I changed the date of a subscription order to receive it a week earlier. All confirmed and received. I then had an unwanted duplicate order with no notice so no opportunity to flag. I was charged and... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I have a monthly subscription for bread. Always comes on time, no problems whatsoever & its the best low carb bread I've ever tasted ( after trying many ) extremely happy 😊
Yritys on vastannut
Amazing ! I am a monthly subscriber and as a Type 2 diabetic I would find it impossible to control my glucose without the Seriously Low Carb company. All products are wonderful, I air fry half a cut u... Näytä lisää
Yritys on vastannut
I was recently diagnosed with diabetes type 2 and was struggling with food options. Seriously Low Carb has proved to be an absolute life saver allowing me to still eat the food I enjoy without sp... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
We are SRSLY Health, formerly SRSLY Low Carb. We are the UK's leading low carb food company that also offers high protein, lower calorie, higher fibre options of foods that are commonplace in British diets. We provide healthier alternatives to foods that are traditionally bad for diabetes and weight-loss.
Yhteystiedot
Yhdistynyt kuningaskunta
- 0330 053 2250
- getintouch@srsly.health
- srsly.health
4,4
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 73 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Happy to have found this company.
Love the bread products, super quick delivery and even better as was sent a discount code.
Delivery still high, wish click and collect was an option.
27. lokakuuta 2025
Vastaus yritykseltä SRSLY HEALTH
Hi Ramsay,
Thanks for your kind words. Your feedback is duly noted, and we're glad that you're satisfied with everything else so far! We're always running discounts and promotions, so we recommend keeping an eye on your inbox whenever you want to place an order. Thanks for being such a legend!
Tastes lovely
I have tried other low carb breads since being diagnosed with type 2 diabetes and was really disappointed, however this bread is amazing has the same texture as normal bread & so happy I can now have toast for breakfast again without my blood sugar spiking 😊 Just placed my 2nd order for 3 more loaves…😊
4. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä SRSLY HEALTH
Hi there,
Thank you for taking the time to leave your feedback, and we're so glad that we could help you enjoy bread again after your diagnosis! We truly appreciate that you've already placed your second order, and we hope to continue to be a part of your low-carb journey.
Loving the bread
Loving the bread, arrives quickly and not squashed with the quality boxes. Using 4 slices a day for bacon sandwich Brunch, and it still leaves me room to stay under my 20 carb a day target. 2 loaves last about the 10 days and the use by dates are quite good. The 4 stars are for the wraps which I would like to see with half the current carb count. Shame.
9. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä SRSLY HEALTH
Hi Lawrence,
Thank you so much for taking the time to leave your feedback, and we're so glad to hear that our bread has been helping you stay under your target without missing out on tasty treats! We hear you on the wraps, and our team is looking into this. Thanks for being one of our low-carb legends!
Great packaging & items sent quickly
Great packaging & items sent quickly. The mini croissants 🥐 tasted awful so I wouldn’t waste your money but the not cross buns, pizza bases & wraps are really good. Very expensive but if you are following a Keto diet there aren’t many suppliers
26. lokakuuta 2025
Vastaus yritykseltä SRSLY HEALTH
Hi Debbie,
Thank you very much for your feedback. It's a shame that the mini croissants weren't to your liking, but we're glad that you've enjoyed everything else so far! We hear you on the prices, and we look forward to rounding those down as we continue to expand as a small business. Thank you very much for your support, and we hope to continue to be a part of your low-carb journey!
I would highly recommend
I would highly recommend. Order all time, fast delivery & great products. I bulk order bread, rolls, wraps & malt loaf to save on delivery. Freeze brilliantly.
7. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä SRSLY HEALTH
Hi Sharon,
Thank you so much for the kind recommendation! We're glad that you're satisfied with both the delivery and the products, and that you find them enjoyable after freezing. Thank you for being one of our low-carb legends!
Brilliant company and fab products
Absolutely love the seeded bread. It’s a staple in my low carb diet.
I was lucky enough to receive a free bag of low carb croissants as I have a subscription which works out cheaper. Omg I couldn’t believe these were low carb. Absolutely delicious!!
I’ve had to contact the company a couple of times. I can not fault the customer service. Very quick to deal with any issues. So glad I started using this company at the beginning of the year. I must of ordered 10 times and very very happy with every order.
7. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä SRSLY HEALTH
Hi Tracey,
Thank you so much for the kind feedback, and we're so happy to hear that our seeded bread is a staple in your diet! Our subscription adds a free gift with every other order, and we're glad that it helped you find a new product to enjoy.
You're a valued member of our low-carb community, and it's brought our team so much joy that you're satisfied with everything, including our customer service. Thank you for being such a legend!
Amazing fruit loaf
Easy website to navigate, quick delivery. Products amazing. Fruit loaf is soooooo good. ( I don’t normally like fruit loafs) so even better. Will definitely order again. Can’t wait to try the biscuits.
2. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä SRSLY HEALTH
Hi Charlie,
Thanks for the review, and we're glad that you've had a good time through every step of the process, and that you've especially enjoyed the fruit bread! That's high praise, and we can't wait to continue to be a part of your low-carb journey. We hope you enjoy the biscuits, and thanks for being such a legend!
Absolutely awful customer…
Absolutely awful customer service(AI)ordered the pizzas they arrived broken ,all the toppings had fallen off & didn’t even have a cardboard disc to strengthen them,I complained & they sent a replacement but these arrived in even worse condition,1 had hardly any sauce on ( you’d of thought they would take extra care considering the state of the 1st order) I gave up threw them in the bin & resigned myself to not receiving a refund.
5. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä SRSLY HEALTH
Hi Pauline,
Thank you very much for your feedback, and we're truly sorry that you've walked away from this experience dissatisfied with the service and the product.
First, we'd like to reassure you that your ticket has been handled by a human agent every step of the way, but we work alongside our AI agent to filter tickets so we can respond quickly and efficiently.
When you reached out to us about your pizza, we issued a replacement right away, and we truly wish we had known that the second delivery arrived in even worse condition, as we would've been more than happy to sort it out for you without hesitation.
We're glad that our customer service has been able to reach out to you and process a refund to make sure that you're not left out of pocket.
Rest assured that we are actively addressing the issue with the structure of the pizza you received, and we've shared your experience with the rest of our team so they can prevent this from happening again.
Your experience isn't the standard we've set for ourselves, but we truly appreciate that you took the time to leave a review, as it helps us improve both our products and services. If you're ever open to giving us another chance, we'd love the opportunity to make this up to you.
Excellent quality low carb bread and…
Excellent quality low carb bread and other goodies. Has helped me keep going as sometimes giving up food you love is tough. The products are always fresh and you know when they are coming
4. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä SRSLY HEALTH
Hi Mark,
We truly appreciate the kind words, and we're so happy to hear that you find the quality excellent and fresh every time! Giving up on the food you love for the sake of your health is very difficult, and we're glad that we could make that easier for you. Thank you for being one of our low-carb legends!
Love the bread, rolls and fruit bread
Love the bread, rolls and fruit bread. Very tasty and filling, great for Keto life! When we did have an issue with our delivery, the customer services dealt with it immediately and to our satisfaction.
4. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä SRSLY HEALTH
Hi Pelham,
Thank you very much for the lovely review, and we're glad that you're a fan of the bread and rolls, and find them tasty and suitable for your keto lifestyle! We're so happy that our customer service was able to sort it out to your satisfaction, and we hope to continue to be a part of your low-carb journey. Thanks for being such a legend!
Seriously good
Seriously good! Great flavour and it doesn't make me feel like I'm missing out on carbs. The bagels have 18.8 grams of protein, so they work great on carb cycling days. Great quality and tasty! I'm a regular buyer now.
28. lokakuuta 2025
Vastaus yritykseltä SRSLY HEALTH
Hi Charesa,
Thank you so much for such a lovely review, and we're very glad to hear that you're satisfied with the flavour! You shouldn't have to sacrifice tasty treats for the sake of your health, and we're glad that we could provide that for you.
Thanks for being a legend, and we look forward to continuing to be a part of your low-carb journey!
Delivered on time and taste of products…
Delivered on time and taste of products great . However nutritional values not accurate for not hot cross buns as they were heavier than described .
27. lokakuuta 2025
Vastaus yritykseltä SRSLY HEALTH
Hi Debbie,
Thanks for the kind words, and we're glad that you're satisfied with the delivery and taste! Your feedback is duly noted, and we'll be looking into this with our team. Thanks for being such a legend!
Getting better all the time
Ordering was very straightforward and delivery was fast, also I am loving the new, sturdier boxes containing all the goodies. I love the Not Cross Buns and Fruit Bread for toasting, it's a real treat, and the bread for sandwiches, you really cannot tell it's not normal, carb-laden bread and the bagels are great, I love them with smashed avocado and bacon for tea, with no adverse effects on my blood sugar. I cannot thank you enough.
27. lokakuuta 2025
Vastaus yritykseltä SRSLY HEALTH
Hi Lewis,
That's such a lovely review! We're so happy to hear that you feel that we're improving, and it means a lot to us as a small business! It's great to know that you're enjoying the not cross buns and fruit bread and find them comparable to regular bread without affecting your blood sugar. Thank you for being such a legend!
Vastaus yritykseltä SRSLY HEALTH
Hi TP,
Thanks for the kind feedback, and we truly appreciate that you're satisfied with the delivery and packaging. Thanks for being one of our low-carb legends!
Vastaus yritykseltä SRSLY HEALTH
Hi Beverly,
Thanks for the kind review, and we're glad that you've enjoyed everything so far, and you're satisfied with the overall experience. Thanks for being one of our low-carb legends!
I highly recommend this company
I highly recommend this company. Following a keto/ low carb diet, I have had my subscription for many years and love all the low carb products!
2. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä SRSLY HEALTH
Hi Lou,
Your continued support throughout the years means so much to us, and we can't express how thankful we are to have been a part of your low-carb journey for so long. Thanks for being such a legend, and we truly appreciate your recommendation!
Just fabulous!
The wraps are brilliant and so is the low carb bread. As a diabetic type two, this is a game changer. Being able to make wraps and sandwiches and hamburgers (the buns are also brilliant) is very very satisfying. Thank you bakers!👏👏🙏
26. lokakuuta 2025
Vastaus yritykseltä SRSLY HEALTH
Hi John,
Thank you so much for such a kind review, and we're so glad that we could help you enjoy wraps, sandwiches and hamburgers again! Our bakers are always hard at work to provide the best low-carb bread and make sure it's delicious without coming at a cost to your health. Thanks for being such a legend!
Vastaus yritykseltä SRSLY HEALTH
Hi Brad,
It's wonderful to hear that our products are a staple of your keto journey, and we truly appreciate your recommendation. Thank you for being one of our low-carb legends!
Vastaus yritykseltä SRSLY HEALTH
Hi Tracey,
Thank you for the lovely review, and we're glad that you've had a great overall experience and that you're satisfied with everything. Thanks for being a low-carb legend!
Excellent range of low carb breads
Excellent range of low carb breads. Bread lasts for ages if kept in the fridge or can be frozen. Doesn’t seem to go off!!
Customer service is good. My only con is the postage. I think they should lower the spend to get feee postage.
31. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä SRSLY HEALTH
Hi Annette,
Thank you for the lovely review, and we're glad that you're satisfied with the low-carb bread and its shelf life! We hear you on the postage and minimum spending, and your feedback is duly noted. Thanks for being a low-carb legend!
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