Sport It First Arvostelua 

Item delivered on time.

Excellent service all round! Thank you. Will be purchasing again.

i ordered a polo shirt, it was delivered ahead of time, the price + quality was very good. today i have ordered a further 2 polo shirts.

Be very careful when buying from this website. They lied and told me they had sent my refund on multiple occasions and when it wasn't forthcoming I involved PayPal. I now have my refund due to PayPal deciding in my favour but it took over a month. Sportitfirst are very shady in my opinion, stay well clear.

I bought a pair of shoes from Sport It First on the Decathlon marketplace, and the experience has been a nightmare from start to finish.

Wrong size sent
• I ordered a UK 7, but they shipped a UK 7.5.
• I reported the mistake the same day.

Endless waiting & zero communication
• Customer service promised an update within three business days.
• It’s now more than five business days later—no emails, no calls, nothing.

Exchange? Not possible
• The chat agent told me they can exchange the item, so my only option was to return the shoes for a refund.

Refund nowhere to be seen
• I returned the shoes almost a week and a half ago using their own label.
• Tracking shows they were delivered to their warehouse on 7 May, and I have uploaded proof of delivery.

This whole ordeal was caused by their original error, yet I’m the one chasing them for a basic refund. If this is how Decathlon lets its marketplace partners treat customers, shopping here online feels pretty unsafe.

Until Sport It First (or Decathlon) processes my refund and issues an apology, I can’t recommend them to anyone. Buy elsewhere—or at least be prepared for a long, silent wait if something goes wrong.

Easy to order online, a good range of goods & quick delivery

Wrong size arrived which proves a nightmare to return

Good fast seller

Only hiccup was the custom tax charged before delivery otherwise great product and service

Great easy to navigate website. excellent wide choice of products. faor price and quick delivery

Ordered a Speedo Fastskin Suit on Friday morning and a got my delivery on the Saturday , after ordering direct from speedo and having nothing but trouble and socking customer service. Sport it First were a breath of fresh air Super fast delivery got the suit we wanted at a great price and SIF sent emails with updates . will definitely be using again thank you
Alana
( The only thing that nearly stop me from placing my order was Fastskin is spelt incorrect and because I’ve never used your website before I thought it might of been a scam website but i’m glad I did :) )

Very disappointed, I ordered football, nowhere did it say ill have to pay custom fees. I paid £13 for 2day delivery, I still haven't received my parcel. I've had to pay €48.00 customs and still didn't receive them. Today I got another email saying I need to pay €37.00 for customs again. So boots that were meant to cost me £135.00 have cost me over £200. I'm not happy and will definitely not buy them them again!!

We did not receive the boots yet. A few weeks later.

Delighted with the lovely Speedo swimsuits. Very speedy delivery too - many thanks.

Great seller

Easy to navigate. Managed to get my favourite hiking boots…

Great price , easy ordering and quick delivery, perfect

As per title. No complaints

Good service