Spanx is one of those brands that go above and beyond for customer service which is rare these days. Out of the 30+ orders I've made, I had an issue with one item (was too big) which was very quickly... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Spanx is one of those brands that go above and beyond for customer service which is rare these days. Out of the 30+ orders I've made, I had an issue with one item (was too big) which was very quickly... Näytä lisää
Yritys on vastannut
NO POCKETS IN THE PANTS OR TOP!!!! Where do I put my phone?? I ordered a set to wear on the plane to Scandinavia but it took so long (over two weeks) I could not use it. Then I decided to order anot... Näytä lisää
Yritys on vastannut
Can't say enough about the customer service experience. They made it right, no questions asked, and answered so quickly. Made the process so easy. Customer for life. The quality of the jeans is great... Näytä lisää
Yritys on vastannut
They have some great items with soft and comfortable materials. A few of the items I ordered recently were a bit off, and the original shipping to receive was absurdly slow. The return process has bee... Näytä lisää
Yritys on vastannut
Welcome to SPANX, a brand that has transformed the world of apparel with groundbreaking shapewear and beyond. Founded in 2000 by Sara Blakely, SPANX has become a global leader in innovative fashion solutions, offering a diverse range of products designed to enhance your everyday style and comfort. From our iconic shapewear to our expanding lines of activewear, lingerie, and loungewear, Spanx is dedicated to creating high-quality, functional garments that empower and inspire. Explore Spanx today and discover how our innovative solutions can transform your wardrobe and boost your confidence. From everyday essentials to special occasion wear, Spanx is your go-to destination for fashion that combines comfort and style.
3035 Peachtree Road Northeast STE 200, 30305, Atlanta, Yhdysvallat
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 74 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I bought 3 camus and 3 tanks. Also, 2 longer tanks.
Excellent quality and fit

Vastaus yritykseltä SPANX
I was very disappointed with my recent experience ordering from SPANX. Not only did I receive the wrong item, but when I contacted customer service to resolve the issue, my original order was canceled instead of being corrected or replaced. This left me without the product I had purchased and forced me to start the ordering process over again. Overall, this experience fell short of my expectations for a premium brand. I hope SPANX improves its order fulfillment and customer service processes to better support customers when mistakes occur.

Vastaus yritykseltä SPANX
The clothing is really good quality and a great fit

Vastaus yritykseltä SPANX
I considered a 3 star but opted for 4 because they are at least overall comfortable versus the leonisa brand also rated to do about the same body contour and slimming wise. I bought the SPANXshape® BodyLine Cropped Leggings with Mid-Tummy Compression version of these. Dont love the lack of pockets but I was aware they didnt have any so I cant complain (I just think all leggings should have at least 1 pocket) anyway, these are definitely a snug fit as they should be, they rise high enough to adequately smooth where it counts with no noticeable awkward or bulky seams....that said. The top of the waist band rolls. Rolls easy and constantly when sitting even let alone moving and for me that kills a pair of leggings super fast. I take yoga and boxing classes plus my mom of a toddler and 2 rottweilers life at home. I dont care for constant having to adjust my leggings especially out in public with high waisted bands as I have to lift my shirt almost to an indecent level to do so, I am not a show the world my sports bra type of girl. Normally I would give a 3 star over the rolling band but because these do smooth out those pesky love handles and post partum leftovers without squeezing the life out of me like the leonisa did I opted to do 4.

Vastaus yritykseltä SPANX
Do not order from the UK!
£16 delivery charge and a £20 returns charge!!
Extremely disappointed in this company

Vastaus yritykseltä SPANX
Mijn beste vriendin is al jaren zéér enthousiast over de spanx boxer. Een aantal weken geleden besloot ik ze ook te proberen. Vond ze vrij duur maar was erg nieuwsgierig! Sinds vorige week draag ik een spanx. Toegegeven, ze zitten heerlijk. Echter, na de derde wasbeurt ( geen droger!) is de naad helemaal losgekomen. Kan deze spanx helaas weg doen en daar zijn ze te kostbaar voor. Gebrobeerd om via de site de klantenservice te bereiken maar echt niet te vinden… daarbij, ik kan de bon niet meer vinden dus kan niet aantonen hoe ‘ nieuw’ de slip is. Dit kan een gevalletje pech zijn ( en daar ga ok vanuit) maar het feit dat het zo lastig is om contact op te nemen en een oplossing te vinden vind ik erg teleurstellend. Ik vind 30 euro weggooien na drie keer dragen toch echt een probleem. Hopelijk komt er een oplossing want nogmaals, het draagcomfort is prima!
Aanvulling: de klantenservice van Spanx heeft een voucher voor de boxer verstrekt. Keurig!

Vastaus yritykseltä SPANX
Impossible to contact for help. Unresponsive customer service…Been trying for several days.
Product isn’t worth the frustration of dealing with customer service.

Vastaus yritykseltä SPANX
I have found through trial and error that the traditional style Spanx pants are perfect for me. However, the newer styles like Air Essentials are cut completely different and do not fit like the pictures show. They are much bigger and are not conducive to slim figures. I weigh 120 and I’m 5’7”. I need slim fit clothing.

Vastaus yritykseltä SPANX
I have bought many, many items from Spanx but my all time favourite right now are the Spanxsmooth On the move pants. I wish they were available in 10 colours. I think I would buy one of each. So comfy, never wrinkle, and look more polished than leggings or jogging suit pants.

Vastaus yritykseltä SPANX
Shipping is horrible with fit closely following. It takes about two weeks for your order to arrive and if you do a return it takes just as much time. For clothes this expensive, I would expect a better returns and refunds process.
As for the clothes, they look nice, but just an odd fit, especially for the brand to be known for fit and shaping. Either they fit around the waist and abdomen and too baggy in the rear and thighs or they fit in the thighs/rear but too tight around your waist. Horrible. It would be nice to share the models dimensions as well.

Vastaus yritykseltä SPANX
The best ladies clothing brand, made for real womens bodies! Quality items and GREAT service, thxspanx!

Vastaus yritykseltä SPANX
Material
The fabric of the WellSuited line appears so far to be of good quality.
Fit
The sizing is quite off. The difference between a small and medium pant is rather large, which means one either gets a good looking, but extreme compression and uncomfortable pant, or an overly loose-fitting but comfortable pant. The shoulder size of the WellSuited blazer jacket is bad. I ordered my usual size and the shoulders were too padded and so large in width that they were hanging off of my shoulders - and I have broad shoulders to begin with! The rest of the jacket fit was good so likely the next lower size will fit in the shoulders but be too small everywhere else.
Packaging
The items arrived very poorly packaged and wrinkled. They were not folded, and there was no tissue paper placed in the folds to keep the material from creasing and rubbing against itself - in stark contrast to EVERY other brand at the same price point.

Vastaus yritykseltä SPANX
SPANX! I LOVE THEM! Every time I am never disappointed. The fit, size, color everything! It’s so well made, quality the best! Thanks, Barbara

Vastaus yritykseltä SPANX
There is actually NO customer service. If you call they give you canned answers that are basically roadblocks and tell you to go to the website. There is no chat person on the website...just more canned answers.
I paid extra for 3 day delivery on 4/9. It is 4/13 and the order has not left the warehouse. I wanted to reroute it to a different address since it will not be here on time. UPS wants to charge me $16.99 to change the address and a $59 "transportation" fee. You cannot talk to an actual person at Spanx. I will never be shopping with them again.

Vastaus yritykseltä SPANX
discount code given is awesome. I done't really need any now but received $20 discount. Wish thi kind of promotion happens often.

Vastaus yritykseltä SPANX
I ordered the French rib sleeveless jumpsuit and I absolutely love it. I ordered in another color. I washed it and hung it to dry and it dried beautifully, wrinkle free. It’s so comfortable and flattering

Vastaus yritykseltä SPANX
Recently purchased two matching sets however the qualities is poor and the material is cheap. The quality was the same as the $20 matching sets I can get at Costco. There’s absolutely no lifting or shaping in these matching set as indicated. Extremely disappointed in the quality and fit. Spanx obviously do not stand behind your products. Unfortunately, I purchase it on sale, but it was still very pricey and I’m stuck with it.

Vastaus yritykseltä SPANX
I had an issue with pants that I ordered from Spanx and instead of being rigid with their rules, the associate immediately offered to help. And she did. I keep returning to this company because of great products and great customer service. That seems difficult to find now days.

Vastaus yritykseltä SPANX
I bought the Air Essentials wide leg pant. Very nice! I’m 5’4” with a 30” inseam. Did my research for the right size and got the petite inseam as IT SAID it was 30”. Got the pants and measured the inseam at 27”! That’s a huge discrepancy! Disappointed I have to reorder and wait another week.

Vastaus yritykseltä SPANX
I ordered the new minimizer bra and it was at least 2 sizes too small. I was so disappointed and have returned it. Essentially I paid $72 for a bandaid. From now on I will order elsewhere. I am 5’5 and weigh 136 pounds. So my size was not the issue. I hope this helps.

Vastaus yritykseltä SPANX
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