Sofology - Manchester Arvostelua 2 164

TrustScore 5/5 tähteä

4,8

White City Retail Park, M16 0RP Manchester, GB


Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Purchased my first ever sofa for my first home, Happy made it the easiest experience! He was beyond helpful and attentive without being pushy or over the top, he was knowledgable and also very good at... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

A great experience with top level customer care both from the sales exec Will who spent so much time with us helping with colours and understanding exactly what we wanted. Wasn't pushy what so ever ju... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

The staff were friendly but not pushy and that is what we like , to be left alone to browse but have someone there if we ask . All in all we bought a sofa after lots of trying the style we wanted from... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Very helpful staff and excellent choice of sofas, being able to walk around to find a sofa I like and then get assistance,and not being approached as soon as I walk in the door.

Yritys on vastannut


Yrityksen tiedot

  1. Sohvat
  2. Huonekalutarvikkeet
  3. Huonekaluliike
  4. Kodintarvikeliike
  5. Olohuonekalusteiden myynti
  6. Verhoiluliike

Yrityksen kirjoittama

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Yhteystiedot

  • White City Retail Park, M16 0RP, Manchester, Yhdistynyt kuningaskunta

4,8

Erinomainen

TrustScore 5/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

We were served today by Will at the…

We were served today by Will at the White City retail store.

Well…..What a credit of a gentleman Will is to your company! We left as happy owners of a new sofa but also walked away feeling like we had a great experience in store. Will asked us questions to what we wanted, he gave us advice & was so professional throughout our purchase, also very discreet when processing our order/finance options. Thank you so much to Will & we cannot wait to receive our new sofa 🥰

7. maaliskuuta 2026
Sofology - Manchester-logo

Vastaus yritykseltä Sofology - Manchester

Thank you for taking the time to write this amazing review Estelle, we look forward to delivering :-)

Saanut 5/5 tähteä

We went into the White City store

We went into the White City store. Will was really friendly and helpful. Left us to browse and didn’t pester us but was always near by to help us as and when we needed it.

7. maaliskuuta 2026
Sofology - Manchester-logo

Vastaus yritykseltä Sofology - Manchester

Thank you for choosing Sofology!

Saanut 5/5 tähteä

I recently bought a sofa from sofology…

I recently bought a sofa from sofology and had a great experience. The staff member who helped me,called happy
Happy and was extremely helpful from start to finish. He took the time to explain every detail and helped me look around the store to find the best sofa for my needs.
Happy clearly explained the materials, the options available, and the five-year guarantee, making everything very easy to understand. He was patient, knowledgeable, and kept checking that I was happy with everything before finalising the purchase.
His advice and information were really useful, and he made the whole process smooth and stress-free. I think he’s a great asset to the store. Thank you again for the excellent service!

4. maaliskuuta 2026
Sofology - Manchester-logo

Vastaus yritykseltä Sofology - Manchester

Thank you for this amazing review Miss Mohammed

Saanut 5/5 tähteä

Very helpful and patient with making…

Very helpful and patient with making our purchase

23. helmikuuta 2026
Sofology - Manchester-logo

Vastaus yritykseltä Sofology - Manchester

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Saanut 5/5 tähteä

Justice was very polite and very…

Justine was very polite and very helpful.

19. helmikuuta 2026
Sofology - Manchester-logo

Vastaus yritykseltä Sofology - Manchester

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Saanut 5/5 tähteä

Mr Happy was great !!

Mr Happy
The sales rep. was very professional. Its due to his genuine advise that we decided to buy a sofa from sofology.

18. helmikuuta 2026
Sofology - Manchester-logo

Vastaus yritykseltä Sofology - Manchester

Thank you for awarding us 5 stars Pradeep!

Saanut 5/5 tähteä

Great service , lovely lady

Called into the Manchester branch needed advice and help , Leanne did both great service and a lovely helpful lady , order placed

Thank you

17. helmikuuta 2026
Sofology - Manchester-logo

Vastaus yritykseltä Sofology - Manchester

Thank you for awarding us 5 stars :-)

Saanut 4/5 tähteä

Amazing sofa

Amazing sofa, so comfy and looks amazing
One star knocked off as their payment plan process was such a hassle that I ended up just paying up front instead

18. huhtikuuta 2025
Sofology - Manchester-logo

Vastaus yritykseltä Sofology - Manchester

Hi there, thank you so much for your lovely feedback. We're really sorry to hear the finance application felt difficult to go through. That definitely isn’t the experience we want anyone to have, and we appreciate you flagging it. We’re always reviewing the process with our partners to make it as straightforward as possible, so your feedback genuinely helps us improve. Thanks again!

Saanut 5/5 tähteä

We had an absolutely fantastic…

We had an absolutely fantastic experience at Sofology, all thanks to Leanne. From the moment we walked in, she was welcoming, friendly, and genuinely interested in helping us find the perfect sofa.
Leanne took the time to understand exactly what we were looking for, talked us through all the options, fabrics and explained everything clearly so we felt confident in our choice. Her knowledge was brilliant, and nothing was too much trouble, even when we changed our minds a couple of times!
Leanne made the whole process easy, relaxed, and enjoyable. Leanne is a credit to the company, and we couldn’t be happier with the service we received. Thank you.

11. helmikuuta 2026
Sofology - Manchester-logo

Vastaus yritykseltä Sofology - Manchester

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Leanne. Thank you for taking the time to leave a review 😊

Saanut 5/5 tähteä

Excellent advice and service

Excellent advice and service. Leanne at Manchester branch was so helpful. We changed our minds on the material within 48 hours of placing the order and changing it was not a problem. Leanne fully explained everything to us and was professional and friendly.

28. tammikuuta 2026
Sofology - Manchester-logo

Vastaus yritykseltä Sofology - Manchester

Thank you so much for taking the time to share your experience and for leaving such a positive review about the excellent customer service you received during your visit to Sofology. We are thrilled to hear that our team was able to provide you with the level of service you deserve, and your feedback means a lot to us. Knowing that you had a great experience encourages us to continue delivering the best possible service to all our customers. If you have any further comments or need assistance in the future, please don’t hesitate to reach out. Your support is greatly appreciated! 😊

Saanut 5/5 tähteä

Great customer experience

Great customer experience

4. helmikuuta 2026
Sofology - Manchester-logo

Vastaus yritykseltä Sofology - Manchester

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Saanut 5/5 tähteä

Excellent Customer Service

I bought my sofa from the sofology in Stockport. The staff were all amazingly friendly, helpful and knowledgeable. I had a pretty specific idea of what I wanted but also had small door frame to get sofa through. Sarah member of staff spent time measuring and helping me.

31. tammikuuta 2026
Sofology - Manchester-logo

Vastaus yritykseltä Sofology - Manchester

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Saanut 5/5 tähteä

It was great experience.

It was great experience.
Very happy with service provided by Happy Singh.
He is a great guy.

31. tammikuuta 2026
Sofology - Manchester-logo

Vastaus yritykseltä Sofology - Manchester

Thank you for sharing your experience!

Saanut 5/5 tähteä

Sofology Manchester review

We met qassim, he guided us very well and aided us. Ikram helped us put our order through he was very thorough. Overall a very positive experience!!!

31. tammikuuta 2026
Sofology - Manchester-logo

Vastaus yritykseltä Sofology - Manchester

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by both Qassim and Ikram. Have a great day 😊

Saanut 5/5 tähteä

Great Customer Service

I called in to have a look around and was helped by Happy. What a lovely guy. I went back the following evening and ordered a sofa. The other staff were lovely too, not pushy, just nice and very helpful.

28. tammikuuta 2026
Sofology - Manchester-logo

Vastaus yritykseltä Sofology - Manchester

Thank you for awarding us 5 stars

Saanut 5/5 tähteä

The young man who finalised the…

The young man who finalised the purchase was very charming and helpful. He had the perfect balance of a lovely informal, friendly approach as well as being very professional and informed. He really helped us feel we had space and time to decide and support when we needed it. He went the extra mile too.

All staff were really informed, friendly and helpful.

25. tammikuuta 2026
Sofology - Manchester-logo

Vastaus yritykseltä Sofology - Manchester

Thank you for sharing Ms Khan!

Saanut 5/5 tähteä

First of all all the staff are friendly…

First of all all the staff are friendly and helpful.
Ikram went above and beyond to make us feel welcomed and bent over backwards to solve the problem
we had.
I will recommend Sofology to anyone

23. tammikuuta 2026
Sofology - Manchester-logo

Vastaus yritykseltä Sofology - Manchester

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Saanut 5/5 tähteä

Salesman was very helpful and talked me…

Salesman was very helpful and talked me through the whole process explaining everything to me.

24. tammikuuta 2026
Sofology - Manchester-logo

Vastaus yritykseltä Sofology - Manchester

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

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