Paul was extremely thorough in covering the sales experience from start to finish, and I felt that no detail was left out! He was happy to answer any question I had and Sofology had an amazing range o... Näytä lisää
Yritys on vastannut
James Bennett Avenue 4, IP3 9SP Ipswich, England, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Paul was extremely thorough in covering the sales experience from start to finish, and I felt that no detail was left out! He was happy to answer any question I had and Sofology had an amazing range o... Näytä lisää
Yritys on vastannut
We had a young lady helping us and she was very helpful and informative. She said she was from Lithuania, her customer care was excellent credit to her .
Yritys on vastannut
No pushy sales persons only very helpful ones. We dealt with a very friendly young lady named Nikola in the Ipswich branch. She helped us to obtain all the information we required about sizes, differ... Näytä lisää
Yritys on vastannut
On entering store salesman Matt introduced himself and directed us to the sofas we were interested in . He left us alone and stated if we needed any help please call. After we agreed on 3 piece suite... Näytä lisää
Yritys on vastannut
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
James Bennett Avenue 4, IP3 9SP, Ipswich, England, Yhdistynyt kuningaskunta
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Nice to visit on a Sunday at 10am!
Felt relaxed and enjoyed looking at sofas at my leisure.
Staff helpful and friendly.

Vastaus yritykseltä Sofology - Ipswich
Great product and very helpful and informative staff, thank you Nikola!

Vastaus yritykseltä Sofology - Ipswich
No pushy sales persons only very helpful ones.
We dealt with a very friendly young lady named Nikola in the Ipswich branch. She helped us to obtain all the information we required about sizes, different options for materials, and answered any questions we had. Got to wait 15 weeks for our sofas, however we think quality is worth the wait.

Vastaus yritykseltä Sofology - Ipswich
Excellent knowledge and advice from the whole team, especially Peter, who gave us the space and time to make our choice, they even lent us the material swatches so we could check the colour at home.

Vastaus yritykseltä Sofology - Ipswich
Really friendly and professional team that made you feel welcome as soon as you walked into the Ipswich store. Great choice of sofas and really easy to place an order. Agne personally looked after us and was very knowledgeable.

Vastaus yritykseltä Sofology - Ipswich
I was very impressed with the showroom and the help I received there. Made the order via telephone and that person was really helpful and friendly

Vastaus yritykseltä Sofology - Ipswich
Helpful staff...not pushy but always handy to help. Very friendly and relaxed.

Vastaus yritykseltä Sofology - Ipswich

Vastaus yritykseltä Sofology - Ipswich
Paul was incredibly helpful, went through all of the options and made sure that we ended up with precisely what we wanted.

Vastaus yritykseltä Sofology - Ipswich
Not visited the store before, staff were friendly and helpful and not pushy.
They left us to look round, but were on hand if we had any questions.
We went home to measure up and returned later and the ordering process was easy and the staff were knowledgeable and helpful.

Vastaus yritykseltä Sofology - Ipswich
Gabi was very attentive and showed us exactly what we were looking for. She didn’t pressure us and sent us the dimensions of the sofa bed via email. Excellent service!

Vastaus yritykseltä Sofology - Ipswich
Peter was excellent - kept making sure we were making the right choice for us - explained everything really clearly - so happy with our choice!

Vastaus yritykseltä Sofology - Ipswich

Vastaus yritykseltä Sofology - Ipswich
We were made to feel very welcome when we entered Sofology, without feeling harassed. We first met Nikola a few weeks back, and she was polite and friendly and showed us the features of several sofas. This week we met Agne who was equally as polite and friendly and helped us through ordering the sofa we wanted.

Vastaus yritykseltä Sofology - Ipswich
All the staff were super helpful and friendly without being pushy. Very knowledgeable and exclaimed the benefits of buying with sofology and all the added extra that's included that is extra elsewhere. Budgets for everyone too.

Vastaus yritykseltä Sofology - Ipswich
Friendly, helpful and knowledgeable staff, without the overkill of sales talk and pushing. They listened to your requirements and questions.

Vastaus yritykseltä Sofology - Ipswich

Vastaus yritykseltä Sofology - Ipswich
I am writing this review to bring to light the absolute worst experience of a business in my entire life. My wife and daughter have had to persevere in the pursuit to simply purchase a 3 piece sofa suite to provide comfort for me in my terminal illness palliative care. We paid up front in September for a sofa that was listed as in stock and available within two weeks and here we are in January with a further 10 week wait to try and simply receive a fully functioning working sofa. It has been excuse after excuse with the left hand not knowing what the right hand is doing. We have paid 3k for this and after a battle been offered £100 for our inconvenience. Where has customer service gone, they have no idea and blame it on the new owners DFS. If I could give a negative status I would. I do not recommend this store in Ipswich nor do I rate the professionalism of the staff at all levels. Im just so sick and tired of the poor mixed up performance.

Vastaus yritykseltä Sofology - Ipswich
Went to visit the Ipswich store they had a great range of sofas in particular sofa beds which we were looking for. We were greeted and given time to have a look around then Peter came over and gave us detailed information on the few sofas that we were interested in. He explained how they work and gave us time to try them all multiple times we did not feel rushed at all and in the end we brought a sofa.

Vastaus yritykseltä Sofology - Ipswich
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