I had a great experience with SSL.com support. Daniel was very helpful, professional, and quick to respond. He clearly explained the current status of my certificate and reassured me that every... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Even though the process in our company's case took some time, communication was always timely and professional. In the end, everything was fully resolved; we can now use our code signing certificate... Näytä lisää
Getting an EV code signing certificate is a complicated process, especially for a small business. When we ran into complications that we're too much for their otherwise excellent AI chat bot, I was d... Näytä lisää
SSL.com is very easy to work with. Allen assisted me and he was knowledgeable and very quick with his answers to my questions. He provided a great customer support experience!
Yrityksen tiedot
Yrityksen kirjoittama
SSL.com is a globally trusted certificate authority and a leading provider of enterprise PKI solutions.
Yhteystiedot
3100 Richmond Avenue, Suite 405, 77098, Houston, TX, Yhdysvallat
- (775) 237-8434
- Support@SSL.com
- ssl.com
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Joy got the job done
Joy got the job done, and fast. We really appreciate that. Cheers!
Help with a refund.
My account was accidentally set to auto-renewal and I was billed for a product I no longer needed. Myra was effective and efficient to assist me getting a full refund.
Excellent support – fast help with account merge and verification
I made a mistake in my order and had to contact support twice. Really appreciated the fast solution of my problems which included merging of 2 user accounts and handling a problem with address verfication. Thanks JUNALYN!
Amal dealt with my query with no issues
Amal dealt with my query, no issues.
Amal was good at helping
Great customer support from Rhinna
Great customer support from Rhinna. She was friendly, helpful, and went above and beyond to make sure everything was resolved smoothly.
Una muy buena experiencia
Buen dia,
Fueron muy gentiles y nos suministraron la informacion de acuerdo a lo que necesitabamos
RHINNA did a great support work and we…
RHINNA did a great support work and we hope there are more people that provides that level of customer service
Exceptional support from Ana and Crisanto — patient, thorough, and professional
I went through several plan changes with my code signing certificate order — from OV to EV and back to OV — and the support team handled every single change with incredible patience and professionalism.
Ana was my first point of contact and processed multiple cancellations and account credits promptly, even when one required coordination with the Billing Team due to the amount involved. Not once did she make me feel like I was being difficult, even though I kept changing my mind. She was responsive, clear in her communication, and always made sure I understood the next steps.
Crisanto took over midway and picked up right where Ana left off — he carefully reviewed the entire chat history before jumping in. When I had a technical question about EV vs OV certificates, he escalated it to his team and came back with a confirmed answer within 24 hours. He also coordinated with Billing to get my remaining credit refunded to my card, and arranged for the Validation Team to reuse my previously submitted documents so I didn't have to start over.
Both Ana and Crisanto are exactly the kind of support agents who make you feel confident that you're in good hands. Highly recommend — thank you both!
Thanks to ken for sorting out my code…
Thanks to ken for sorting out my code signing issue
Great support from Junalyn
Great service from Rhinna
Jeffrey helped me fix the issue with ESigner Cloud Key Adaptor
Jeffrey helped me fix the issue with the ESigner Cloud Key Adaptor.
Customer Service was instant!
Customer Service was instant! Myra was able to quickly support me after I made the wrong choice. She got me back up and running in just a few minutes. The automated chat bot got me right to support and the wait was less than a minute.
Support was very helpful even on the…
Support was very helpful even on the weekend. Overall a great experience.
Very quick and professional response
I received a very quick and professional response. Ken was extremely helpful and made the whole experience smooth and efficient.
Allen has best customer service
Jeffrey is very kind and professional
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