Spree Arvostelua 

Vastaus yritykseltä Spree

1 päivä sitten

Hi there,

We love to hear that! It’s awesome that you're having a good week, enjoying the platform, and picking up some wins along the way.

Crossing our fingers for that big hit for you soon! Good luck on your next spins, and let us know if you ever need anything.

Best regards,
Spree Support Team

Vastaus yritykseltä Spree

1 päivä sitten

Hi there,

Thank you so much for sharing your honest feedback! We're thrilled to hear you're enjoying our games and deals, and that Spree is one of your favorites.

We also hear you loud and clear regarding payout speeds. We are constantly working on ways to make our redemptions even faster and smoother for our players, and we truly appreciate your patience and input.

Best of luck on your next spins, and if you ever need anything, we're always here to help!

Best regards,
Spree Support Team

Vastaus yritykseltä Spree

1 päivä sitten

Hello Sammy,

Thank you for your kind review. We are delighted to hear that you are enjoying playing with us, our games, and the seamless Spree experience. We sincerely appreciate your support and look forward to continuing to provide you with an enjoyable experience at Spree.

Have fun!

Best regards,
The Spree Team

Vastaus yritykseltä Spree

1 päivää sitten

Hello there,

Thank you so much for your wonderful review! We’re thrilled to hear you’re enjoying the games, great deals, and smooth Spree experience. Thanks for choosing us for your entertainment. 

Have fun!

Best regards,
The Spree Team

Vastaus yritykseltä Spree

1 päivä sitten

Hello there,

Thank you for reaching out and sharing how you're feeling.

We completely understand, and taking a step back or a break is always a great option if you aren't enjoying your time. Your well-being and having a positive experience come first.

If you would like to take a break, we can easily set up a temporary timeout or a self-exclusion on your account at any time. Just let us know via Live Chat or at support@spree.com, and our team will be happy to assist you with that right away.

We appreciate you being with us, and we're here to support whatever you decide is best for you.

Best regards,
The Spree Team

Vastaus yritykseltä Spree

2 päivää sitten

Hi there,

I am really sorry to hear that, and I completely understand your frustration. Depositing and hitting constant cold streaks is very discouraging.

All our games use certified Random Number Generators (RNGs), so every spin is 100% random and outcomes are never controlled or rigged.

Gaming should always be fun and never feel like a financial strain. If you would like to set purchase limits or take a temporary break from your account, please let us know and we will set that up for you right away.

Best regards,
The Spree Support Team

Vastaus yritykseltä Spree

2 päivää sitten

Hi Bjenn,

Thank you so much for taking the time to share your feedback! We are thrilled to hear that you had a fun time playing and that your payout was fast and smooth.

Delivering exciting games and quick, seamless redemptions is what we strive for every day, so hearing this means a lot to our entire team.

If you ever need any assistance or have questions about your account, please feel free to reach out anytime, we're always here to help.

Wishing you continued fun and the best of luck on your next spins! 🍀✨

Best regards,
The Spree Support Team

Vastaus yritykseltä Spree

2 päivää sitten

Hi Manley,

Thank you so much for the positive feedback! We are thrilled to hear that you're enjoying the platform and having a great time playing with us.

Our team is dedicated to providing an exciting, smooth, and fun gaming experience every day. If you ever have any questions, need assistance with your account, or just want to share more thoughts, please don't hesitate to reach out anytime.

Wishing you continued fun and the best of luck on your spins! 🍀✨

Best regards,
The Spree Support Team

Vastaus yritykseltä Spree

2 päivää sitten

Hey Brandon, 

Thank you so much for taking the time to share your feedback with us! We're truly happy to hear that you've had a positive experience with our redemption process and that you've found it fast, reliable, and convenient.

Your satisfaction means a lot to us, and we sincerely appreciate having you as part of the Spree community. We'll be sure to share your kind words with our team!

Thank you again for your support, and we hope you continue enjoying your time with us!

Best regards,
Spree Customer Team.

Vastaus yritykseltä Spree

2 päivää sitten

Hi Kathleen,

Thank you for taking the time to share your experience! 

We're glad to hear you're enjoying our games and that the redemption process was quick and easy for you.

It's great to know you received your funds without any issues. We appreciate your support and hope you continue having a great time on Spree!

Cheers,
The Spree Team

Vastaus yritykseltä Spree

2 päivää sitten

Hi there,

Thanks for the great feedback! We're so glad you're enjoying Spree and our fast payouts.

Good luck on your next spins, and let us know if you ever need anything!

Best regards,
Spree Team

Vastaus yritykseltä Spree

2 päivää sitten

Hey Takisha, 

Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear that your recent gaming experience has been frustrating and hasn't met your expectations. We completely understand how disappointing it can feel when things aren't going your way.

Please know that all game outcomes are determined by Random Number Generator (RNG) technology, meaning each result is random and independent. Outcomes cannot be controlled or predicted, and unfortunately, wins cannot be guaranteed.

Your feedback is important to us, and we truly appreciate you sharing your experience. We hope you'll have a more enjoyable experience with Spree moving forward.

Best regards,
Spree Customer Team.

Vastaus yritykseltä Spree

2 päivää sitten

Hey Brittanee, 

Thank you so much for taking the time to share your experience with us! We're absolutely thrilled to hear that you've had such a positive experience with Spree, especially with your winnings, smooth redemption process, and the quick assistance you received from our team. It means a lot to know we've been able to make your experience enjoyable!

We also appreciate your honest feedback regarding the daily bonus amount. We completely understand that you'd love to see a little more available each day, and we'll be sure to share your comments with the appropriate team for consideration. Player feedback is incredibly valuable and helps us understand what matters most to our community.

Thank you again for being part of Spree and for sharing your thoughts with us. We truly appreciate your support!

Best regards,
Spree Customer Team.

Vastaus yritykseltä Spree

2 päivää sitten

Hi Linda,

I'm truly sorry to hear that. Spending your money and seeing little in return is frustrating, and I completely understand your disappointment.

All game outcomes are powered by certified Random Number Generators (RNGs), so every spin is completely random. Playing should always stay fun and never feel like a financial strain. 

We truly hope luck turns around for you soon!

Best regards,
The Spree Support Team

Vastaus yritykseltä Spree

3 päivää sitten

Hi Cheryl,

Thank you for taking the time to share your feedback! 

We're glad to hear you're enjoying Spree and appreciate your kind words about our game selection and redemption process.

We always want players to have a smooth and enjoyable experience.

We hope you continue enjoying your time with us!

Cheers,
The Spree Team

Vastaus yritykseltä Spree

3 päivää sitten

Hi,

Thank you for taking the time to share your feedback! 

We're glad you're enjoying Spree, although we understand your frustration with the time it can take to receive a redemption.

We know how important timely redemptions are, and we're continuously working to improve our processes and make the experience smoother for our players.

We appreciate your patience and feedback. Thank you for being part of the Spree community!

Cheers,
The Spree Team

Vastaus yritykseltä Spree

3 päivää sitten

Hey John, 

Thank you so much for sharing such wonderful feedback with us! We're absolutely thrilled to hear how much you're enjoying Spree, from our variety of new games to our exciting promotions, Community Share, and jackpot opportunities!

It's also fantastic to know that you've had a smooth and easy redemption experience. Your satisfaction means so much to our entire team, and your kind words motivate us to keep providing an enjoyable experience for our players.

We truly appreciate your enthusiasm and are so happy to have you as part of the Spree community!

Wishing you lots of fun and exciting moments ahead. Happy playing!

Best regards,
Spree Customer Team.

Vastaus yritykseltä Spree

3 päivää sitten

Hey Joshua, 

Thank you for taking the time to share your feedback with us. We're truly sorry to hear that you've had an experience that left you feeling this way.

We'd like to reassure you that Spree does not ban or restrict players simply for winning.  Additionally, please keep in mind that all game outcomes are unpredictable and determined by Random Number Generator (RNG) technology, meaning every result is independent and cannot be influenced or guaranteed.

We understand your concerns and would appreciate the opportunity to look into your specific situation and clarify any questions you may have.

Thank you for your understanding and for giving us the opportunity to address your feedback.

Best regards,
Spree Customer Team.

Vastaus yritykseltä Spree

3 päivää sitten

Hey Coleen,

Thank you so much for taking the time to share your experience and concerns with us. We genuinely appreciate your honesty and, most importantly, the opportunity to address your feedback.

We're truly sorry to hear that you've experienced games unexpectedly closing while playing. We completely understand how frustrating and disappointing this can be, especially when you're enjoying a game and suddenly encounter an interruption.

We want you to know that we take these concerns seriously. Our games operate using regulated Random Number Generator (RNG) technology, which ensures that outcomes are random and independent. However, we understand that technical interruptions can affect your overall experience, and we'd be more than happy to investigate any specific incidents you encounter.

We're glad to hear you're giving us the opportunity to address your concerns, and we sincerely hope to restore your confidence in Spree. Your trust and satisfaction mean a lot to us!

Thank you again for your patience and for being part of our community.

Best regards,
Spree Customer Team.

Vastaus yritykseltä Spree

4 päivää sitten

Hi there,

I'm truly sorry to hear that you haven't been winning. We completely understand how frustrating cold streaks are, especially when compared to your experience on other sites.

All game outcomes are powered by certified Random Number Generators (RNGs), so every spin is completely random and independent. That said, we fully respect your choice to play wherever you have the best experience.

Thank you for sharing your honest feedback, and we wish you the very best of luck wherever you decide to play!

Best regards,
The Spree Support Team