I changed the date of a subscription order to receive it a week earlier. All confirmed and received. I then had an unwanted duplicate order with no notice so no opportunity to flag. I was charged and... Näytä lisää
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I have a monthly subscription for bread. Always comes on time, no problems whatsoever & its the best low carb bread I've ever tasted ( after trying many ) extremely happy 😊
Yritys on vastannut
Amazing ! I am a monthly subscriber and as a Type 2 diabetic I would find it impossible to control my glucose without the Seriously Low Carb company. All products are wonderful, I air fry half a cut u... Näytä lisää
Yritys on vastannut
I was recently diagnosed with diabetes type 2 and was struggling with food options. Seriously Low Carb has proved to be an absolute life saver allowing me to still eat the food I enjoy without sp... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
We are SRSLY Health, formerly SRSLY Low Carb. We are the UK's leading low carb food company that also offers high protein, lower calorie, higher fibre options of foods that are commonplace in British diets. We provide healthier alternatives to foods that are traditionally bad for diabetes and weight-loss.
Yhteystiedot
Yhdistynyt kuningaskunta
- 0330 053 2250
- getintouch@srsly.health
- srsly.health
4,4
Erinomainen
1 t. arvostelua
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SRSLY , nice company to do business with
We tried SRSLY low carb products , and found they weren’t for us , we reported this to SRSLY and they gave us a full refund and explained the reasons for us not getting on with the products ,
Full marks for SRSLY stepping up and addressing our thoughts ,
Although not for us , the products were delivered very fresh with a long shelf life.
Thank-you for being understanding
Ray T
25. tammikuuta 2026
Vastaus yritykseltä SRSLY HEALTH
Hi Ray,
Thank you so much for taking the time to leave such a kind review, and we're very happy that we were able to assist you, explain things clearly and make sure you were fully refunded. It means a lot to us that you found the service fair and were satisfied with the delivery despite the products not being the right fit for you.
Thanks for giving SRSLY a try! We wish you all the best going forward.
Highly recommend
This company enabled me to eat bread again . It’s reasonably priced and the products taste incredible. I feel so lucky to have found them !
22. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SRSLY HEALTH
Hi Sarah,
Thank you for the lovely review. We're so pleased to hear you're able to enjoy bread again and that you've found the products both great tasting and good value. It really means a lot to know you feel lucky to have found us!
New to the brand and bought to help…
New to the brand and bought to help with keto diet as was missing bread soo much ! Tried the fruit loaf. TBH slightly disappointed with the taste. Would prefer more spice in it. Will maybe try adding some cinnamon to my butter next time. Love the wraps and will continue to purchase. Bought the starter pack to try and see what worked for me. Can recommend for ease of purchase and delivery Pricing was good too.
29. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SRSLY HEALTH
Hi Suzanne,
Thank you for the kind review, and welcome to the SRSLY community! It’s great to hear the products have helped fill that bread gap while following keto, and we're glad you're enjoying the wraps enough to keep coming back. The starter pack is a great way to find what works best for you.
We appreciate the feedback on the fruit loaf. Taste is very personal, and your comment about spice is helpful and will be shared with the team. Your recommendation means a lot to us. Thank you for being a legend!
Excellent Company
I have a monthly subscription and I love the food, it is great that following a low carb diet to help control my type 1 diabetes I am able to still enjoy bread and pizza and the occasional sweet treat. The fruit loaf is wonderful. The only issue I have is that they tend to use Evri as a delivery company and sometimes Evri let them (and me) down. When things do go wrong though, customer services are always very helpful and issues are resolved.
25. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SRSLY HEALTH
Hi there,
Thank you so much for such a lovely review, and we're so happy that our products have been helping control your type 1 diabetes without having to sacrifice bread!
We appreciate your honest feedback about delivery. While issues can occasionally happen, we're really pleased to hear our customer service team has been able to step in and get things resolved for you. Thanks again for your continued support and for taking the time to share your experience!
Very good service and tasty products
My orders always arrive safely and the bakery products are delicious.
28. joulukuuta 2025
Vastaus yritykseltä SRSLY HEALTH
Hi there,
Thank you for the kind words, and we're very glad to hear that you're always having a good experience with the delivery and products. A smooth experience is exactly what we aim for! Thanks for being a part of our low-carb community.
Light & Tasty
Love the products, never disappointed. I have used the pizza bases, bought prepared pizza and had the fruit loaf. For my personal preference I love the wraps, these are so light and tasty. Have them most days with either chicken or tuna. I also make breakfast wraps with scrambled egg and bacon medallions. I tend to order 4 packs so it saves on postage.
2. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SRSLY HEALTH
Hi there,
Thank you for the kind review, and we're very glad that you're enjoying the wraps! The breakfast wraps sound very lovely, and bulk ordering is definitely a smart choice. We truly appreciate that you took the time to write this and that you're a part of our low-carb community!
Vastaus yritykseltä SRSLY HEALTH
Hi there,
Thanks for the lovely review, and we're glad that you're satisfied with both the product and service. Thanks for being such a legend!
Very good service
Very good service, always correct nobossues at all, tge wraps r the best out there in taste and carb numbers
29. joulukuuta 2025
Vastaus yritykseltä SRSLY HEALTH
Hi Rucksan,
We're glad to hear the service has been spot on for you, and it's brilliant to know the wraps are a favourite both for taste and carb numbers! Thank you for the kind words.
Very tasty and high quality products
Very tasty and high quality products. Bread stays fresh for a long time!.
1. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SRSLY HEALTH
Hi Emma,
Thanks for the lovely review! It's great to hear you're enjoying the taste and quality, and that the bread is staying fresh for you. We hope to continue to be a part of your low-carb journey!
Fantastic produce
Fantastic produce, amazing customer service and as a diabetic the lovely products are totally life saving. Everything I have bought over the last years has been so tasty, and nothing spikes my sugar ! What a blessing.
26. joulukuuta 2025
Vastaus yritykseltä SRSLY HEALTH
Hi Ann,
Thank you for such a lovely review! It means a lot to hear that the products and customer service have made such a positive difference for you, especially when it comes to managing diabetes.
Knowing that you can enjoy tasty food without sugar spikes is exactly what we aim for at SRSLY! We really appreciate your continued support over the years.
So pleased to have discovered this.
The seeded sliced bread is absolutely fabulous! Yes, it's not cheap, but if you're on a keto diet to be able to eat what feels like a really lovely 'normal' bread makes so much difference. I buy a couple of loaves at a time and split them into two slices and freeze them, so they last me for a while.
9. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SRSLY HEALTH
Hi Christine,
Thanks for taking the time to leave such a lovely review! We're so pleased that you discovered us, and we're glad that you're enjoying the seeded sliced bread.
You shouldn't have to compromise "normal" bread just to stay keto, and it's great to hear it's been worth it for you. Your freezing tip is a smart way to make it last longer. Thank you for being a low-carb legend!
Vastaus yritykseltä SRSLY HEALTH
Hi Foxbat,
Thanks for sharing your feedback, and we're truly sorry for the dissatisfaction caused. Your order came through while we're closed for the holidays, and we're glad that our customer service team was able to reach out to you and resolve the issue. We appreciate your patience during this period and hope your experience with the products themselves has been positive.
Thank you for giving us the chance to make things right, and we'll always remain at your service.
Update: It was really great to speak with you the other day, and we're really pleased to see that you've come back for another order! We sincerely hope that the experience was satisfactory for you, and we'll always remain at your service should you need anything else :)
A wonderful company Srsly low carb has…
A wonderful company Srsly low carb has helped in my low carb journey, and has allowed me to control my T2 diabetes without having to give up bread totally
I especially like their fruit bread, it allows me a small sweet kick without compromising my keto diet, my only negative would be that the fruit is sometimes not evenly distributed and some slices may have no fruit or it could be clumped to one side. It isn’t a big enough issue to stop me buying it but it is annoying sometimes
I have the fruit bread on a regular subscription which reduces the cost slightly
27. joulukuuta 2025
Vastaus yritykseltä SRSLY HEALTH
Hi Richard,
Thank you for such a thoughtful review! It’s great to hear how our products have supported your low-carb journey and helped you manage your T2 diabetes without giving up bread entirely. We’re especially pleased that the fruit bread has become a favourite and gives you that sweet kick while staying keto-friendly.
We appreciate the feedback about the fruit loaf. We’ll make sure it is shared with the team. Glad to hear it hasn’t put you off, and that the subscription option is working well for you!
Really like srsly products!
Really like srsly products! I mainly have the rolls and bread to use for lunch at work but have tried the pizzas, wraps and biscuits too, all very nice. Well worth the money although I do try to stock up when they have offers on!
3. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SRSLY HEALTH
Hi Nic,
Glad to hear that you're especially enjoying the rolls and bread so much that they're a regular part of your work lunches! Thank you for being one of our low-carb legends, and keep an eye on your inbox, as we're always providing great offers for our valued customers.
Fabulous company
Fabulous company - great low carb products that don’t taste weird! Thank you
3. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SRSLY HEALTH
Hi Sharon,
Thank you for the kind words, and we're so happy that you're enjoying the products so much! Thanks for being such a legend.
Discovering your product has been a…
Discovering your product has been a delight, as it has significantly supported my diet. I am extremely satisfied and grateful.
2. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SRSLY HEALTH
Hi Jill,
Thank you for the lovely review, and we're so glad to hear that our products have been supporting your diet! Thanks for being such a legend, and we hope to continue to be a part of your low-carb journey.
There’s something there for us all!
From an order delivery time, to a taste of the chosen foods, SRSLY Low Carb are very good all round. The brown sliced bread and the mini croissants, I order frequently and they just hit the spot. If you need a nibble of something sweet with a cup of tea or coffee, the mini choc chip biscuits are great too. So, if you fancy it, try it, as the chances are, it’ll be good!
26. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä SRSLY HEALTH
Hi Laura,
Thank you for the lovely review! We're happy that you've been enjoying the products overall and that they've been hitting the spot for you. Thanks for being a legend, and we hope to continue to be a part of your low-carb journey!
Vastaus yritykseltä SRSLY HEALTH
Hi Chrisvan,
Thank you very much for the kind words, and we're happy that you're satisfied with everything from the products to the service. Thanks for being such a legend!
I love these products
I love these products, so I always return for more on a regular basis. I was infuriated by the courier delays this month (which was out of SRSLY's hands) but they very generously sent out another batch via another courier, once they knew there was a huge 2-3 weeks delay, to ensure I received a fresh order.
16. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä SRSLY HEALTH
Hi E,
So happy to hear that you've been loving the products so much! We're glad that our customer service could sort out the order for you, and we hope to continue to be a part of your low-carb journey. Thanks for being such a legend!
Products are excellent
Products are excellent. The breads are very tasty and work in relation to weight loss.
Customer service is very good, answering queries very quickly.
Delivery is appalling. Don't keep to times and left goods out in the rain.
11. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä SRSLY HEALTH
Hi Steve,
Thanks for the feedback, and we're glad to hear that you find the products an excellent fit in your lifestyle! We're sorry to hear that the delivery service did not meet your expectations, but rest assured that our customer service will sort this out for you. Thanks for being one of our low-carb legends!
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