Purchased my first ever sofa for my first home, Happy made it the easiest experience! He was beyond helpful and attentive without being pushy or over the top, he was knowledgable and also very good at... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaWhite City Retail Park, M16 0RP Manchester, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The staff were friendly but not pushy and that is what we like , to be left alone to browse but have someone there if we ask . All in all we bought a sofa after lots of trying the style we wanted from... Näytä lisää
Yritys on vastannut
A great experience with top level customer care both from the sales exec Will who spent so much time with us helping with colours and understanding exactly what we wanted. Wasn't pushy what so ever ju... Näytä lisää
Yritys on vastannut
Very helpful staff and excellent choice of sofas, being able to walk around to find a sofa I like and then get assistance,and not being approached as soon as I walk in the door.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Yhteystiedot
White City Retail Park, M16 0RP, Manchester, Yhdistynyt kuningaskunta
4,8
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The staff were so kind and welcoming
The staff were so kind and welcoming. Every step of the way they showed kindness and genuineness. So glad to have bought a sofa here from such a lovely team.
8. lokakuuta 2025
Vastaus yritykseltä Sofology - Manchester
What an amazing review, thank you so much for taking the time to write this 😊
Great customer service
Will at the White City Retail park in Manchester was so helpful. He answered all our questions and we felt really informed about our decision. It’s quite a big purchase for us but we’re so pleased with our choice. They left us alone to browse the showroom and were more than happy to help when we had questions.
5. lokakuuta 2025
Vastaus yritykseltä Sofology - Manchester
What an amazing review, thank you so much for taking the time to write this 😊
Footstool Purchasep
We were really impressed with the personal service from JK - she went above and beyond, taking the time to understand our needs and helping us find the perfect product.
8. lokakuuta 2025
Vastaus yritykseltä Sofology - Manchester
What an amazing review, thank you so much for taking the time to write this 😊
Very helpful young man not too pushy…
Very helpful young man not too pushy ,his name was Will, he answered all our questions , we thought the delivery charge was expensive.
5. lokakuuta 2025
Vastaus yritykseltä Sofology - Manchester
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Efficient service and pleasant attitude…
Efficient service and pleasant attitude from staff member
1. lokakuuta 2025
Vastaus yritykseltä Sofology - Manchester
Good afternoon, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Vastaus yritykseltä Sofology - Manchester
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
We bought our couch through the…
We bought our couch through the Trafford park shop, Happy supported us to find our perfect couch. He was very helpful and was not pushy at all. He was very knowledgable with all the products and we would not hesitate to use Happy and Sofology in the future
30. syyskuuta 2025
Vastaus yritykseltä Sofology - Manchester
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great team in the store
Great team in the store. The two people I spoke with over two visits were amazing 🤩
27. syyskuuta 2025
Vastaus yritykseltä Sofology - Manchester
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Happy and Justine were brilliant
Fabulous. Happy Singh and Justine were excellent. Fabulous service and great process.
Couldn’t recommend enough.
27. syyskuuta 2025
Vastaus yritykseltä Sofology - Manchester
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Vastaus yritykseltä Sofology - Manchester
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
We found Happy extremely helpful
We found Happy extremely helpful, very knowledgeable and able to guide us through the process. You don’t replace lounge furniture very often and your decision has to be right and with Happy’s help I feel we did just that. Thanks again
23. syyskuuta 2025
Vastaus yritykseltä Sofology - Manchester
Thank you for sharing your experience :-)
the staff member was excellent really…
the staff member was excellent really friendly and knowledgeable
21. syyskuuta 2025
Vastaus yritykseltä Sofology - Manchester
Thank you for your wonderful review! We're thrilled to hear you had a positive experience with our staff at Sofology Manchester. Your feedback is appreciated, and we always strive to provide the best service. If you need anything else, please reach out. We look forward to welcoming you back!
Will was very helpful in finding the…
Will was very helpful in finding the correct sofa for me - both on my first visit when i was initially looking and also when i came back to purchase. It was easy to order and he went through everything with me making it all clear and transparent.
20. syyskuuta 2025
Vastaus yritykseltä Sofology - Manchester
Thank you for choosing Sofology :-)
Vastaus yritykseltä Sofology - Manchester
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
The store layout was very good and…
The store layout was very good and Ikram was able to sort out enquiry. We are now looking forward to receiving our furniture.
16. syyskuuta 2025
Vastaus yritykseltä Sofology - Manchester
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Will and the lady I spoke to Saturday
Will and the lady I spoke to Saturday, Christine I think, before returning Sunday were excellent ambassadors for the company, polite, informative with a no pressure approach.
Very happy with my purchase and feel confident that their help will continue if needed.
14. syyskuuta 2025
Vastaus yritykseltä Sofology - Manchester
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Clear, helpful and friendly assistance
Clear, helpful and friendly assistance. Made the buying for my elderly parents a pleasure.
14. syyskuuta 2025
Vastaus yritykseltä Sofology - Manchester
Hi there, great to hear you found our staff to be friendly during your visit to Sofology. Thanks for taking the time to leave a review.
We liked that the lady introduced…
We liked that the lady introduced herself and offered her assistance but then left us to look around without interference, she was on hand when we had a question and had all the information to hand.
She was very pleasant and our purchase was made seamlessly
10. syyskuuta 2025
Vastaus yritykseltä Sofology - Manchester
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Very helpful
13. syyskuuta 2025
Vastaus yritykseltä Sofology - Manchester
Hi there, thank you for taking the time to leave a 5-star review!😊
Excellent experience!
We came in today and was a bit sad that the sofa we wanted had been discontinued. The sofology assistant Ikram helped us find a new sofa which was very similar to the one we liked originally. He was very professional, friendly and walked us through the whole process. I’ve been stressed for ages about getting a sofa and it felt so easy and pressure free once we were there. Thanks again Ikram!
8. syyskuuta 2025
Vastaus yritykseltä Sofology - Manchester
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
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