Sofology - Plymouth Arvostelua 1 358

TrustScore 5/5 tähteä

4,8

Unit 4, Plymouth Gateway Retail Park, PL6 8ET Plymouth, GB


Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

We brought a Sofology sofa and in 2023 and we say every day how comfortable it is! When we needed a sofa for our garden room and after several mistakes we decided it had to be another Sofology sofa. T... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Great range of sofa’s , went to purchase a reclining corner sofa , ended up with 2 seperate sofa’s a massive thanks goes out to Chris who was so patient with us , he even bought me a cup of tea ! Defi... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

This is the best furniture store in Plymouth Great range of suites well laid out with so much choice on specifications and fabrics Many thanks to the patience of Tilly White who made us feel at ea... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Chris listened to what we were looking for and worked with us to choose a very nice sofa that met our requirements and could be custom assembled to fit the space available. He sat with us to set up a... Näytä lisää

Yritys on vastannut


Yrityksen tiedot

  1. Sohvat
  2. Huonekalutarvikkeet
  3. Huonekaluliike
  4. Kodintarvikeliike
  5. Olohuonekalusteiden myynti
  6. Verhoiluliike

Yrityksen kirjoittama

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Yhteystiedot

  • Unit 4, Plymouth Gateway Retail Park, PL6 8ET, Plymouth, Yhdistynyt kuningaskunta

4,8

Erinomainen

TrustScore 5/5 tähteä

1 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Very good service

Very good service

2. huhtikuuta 2026
Sofology - Plymouth-logo

Vastaus yritykseltä Sofology - Plymouth

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Saanut 1/5 tähteä

My partner and I visited today to…

My partner and I visited today to purchase a 3 seater sofa and a love chair. The gentleman was helpful with our choice and we was happy to proceed to purchase.
As we expected he proceeded to advise we took a couple of add ons :-The Sofashield Plus and the Fabric care. We declined the add ons, but he became quite persistant with his advice and protection against spillages, even to suggesting we choose a different shade of fabric.
We are a mature couple and know what we want, however because of the assistants approach we decided to leave.
A purchase in your store in Plymouth for nearly £2,000 was not completed.

12. huhtikuuta 2026
Oma-aloitteinen arvostelu
Sofology - Plymouth-logo

Vastaus yritykseltä Sofology - Plymouth

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.

Saanut 5/5 tähteä

Very helpfull and friendly

Very helpfull and friendly

29. maaliskuuta 2026
Sofology - Plymouth-logo

Vastaus yritykseltä Sofology - Plymouth

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Saanut 5/5 tähteä

Kuzum was an excellent salesman

Kuzum was an excellent salesman. Felt very well looked after very efficient. Cant wait to get order

28. maaliskuuta 2026
Sofology - Plymouth-logo

Vastaus yritykseltä Sofology - Plymouth

Hi there, thank you for your review. Another great review for Kuzum, we will make sure to pass this on! Have a nice day.

Saanut 5/5 tähteä

Great range of sofas and very well priced

Great range of sofas and good prices. We were not pounced on by sales people like every other store, they just let us know they were there if we needed them.

23. maaliskuuta 2026
Sofology - Plymouth-logo

Vastaus yritykseltä Sofology - Plymouth

Thanks for this fabulous review. We appreciate you sharing it with others!

Saanut 5/5 tähteä

We were welcomed on arrival to have a…

We were welcomed on arrival to have a browse, more than an hour later we had made our choice. The sales assistant was very thorough and polite explaining everything to us and we left as happy customers

21. maaliskuuta 2026
Sofology - Plymouth-logo

Vastaus yritykseltä Sofology - Plymouth

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Saanut 5/5 tähteä

That's another sofa purchased from Sofology

We brought a Sofology sofa and in 2023 and we say every day how comfortable it is! When we needed a sofa for our garden room and after several mistakes we decided it had to be another Sofology sofa. Tilly, was super and helped us decide from all the fabulous sofa's in the showroom which was the one for us! she explained all the seat and colour options. We now just wait for it to be made and delivered.

24. maaliskuuta 2026
Sofology - Plymouth-logo

Vastaus yritykseltä Sofology - Plymouth

Thank you so much for taking the time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Saanut 5/5 tähteä

5 stars

Very helpful and informative

22. maaliskuuta 2026
Sofology - Plymouth-logo

Vastaus yritykseltä Sofology - Plymouth

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Saanut 5/5 tähteä

Had a great experience with sofology in…

Had a great experience with sofology in Plymouth the staff are super helpful, chris was super helpful and very patient with me trying to make up my mind and answered all my questions.

18. maaliskuuta 2026
Sofology - Plymouth-logo

Vastaus yritykseltä Sofology - Plymouth

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Chris. Have a great day 😊

Saanut 1/5 tähteä

Customer service appalling

Staff in store great. After sales and customer service support appalling. Delivery never arrived as planned and trying to get any kind of update as to where my sofa is very stressful due to the lack of communication from customer service. Someone somewhere must know where my sofa is but haven’t got the respect to update me.

**updated 17/3 - tried to email the social media complaints email address in their reply to this review and it's undeliverable!!!!!!

15. maaliskuuta 2026
Oma-aloitteinen arvostelu
Sofology - Plymouth-logo

Vastaus yritykseltä Sofology - Plymouth

Hi there, thank you for taking the time to leave a review. We're sorry to hear about your experience and would love the chance to make it right. If you'd like to discuss this further, please feel free to email us at social.media.complaints@sofology.co.uk with your order details.

Saanut 5/5 tähteä

We were greeted in a friendly manner…

We were greeted in a friendly manner but then left to browse which was refreshing. We were able to ask questions and listened to. I found the sofa I wanted and was given all the information I needed. Thank-you.

8. maaliskuuta 2026
Sofology - Plymouth-logo

Vastaus yritykseltä Sofology - Plymouth

Thank you for this great review Carol!

Saanut 5/5 tähteä

Lovely staff

Lovely staff - very understanding of our predicament and needing to get everything sorted quickly

8. maaliskuuta 2026
Sofology - Plymouth-logo

Vastaus yritykseltä Sofology - Plymouth

Thank you for this great review Nick!

Saanut 5/5 tähteä

Great experience

We were assisted by Tilly to help choose our new sofa from Sofology Plymouth. Great experience from start to finish and looking forward to our pending delivery 😊

10. maaliskuuta 2026
Sofology - Plymouth-logo

Vastaus yritykseltä Sofology - Plymouth

It is really appreciated that you took the time to share your kind words. We are glad to hear Tilly helped you make an informed choice on the furniture that best suits you. We hope you enjoy your furniture when it arrives!

Saanut 5/5 tähteä

Very friendly and professional…

Very friendly and professional the same time seller - full information about the product, answers for all my questions and meantime small talk to my partner about football which fully captured his attention on his passion (which was useful for me while shopping;-)

8. maaliskuuta 2026
Sofology - Plymouth-logo

Vastaus yritykseltä Sofology - Plymouth

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Saanut 5/5 tähteä

A massive thanks to Chris

Great range of sofa’s , went to purchase a reclining corner sofa , ended up with 2 seperate sofa’s a massive thanks goes out to Chris who was so patient with us , he even bought me a cup of tea ! Definitely helped make our mind up , talked us through the whole process from buying to delivering including protecting the fabric - he really is an asset to your company . Looking forward to receiving our new sofas

21. helmikuuta 2026
Sofology - Plymouth-logo

Vastaus yritykseltä Sofology - Plymouth

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Chris. Thank you for taking the time to leave a review 😊

Saanut 5/5 tähteä

Quick response to our questions.

Quick response to our questions.
Happy to be of assistance.
were not constantly in our shadow.
Did not try to hard sell.

20. helmikuuta 2026
Sofology - Plymouth-logo

Vastaus yritykseltä Sofology - Plymouth

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

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