After my payment cleared, I never heard another word from you. This was after a high-pressure sales pitch, which I had to inform your agent that I would not be pushed sooner than I wanted. I'm just pr... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The Coverage SOS Auto Protect is thorough and exactly what I was seeking, at a price I found extremely competitive. What sold me also was the top-notch professional approach of my new Agent, Benjamin... Näytä lisää
I previously bought a car with extended warranty and I had a great deal. This time around when I was shopping around everyone’s was charging me double or more with half the years of coverage. It was w... Näytä lisää
Huge shoutout to Joyce at SOS! She was patient, professional, and super knowledgeable. Even though the promotion had expired, she still managed to get me an awesome deal with extra mileage. After shop... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
At SOS Auto Protect, we understand that your vehicle is more than just a mode of transportation; it's an essential part of your daily life. That's why we are committed to providing you with peace of mind and financial security through our top-tier extended warranty service. Our mission is simple: to safeguard your vehicle and your wallet from unexpected repair costs. We believe that every driver deserves the confidence of knowing that their investment is protected, which is why we offer comprehensive extended warranty plans that cater to your specific needs. With SOS Auto Protect, you can protect your investment and avoid the financial stress of unexpected breakdowns. Our comprehensive coverage ensures that you're covered for a wide range of repairs, so you can drive with confidence knowing that we have you covered. Your vehicle is a significant investment, and breakdowns can happen at any time. Don't let unexpected repair bills disrupt your life. Choose SOS Auto Protect as your extended warranty service provider and enjoy the security and peace of mind that comes with our comprehensive coverage. Join the thousands of satisfied customers who have experienced the SOS Auto Protect difference. Let us protect your vehicle, so you can focus on the joy of driving. Your journey is our priority, and we're here to keep it smooth and worry-free. If you have any questions or would like to learn more about our extended warranty plans, please don't hesitate to contact us. We're here to help you protect your investment and ensure your peace of mind on the road
Yhteystiedot
1005 NE 125th st , 33161, North Miami, Yhdysvallat
- 1 (833) 571-0253
- info@sosautoprotect.com
- sosautoprotect.com
4,4
Erinomainen
274 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 58 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Detailed in what I was getting
Detailed in what I was getting, quick with making the deal complete sent over the emails in a timely manor and got my policy completed within 30min
25. toukokuuta 2026
Oma-aloitteinen arvostelu
The representative was very helpful and knowledgeable
The representative was very knowledgeable and understanding of our concerns. Very well done. I picked him over two other people.
23. toukokuuta 2026
Oma-aloitteinen arvostelu
The customer service/rep was excellent…
The customer service/rep was excellent but I due think you could offer A/C and high tech options on higher mileage vehicles and actually offering the seals and gaskets as an option would be nice.
15. toukokuuta 2026
Never answer emails or phone calls
Never answer emails or phone calls. Reporting SOS Auto Protect as fraud to Visa for not refunding my $2000 premium for the warranty policy I cancelled within 2 days of purchase.
27. huhtikuuta 2026
Vastaus yritykseltä SOS Auto Protect
We are unable to locate your information in our system, and several details in this review appear inaccurate. SOS Auto Protect does not currently have a singular policy sold in the exact price range referenced, which makes it difficult for us to verify the legitimacy of this claim.
Additionally, cancellations and refunds are typically processed within 3–5 business days depending on the customer’s financial institution and processing times on the bank’s end.
We take customer concerns seriously and would like the opportunity to look into this further. If you believe this review was posted in error or pertains to an actual policy, please contact us directly at 833-571-0253 or email info@sosautoprotect.com so we can properly review and assist.
SOS Auto Protect
I would leave them 0 stars if that were…
I would leave them 0 stars if that were possible. Please, do yourself a favor and avoid this company and the headaches that come with it. I signed up with them thinking they had great reviews. I was so wrong. They are high pressure sales. I cancelled my policy the very next day. They have a 30 day cancellation policy offering a full refund within that time. It's now day 33 and I have yet to receive my $5600. I have called repeatedly only to be told they are issuing a follow up on my account. That's not good enough. I wanted the refund before I needed to make the credit card payment. Well, that ship sailed. Their contract states refunds will be issued within 10-15 days. Liars! Then when I followed up I was told 1 - 3 days. Liars! I will be reporting them to the BBB as well and leaving negative reviews everywhere I possibly can. I left a google review the second day and the sales dude actually called me up and asked me to take down my review. HA! Why wouldn't I want to warn others about this shady company and keep them from going through the same crap I've been dealing with.
18. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SOS Auto Protect
We believe this review is extremely inaccurate and leaves out significant context regarding the timeline and communication on the account.
Our records show that on April 14th at 4:18 PM EST, the customer initially contacted us regarding cancellation concerns because her husband wanted additional coverage. In response, we went ahead and approved expanded coverage at no additional cost, after which the customer decided to keep both policies active.
The next time we received a cancellation request was on May 12th, at which point both policies were promptly cancelled and full refunds were issued accordingly. We were also able to have the refunds processed within approximately 3–5 business days from the May 12th cancellation request.
At no point was a refund denied. Refund processing times can vary depending on the financial institution and payment processor involved, but we did proceed with cancelling and refunding the policies once the final cancellation request was made.
We always encourage customers to contact us directly so concerns can be properly addressed, and we believe this review unfortunately omits several important details surrounding the account history and resolution.
SOS Auto Protect
Sales person was very professional and…
Sales person was very professional and direct.
8. toukokuuta 2026
Vastaus yritykseltä SOS Auto Protect
Thank you for the kind words and for choosing SOS Auto Protect. We’re happy to hear that your experience was smooth and that our representative was able to clearly explain the coverage options and help you find a plan that fit your vehicle and budget. We truly appreciate your support and look forward to being there for you whenever you need us.
SOS Auto Protect
THEY DO NOT HONOUR THE CONTRACT, JUST TAKE THE MONEY AND RUN WITH IT.111111111111111111
SOS AUTO PROTECT UNDERWROTE A THREE-YEAR WARRANTY FOR ME IN AUGUST 2025 FOR $1875. FILED A CLAIM IN DECEMBER, YET THEY HAVE PROVIDED NO DECISION AND HAVE STOPPED COMMUNICATING WITH ME AND WITH MY GARAGE. THEY OFFERED TO REFUND MY PREMIUM, YET AFTER I ACCEPTED THAT THEY AGAIN STOPPED RESPONDING. SAVE YOURSELF A DRAWN OUT DRAMA WITH THE SMALL CLAIMS COURT AND JUST RUN AWAY FROM THEM.
29. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä SOS Auto Protect
Derek, this review leaves out a significant amount of context regarding both the claim and refund process.
A decision was absolutely made on your claim. The component involved was not listed under the coverage level you purchased. Not every vehicle qualifies for our highest level plan, as eligibility depends on factors such as mileage, vehicle condition, and term selection at the time of enrollment.
Additionally, while a refund option was offered as a courtesy, we were unable to finalize it because despite multiple phone calls, voicemails, and emails over the course of several months, we were unable to get a direct response from you to confirm the proper mailing information needed to process the refund. Even your repair facility informed us that you wished to proceed with the refund, however we still required direct authorization and address confirmation from you before issuing payment.
At no point did we stop communicating, and we have extensive documented outreach attempts regarding both the claim and refund resolution.
SOS Auto Protect
Benjamin deserves a raise
Ben was incredibly easy to talk to and had all the right answers to my questions about coverage. Nice to have the safe feeling of a warranty on a used truck, Glad to have him as an agent.
14. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SOS Auto Protect
Thank you for the great feedback! We’re happy to hear Ben made the process easy and was able to answer all of your questions thoroughly. Providing peace of mind and helping customers feel confident in their coverage is exactly what we strive for. We truly appreciate your trust in SOS Auto Protect and are glad to have Ben assisting you with your policy. Enjoy your truck and thank you again for your support!
SOS Auto Protect
Bought New Policy for Truck
Ben V was easy to deal with and gave me fair pricing, easy setup. Hoping if the need arises, the process of a repair is equally as easy!
12. toukokuuta 2026
Vastaus yritykseltä SOS Auto Protect
Thank you for the great feedback! We’re happy to hear Ben V made the process simple, straightforward, and helped you secure fair pricing with an easy setup experience. We completely understand your hopes regarding the claims process as well, and our goal is always to make things as smooth and stress-free as possible should you ever need to use your coverage. We truly appreciate your trust and support.
SOS Auto Protect
Jordan was easy to work with
Jordan was easy to work with, not hurried or pushy. Answered all my questions accurately.
12. toukokuuta 2026
Vastaus yritykseltä SOS Auto Protect
Thank you for the kind words! We’re very happy to hear Jordan made the process comfortable and informative without making you feel rushed or pressured. Our goal is always to answer questions honestly and help customers make the best decision for their vehicle and budget. We truly appreciate your trust and support.
SOS Auto Protect
Joyce was friendly and helpful
Joyce was friendly and helpful. Her supervisor was pushy and a little rude.
11. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SOS Auto Protect
Thank you for your honest feedback. We’re happy to hear Joyce was friendly and helpful throughout your experience. We also appreciate you bringing your concerns regarding the supervisor interaction to our attention, as that is certainly not the impression we aim to leave with our customers. Your feedback is valuable and will be reviewed internally so we can continue improving the customer experience.
SOS Auto Protect
SOS Auto Protect was helpful and…
SOS Auto Protect was helpful and accommodating to my needs. I appreciate their help in getting the extended warranty I need for my vehicle. I was very happy with their company.
5. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SOS Auto Protect
Thank you for the wonderful feedback! We’re very happy to hear that SOS Auto Protect was able to accommodate your needs and help you secure the extended coverage you were looking for on your vehicle. Providing helpful service and peace of mind to our customers is always our goal. We truly appreciate your trust and support and are grateful to have you as part of the SOS Auto Protect family.
SOS Auto Protect
Good company with great customer service
There are many warranty companies out there. Often hard to get to a sales person who takes the time to listen. Joyce Vale definitely did that in spades! She followed up and was quick to respond to questions.
6. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SOS Auto Protect
Thank you for the thoughtful feedback! We completely understand that choosing a warranty company can feel overwhelming, and we’re very happy to hear Joyce took the time to listen, follow up, and answer your questions thoroughly. Providing responsive and attentive customer service is something we truly value, and we’re glad Joyce was able to make the process comfortable and informative for you. We sincerely appreciate your trust and support.
SOS Auto Protect
Benjamin and Jordan explained the…
Benjamin and Jordan explained the proposed terms clearly, moved things along quickly, and were super responsive.
30. huhtikuuta 2026
This is my second car with them
This is my second car with them. Easy to do business with and best deal in California.
29. huhtikuuta 2026
Agent was patient while I worked out…
Agent was patient while I worked out some payment issues with my credit card and overall was very professional. Only issue was agent did not disclose that the 30 day waiting period also has a 1000 mile requirement.
27. huhtikuuta 2026
Oma-aloitteinen arvostelu
Jordan did an excellent job in…
Jordan did an excellent job in explaining everything to me. He didn’t push too hard either. Which I appreciate!
28. huhtikuuta 2026
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