation: please read all terms carefully and think twice before booking with SMG Car Park. The initial cheaper price may not be the final amount you end up paying.

Vastaus yritykseltä stanstedmeetandgreetparking.co.uk
Also under the name New Farm Parking. Horrendous customer service and organisation. Hidden £20 surcharge on arrival for barrier fees however they drop off and pick up at radison blu hotel. Never answer the phone or are always 5 minutes away. Waited over 1.5 hours to be picked up. Only have 1 minibus which meant people missing out and waiting for return which took over an hour despite car park being 7 minute drive away.
Do not use at all costs, absolutely carnage of a company.

Vastaus yritykseltä stanstedmeetandgreetparking.co.uk
Please be aware of this scammers. 65 £ for one extra day ( 13 hours later landed ) as my flight was delayed. Drivers rude. Never again

Vastaus yritykseltä stanstedmeetandgreetparking.co.uk
I collected my car yesterday and unfortunately my experience was disappointing and please do not say i am not your costumer blah blah on your reply.
Firstly, the car was returned dirty inside and out. Given the recent weather, I was prepared to overlook that. However, what concerned me far more was that some coins I had left in the centre compartment were missing when I collected the vehicle. I always leave few coins for my shopping trolleys.
I had deliberately left a small amount of change (£10 in a £ coin) there as a simple test of trustworthiness. The coins were covered by other items, and I had taken a photo beforehand showing exactly how everything was arranged. When I checked the compartment upon collection, the items had clearly been moved and were no longer positioned as they had been. The coins themselves were gone.
I cannot say whether anything else is missing at this stage, but this is not a good reflection on the business. I would suggest management speaks with whoever had access to or drove my vehicle during its time in your care.
My advice to other customers is to take photos of the interior and exterior of their vehicle before handing it over, including the mileage and fuel level. I now wish I had done this more thoroughly, as I have some concerns that the vehicle may have been driven further than expected.
Unfortunately, this experience has left me with very little confidence in the company. Trust is a huge part of leaving your car with any business, and based on what I experienced, I will not be using this company again.
In addition, i had to wait 45 mins to get my DIRTY car back when i was told to call 30 mins before drop off / collection to avoid waiting. 👎

Vastaus yritykseltä stanstedmeetandgreetparking.co.uk
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.