Sofology - Leeds Arvostelua 3 632

TrustScore 5/5 tähteä

4,9

Junction 27 Retail Park, Gelderd Road, WF17 9AD Leeds, GB


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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

My wife and I visited Sofology recently. Haleema helped us, she was brilliant she helped us chose our latest sofa set. Haleema had a vast amount of product knowledge and understood our needs. Sofology... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Great experience. A mistake was made with our order which was quickly rectified when I phoned the store. Everything was explained clearly during the ordering process.

Yritys on vastannut

Saanut 5/5 tähteä

Didn't really want to go into sociology as not heard good comments. But it was a very good experience. Saj helped my mum whose was in a wheelchair showed her what she had asked for. Helped her into... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

No pushy sales patter and allowed to browse round the showroom in peace but staff always on hand to help when required


Yrityksen tiedot

  1. Sohvat
  2. Huonekalutarvikkeet
  3. Huonekaluliike
  4. Kodintarvikeliike
  5. Olohuonekalusteiden myynti
  6. Verhoiluliike

Yrityksen kirjoittama

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Yhteystiedot

  • Junction 27 Retail Park, Gelderd Road, WF17 9AD, Leeds, Yhdistynyt kuningaskunta

4,9

Erinomainen

TrustScore 5/5 tähteä

4 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Poor customer service…

I paid nearly 6k for a beautiful corner sofa but 1st delivery only had half the sofa on the van. 2nd delivery full sofa but scraped and damaged so returned. Still waiting to be contacted by them to resolve rthe issue and get a new sofa. No compensation or temp sofa whilst waiting doe their incompetence to be sorted out.

20. tammikuuta 2026
Oma-aloitteinen arvostelu
Sofology - Leeds-logo

Vastaus yritykseltä Sofology - Leeds

Thank you for sharing your review. We're sorry to hear about your experience and would love the opportunity to look into this further for you. Please feel free to email us at social.media.complaints@sofology.co.uk with your review and account details, and our team will be happy to assist.

Saanut 5/5 tähteä

A lovely girl helped us and wasn’t…

A lovely girl helped us and wasn’t pushy which I hate.

3. helmikuuta 2026
Sofology - Leeds-logo

Vastaus yritykseltä Sofology - Leeds

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Saanut 5/5 tähteä

Great customer service

After months of deliberation, I returned to the store with the aim of purchasing new sofas I had previously seen.

We were warmly greeted, and the sofologist, Mirvin, asked and answered my many questions to assist in our decision making. We appreciated that he was not there to give a hard sell but genuinely wanted to help us make the right decision. He was knowledgeable about the product, delivery lead times and process, the aftercare of the sofas and was very patient! This led to me making a purchase, not of the ones originally seen, but the time and information we received enabled us to try alternatives and I'm so pleased I did. Absolutely recommend a visit friendly, professional customer service. Thank you.

2. helmikuuta 2026
Sofology - Leeds-logo

Vastaus yritykseltä Sofology - Leeds

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Saanut 5/5 tähteä

Amazing service

Our sales rep Hugo was absolutely brilliant. He didn't follow us around or loiter like some can and we never felt uncomfortable with him. He was so knowledgeable and helpful. Unfortunately when we went back he wasn't available to go through the full sale but Jelina was equally helpful and really reassuring.

1. helmikuuta 2026
Sofology - Leeds-logo

Vastaus yritykseltä Sofology - Leeds

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Saanut 5/5 tähteä

Very helpful

Very helpful, thank you Ade for helping

1. helmikuuta 2026
Sofology - Leeds-logo

Vastaus yritykseltä Sofology - Leeds

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Saanut 5/5 tähteä

Good service

1. helmikuuta 2026
Sofology - Leeds-logo

Vastaus yritykseltä Sofology - Leeds

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Saanut 5/5 tähteä

Friendly staff

Friendly staff, very helpful.
Have purchased from here before.

31. tammikuuta 2026
Sofology - Leeds-logo

Vastaus yritykseltä Sofology - Leeds

Thank you for awarding us 5 stars!

Saanut 5/5 tähteä

You get good service

The gentleman called Mirvin served me told me everything about the chair I was purchasing I found him polite and very helpful young man

28. tammikuuta 2026
Sofology - Leeds-logo

Vastaus yritykseltä Sofology - Leeds

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Saanut 5/5 tähteä

Great service from Joe at Birstall Sofology

Great service from Joe at Sofology at Birstall. No pushy sales pitch just good honest advice from someone who clearly knew what he was talking about. He understood exactly what we were looking for and pointed us in the right direction which resulted in us buying our new furniture.
Thank you Joe! Highly recommended.

25. tammikuuta 2026
Sofology - Leeds-logo

Vastaus yritykseltä Sofology - Leeds

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Saanut 5/5 tähteä

Polite

Polite, patient, professional made it a easy process

25. tammikuuta 2026
Sofology - Leeds-logo

Vastaus yritykseltä Sofology - Leeds

Thank you Connor!

Saanut 5/5 tähteä

Sofology Leeds

Great customer relations, no in your face pushy sales people.
Really helpful,and knowledgeable about all the products had the patience of a saint.
Would highly recommend Sofology to friends and family great experience , Phil was great to talk too and sealed the sale.

26. tammikuuta 2026
Sofology - Leeds-logo

Vastaus yritykseltä Sofology - Leeds

Thank you so much for your recommendation Darran :-)

Saanut 5/5 tähteä

Really friendly and helpful

Ade and his colleague were so helpful, very approachable and friendly and not at all pushy. They spent a lot of time trying to get our purchase right for us.

24. tammikuuta 2026
Sofology - Leeds-logo

Vastaus yritykseltä Sofology - Leeds

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Saanut 5/5 tähteä

Very good service

Nice staff. Helped us to get the right sofa we wanted

25. tammikuuta 2026
Sofology - Leeds-logo

Vastaus yritykseltä Sofology - Leeds

Thank you for your feedback and 5-star rating. We're glad you had a great experience and appreciate you leaving a 5 star review.

Saanut 5/5 tähteä

The experience was very positive

The experience was very positive. Scott spoke us through everything we needed to know about the sofa and answered any questions we had, He was Extremely polite and friendly

24. tammikuuta 2026
Sofology - Leeds-logo

Vastaus yritykseltä Sofology - Leeds

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Saanut 5/5 tähteä

Brilliant

Brilliant - Mervin was great, made me feel comfortable and happy.

Mervin was so good he convinced me to buy two sofas.
Cannot stop singing Mervins praises. He was well informed, professional, understanding and has a smile that lights up the room. I am definitely buying my next sofa from Mervin. Thank you Mervin!!!!!
Mervin passed me onto a friendly gentlemen called Ade who completed the sale and explained warranty.

24. tammikuuta 2026
Sofology - Leeds-logo

Vastaus yritykseltä Sofology - Leeds

Hi there, thank you for your review. Another great review for Mervin, we will make sure to pass this on! Have a nice day.

Saanut 5/5 tähteä

The staff were very helpful very…

The staff were very helpful very pleased with everything

20. tammikuuta 2026
Sofology - Leeds-logo

Vastaus yritykseltä Sofology - Leeds

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Saanut 5/5 tähteä

Beautiful furniture

Beautiful furniture, ample parking, staff member Scott very helpful and polite, plenty choices and staff are happy for you to browse with no pressure sales tactics , keep up the good work just hope my order arrives as arranged

20. tammikuuta 2026
Sofology - Leeds-logo

Vastaus yritykseltä Sofology - Leeds

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Saanut 5/5 tähteä

Martin was great and patient as he …

Martin was great and patient as he showed us lots of different sofas before my son and I chose one .He explained everything to me and all the different options we could have. He made me feel at ease and answered all my questions and my boys got on with him especially as he supported Man Utd 😂

19. tammikuuta 2026
Sofology - Leeds-logo

Vastaus yritykseltä Sofology - Leeds

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Saanut 5/5 tähteä

Helpful and informative

Mervin was extremely helpful and friendly when we came in to buy a new sofa. Very happy with our purchase.

21. tammikuuta 2026
Sofology - Leeds-logo

Vastaus yritykseltä Sofology - Leeds

Hi there, thank you for your review. Another great review for Mervin, we will make sure to pass this on! Have a nice day.

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