SSL.com Arvostelua 2 737

工作人员非常友善，非常乐于助人。

Joy got the job done, and fast. We really appreciate that. Cheers!

My account was accidentally set to auto-renewal and I was billed for a product I no longer needed. Myra was effective and efficient to assist me getting a full refund.

I made a mistake in my order and had to contact support twice. Really appreciated the fast solution of my problems which included merging of 2 user accounts and handling a problem with address verfication. Thanks JUNALYN!

Amal dealt with my query, no issues.

All perfect.

Thanks to Amal

Great customer support from Rhinna. She was friendly, helpful, and went above and beyond to make sure everything was resolved smoothly.

Buen dia,

Fueron muy gentiles y nos suministraron la informacion de acuerdo a lo que necesitabamos

RHINNA did a great support work and we hope there are more people that provides that level of customer service

I went through several plan changes with my code signing certificate order — from OV to EV and back to OV — and the support team handled every single change with incredible patience and professionalism.

Ana was my first point of contact and processed multiple cancellations and account credits promptly, even when one required coordination with the Billing Team due to the amount involved. Not once did she make me feel like I was being difficult, even though I kept changing my mind. She was responsive, clear in her communication, and always made sure I understood the next steps.

Crisanto took over midway and picked up right where Ana left off — he carefully reviewed the entire chat history before jumping in. When I had a technical question about EV vs OV certificates, he escalated it to his team and came back with a confirmed answer within 24 hours. He also coordinated with Billing to get my remaining credit refunded to my card, and arranged for the Validation Team to reuse my previously submitted documents so I didn't have to start over.

Both Ana and Crisanto are exactly the kind of support agents who make you feel confident that you're in good hands. Highly recommend — thank you both!

Thanks to ken for sorting out my code signing issue

Jeffrey helped me fix the issue with the ESigner Cloud Key Adaptor.

Customer Service was instant! Myra was able to quickly support me after I made the wrong choice. She got me back up and running in just a few minutes. The automated chat bot got me right to support and the wait was less than a minute.

Support was very helpful even on the weekend. Overall a great experience.

I received a very quick and professional response. Ken was extremely helpful and made the whole experience smooth and efficient.