Sofology - Manchester Arvostelua 2 164

We came in today and was a bit sad that the sofa we wanted had been discontinued. The sofology assistant Ikram helped us find a new sofa which was very similar to the one we liked originally. He was very professional, friendly and walked us through the whole process. I’ve been stressed for ages about getting a sofa and it felt so easy and pressure free once we were there. Thanks again Ikram!

Rose was very helpful
And knowledgeable

Happy was a very friendly salesman - acredit to your company

Chris and Happy in the White City Manchester store were super helpful and friendly! Thank you 😊

Really helpful, given great advice and very helpful

Happy was very nice and very helpful no pushy sales he sat and answered all our queries and made us very welcome… Looking forward to our new sofa.. Thanks again Happy!!

Very helpful and knowledgeable assistant - Rose

Excellent customer service no hard sell
Phil was fantastic

Great service

The lady who served me was wonderful and really helpful... Felt no pressure to buy and am well chuffed with the sofas

Mr. Happy is knowledgeable on all the products.

The main thing about Sofology is that you don’t get followed around the store by some over-eager sales person after their commission.
Ikram was fantastic. Friendly, informative and encouraged us to ask question to ensure everything was covered before we left the store but left us alone to talk about our options and have a wander to make sure we were certain about our choice. Once we had decided and put down the deposit, he also gave us the branch number in case anything did come to mind later on.
Great customer service!

Salesperson was helpful and knowledgeable made our experience easy

Absolutely amazing experience today in the store with an gentleman called Happy.

He was super polite, friendly, informative and most importantly not pushy like some sales people can be, he absolutely honoured his name and delivered a happy experience and it resulted in us going from just having a look to buying to new sofas.

For me personally it's such a red flag and immediate annoyance when sales people are pushy and in your face and 9/10 will instantly cause me to leave the store but again this gentleman treated myself and my wife with nothing but patience, respect and friendliness it was almost like catching up with a friend.

Again can't praise this gentleman enough, hands down the best sales person I've dealt with in my life.

The young lady, Rose, who looked after us was amazing at White City Retail Park. She was patient, helped us with alternatives and suggestions. All in all a fantastic experience, which made the decision to buy an easy one. Rose is a credit to the company and the store and we will look forward to receiving our sofa and chair. Thanks Again

Helpful staff without being made to feel we had to make a purchase.

We had a fantastic experience at sofology from the moment we walked in, no getting harassed just a polite hello and here if you need anything, we spent 2 hrs looking around as its a big thing after all you need to get it right, the assistant Ikram answered all our questions honestly in our view, we saw something we liked but wanted time to think about it, there was no pressure put on us, we returned 2 weeks later just to check a few details again no harrassing us, Ikram went through everything with us, repeating details over just so the order was correct, very happy overall with the price and service, we used sofolgy at white city retail park manchester

Knowledgable and helpful assistance from Happy in store. Thoughtful and didn't feel rushed or pressured, listening to what I wanted and not trying to upsell.