I changed the date of a subscription order to receive it a week earlier. All confirmed and received. I then had an unwanted duplicate order with no notice so no opportunity to flag. I was charged and... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I have a monthly subscription for bread. Always comes on time, no problems whatsoever & its the best low carb bread I've ever tasted ( after trying many ) extremely happy 😊
Yritys on vastannut
Amazing ! I am a monthly subscriber and as a Type 2 diabetic I would find it impossible to control my glucose without the Seriously Low Carb company. All products are wonderful, I air fry half a cut u... Näytä lisää
Yritys on vastannut
I was recently diagnosed with diabetes type 2 and was struggling with food options. Seriously Low Carb has proved to be an absolute life saver allowing me to still eat the food I enjoy without sp... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
We are SRSLY Health, formerly SRSLY Low Carb. We are the UK's leading low carb food company that also offers high protein, lower calorie, higher fibre options of foods that are commonplace in British diets. We provide healthier alternatives to foods that are traditionally bad for diabetes and weight-loss.
Yhteystiedot
Yhdistynyt kuningaskunta
- 0330 053 2250
- getintouch@srsly.health
- srsly.health
4,4
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 73 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The choice is good
The choice is good, the delivery is very good.
The website not so good, as I had difficulty changing my repeat order until I accessed the chat room. I wanted to reduce one item to nothing and I couldn’t. The lowest it would go is 1. It could do with being more user friendly.
I like the bread especially the seeded one, but not so keen on the long rolls for hot dogs-I found them a bit hard.
8. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä SRSLY HEALTH
Hi Patricia,
We're glad that you're overall satisfied with the product and the delivery, and that you're especially enjoying the seeded bread. Thank you very much for your feedback on the website and the hot dog rolls, as it has been passed on to our team. We truly appreciate that it, and we hope to continue to be a part of your low-carb journey!
Excellent Products
I've been a customer for a long time. In my opinion they make the absolute best low carb bread. It makes wonderful sandwiches, and toasts really well. Was delighted when they introduced the seeded bread sliced as well. My favourites in the rolls are the seeded rolls and the tiny croissants. They pretty much cover all the bases but for one thing, small assorted dinner rolls. I suggested this last year too. It would be a seasonal thing but why not introduce them for the Christmas period? No one does the small dinner rolls and we don't stop low carb because it's Christmas. Anyway, very quick delivery and excellent products.
17. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä SRSLY HEALTH
Hi Lilian,
Thank you very much for the kind words, and we truly appreciate that you've been a long-time customer, and we can't thank you enough for your support throughout the years! We're glad that you've been enjoying what we offer so far, and we want to reassure you that your feedback is duly noted. We take our time introducing new products because we want to perfect the low-carb recipe while maintaining good texture and flavour.
Thanks for being one of our low-carb legends, and we hope that you're having a lovely time with your loved ones for the holidays!
The low carb wraps are great 😃
27. marraskuuta 2025
Vastaus yritykseltä SRSLY HEALTH
Hi Simon,
We're so happy to hear that you're enjoying the wraps. Thanks for being a low-carb legend!
Living within reach of a breadbin…
Living within reach of a breadbin stocked with soda breads, wholemeal breads, granary breads, all delicious yet verboten, it's a pleasure to be able to grab one of your slices and roll it around a vegan 'pork' sausage :-)
11. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä SRSLY HEALTH
Hi Peter,
That sounds lovely! We're glad to hear that our bread could make your low-carb lifestyle a little easier, especially when the regular stuff is so easy to reach. Thanks for being such a legend!
Great service
Very impressed with Srsly Low Carb's service. There was a small issue with my order (fault attributed to tech and courier failure) meaning I wouldn't recieve it but they resolved the problem extremely quickly and shipped me a replacement package.
Their communucation has been great with responses to my emails within 24 hours. I will be ordering again.
11. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä SRSLY HEALTH
Hi Helena,
Thank you so much for the kind feedback. We're glad we could sort out the problem for you, and we truly appreciate your patience and understanding throughout the delay.
We look forward to your next order. Thanks for being one of our low-carb legends!
I love the low carb bread and the fruit…
I love the low carb bread and the fruit loaf.
Delivery is well communicated so you when it will arrive and the customer service team are great if you have a query.
4. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä SRSLY HEALTH
Hi TP,
We're so happy to hear that our customer service team could provide a positive experience for you! It's important to us that you have a smooth experience, so you can continue to enjoy the low-carb bread without any complications. Thanks for being such a legend!
I enjoy all the seriously low products
I enjoy all the seriously low products, especially the croissant's the fruit bread, and the not cross buns, with Christmas coming , and going away, i have cancelled my regular order, but when I’m home in the new year, I will restart my order
25. marraskuuta 2025
Vastaus yritykseltä SRSLY HEALTH
Hi Mrs Polley,
Thanks for the lovely review, and we're so glad that you've been enjoying our croissants, fruit loaves and the not cross buns. Our team at SRSLY wishes you a very happy Christmas, and we look forward to having you back!
Really quick delivery and the products…
Really quick delivery and the products taste really nice. I am diabetic, so the low carb really helps with my overall control
25. marraskuuta 2025
Vastaus yritykseltä SRSLY HEALTH
Hi Joanna,
We're glad to hear that you're satisfied with the delivery and products! Thanks for being a low-carb legend.
Fantastic breads it’s delicious 😋…
Fantastic breads it’s delicious 😋 highly recommend it also I had a problem that was my fault 🤦♀️ so had to contact them they answered my question and resolved the problem right away they were very helpful and considerate highly recommend this company 10 out of 10 5 stars 🌟
24. marraskuuta 2025
Vastaus yritykseltä SRSLY HEALTH
Hi Karen,
Your feedback is truly kind, and we're so glad to have your recommendation! Thanks for being such a legend, and we hope to continue serving you on our low-carb journey.
Great customer service
I ordered some bread and unfortunately their chosen courier EVRI took 4 days to deliver. I contacted Seriouslylowcarb and after being told to wait another day the bread arrived 5 days into its shelf life. However Seriouslylowcarb sent a replacement order free of charge with Royal Mail. Suffice to say I was very pleased with their solution and would definitely recommend them.
24. marraskuuta 2025
Vastaus yritykseltä SRSLY HEALTH
Hi Suzanne,
Thanks for the kind review, and we're truly glad to hear that we could improve the delivery experience for you! Receiving your food quickly and in the best condition is our top priority, and our team will always be happy to assist you. Thank you for the recommendation, and for being such a legend!
Great for helping me keep my blood sugar levels under control
I was really struggling to get a tasty, great textured bread, until I found Srsly. I've been subscribing ever since as I just can't live without it to help me keep my blood sugar levels under good control.
I absolutely love the bread, but there's a few different products to try if you need variety.
1. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä SRSLY HEALTH
Hi Carol,
That's wonderful that our bread has been helping you enjoy tasty treats again without spiking your blood sugar levels. Thank you for the kind review, and for being one of our low-carb legends!
Has to write review on sweet pickle !
Has to write review on sweet pickle !! Ordered two jars. Great for keto - low carb - brilliant on ploughman’s, sandwiches, toasties and add zing to devilled eggs/mushrooms!! Winner!!!
28. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä SRSLY HEALTH
Hi Lynn,
Thank you so much for such a lovely review! It's great to hear that you're enjoying the sweet pickle so much, these options all sound delicious! Thanks for being part of our low-carb community.
Loving these amazing products
Loving these amazing products
20. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä SRSLY HEALTH
Hi Anne,
We're glad that you're loving the products so far, and we hope to continue to be a part of your low-carb journey. Thanks for being such a legend!
Your bread products are really helping…
Your bread products are really helping my low carb diet. I have used your company for several years. I can only afford to buy them when they are on offer so I stock up then.
18. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä SRSLY HEALTH
Hi Caprice,
Thanks for the kind review, and we're glad that our products have been helping you on your diet! We truly appreciate your continued support over the years, and we can't thank you enough for being one of our valued low-carb legends.
Lifesaver
Love the rolls, bagels and fruit bread. As someone whose body absolutely hates carbs and only has to look at them to put on weight (lol) these are my life saver because I LOVE BREAD!! I bulk buy then wrap individually and freeze, so handy. Thank you for these lovely products to keep me happy ;)
18. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä SRSLY HEALTH
Hi Teresa,
Thanks very much for such a lovely review, and we're so glad to hear that you're liking the bread so much! We're delighted that we could help you still enjoy bread without overloading on carbs, as you absolutely deserve to still enjoy nice treats while maintaining your health. Thank you for being such a legend!
Products are fantastic
Products are fantastic. Personally I love the seeded loaf best & now it's sliced my life is even easier! All are per personal taste so give each product a try & see which you like best. Website is easy to use and delivery is fast too. What's not to like. Give it a whirl
17. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä SRSLY HEALTH
Hi Sue,
Thank you for the kind review, and we're so happy to hear that you're loving the products, especially the seeded bread now that it's sliced! Your recommendation means a lot to us, and we hope to continue making your low-carb journey easy and convenient. Thanks for being such a legend!
This company is a life saver for anyone…
This company is a life saver for anyone who follows a low carb or keto lifestyle. Their products are really good and I now have a monthly subscription because I can’t imagine life without SRSLY to be honest…..
16. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä SRSLY HEALTH
Hi Joyce,
That's so wonderful to hear, and we're so glad that we could help you on your low-carb journey! We truly appreciate your continued support, and we can't thank you enough for being one of our legends!
Website is easy to use
Website is easy to use. I have a subscription which makes re-ordering so much simpler. Quality is always good and delivery on time.
14. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä SRSLY HEALTH
Hi Christine,
Thank you so much for the kind review, and we're very happy to hear that you're satisfied with the overall experience, and you find it smooth and easy! Thanks for being such a legend.
Fantastic products poor website
Fantastic products! Sadly backed up by a shockingly poor website. Good to see terrible, flimsy packaging materials have now been upgraded to protect these fragile products during shipment - especially important when using courier firms who treat most packages with contempt.
14. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä SRSLY HEALTH
Hi Emerson,
Thank you very much for taking the time to leave your feedback, and we're happy to hear that you're enjoying the products despite not finding the website very user-friendly. We're always working on improving our services as a small business, and it's lovely to hear that our new and improved packaging made the delivery experience better for you.
Your review means a lot to us, and our customer service will be reaching out to learn more about your experience and where we can make it better for you. Thank you for being one of our legends, and for choosing us for your low-carb journey!
The best low carb bread rolls ive ever…
The best low carb bread rolls ive ever had
13. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä SRSLY HEALTH
Hi Julie,
Thank you so much for such a lovely review, and we're happy to hear that you're enjoying the rolls so much! Thanks for being one of our valued low-carb legends.
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