Sofology - Glasgow Arvostelua 

3 134
•
TrustScore 5/5 tähteä

4,9

London Road, G32 8XL Glasgow, GB

•

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

We were met by Michael who asked which soda we wanted, the 2 we chose weren’t in store, there was one that was a combination of both sofas, after trying it out, we decided to go for it. Michael took u... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Friendly and helpful staff. Welcoming atmosphere and explained the buying and up keep of our new sofa perfectly! Didn't feel pushed to buy and we were made aware of all costs and delivery timescales... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I had a great experience last week in your showroom. You have a lot of beautiful products and I loved getting to view and sample them all. When it came to making my pick I was helped by an assistant c... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Michael F was a true gent and extremely helpful on deciding a new sofa for my new flat. His knowledge and understanding was second to none and I didn't feel pressured into any decision , whilst wei... Näytä lisää

Yritys on vastannut


Yrityksen tiedot

  1. Sohvat
  2. ja myös
  3. Huonekaluliike
  4. Huonekalutarvikkeet
  5. Kodintarvikeliike
  6. Olohuonekalusteiden myynti
  7. Verhoiluliike

Yrityksen kirjoittama

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Yhteystiedot

  • London Road, G32 8XL, Glasgow, Yhdistynyt kuningaskunta

4,9

Erinomainen

TrustScore 5/5 tähteä

3 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,9

Kaikki arvostelut

(3 134)

16 191 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

We went into the store to see the…

We went into the store to see the sofa’s then ordered on line, Excellent staff in every department

16. syyskuuta 2026
Sofology - Glasgow-logo

Vastaus yritykseltä Sofology - Glasgow

Thanks for this fabulous review. We appreciate you sharing it with others!

Saanut 5/5 tähteä

We were met by Michael who asked which…

We were met by Michael who asked which soda we wanted, the 2 we chose weren’t in store, there was one that was a combination of both sofas, after trying it out, we decided to go for it. Michael took us through everything and made our visit worthwhile. Would recommend Sofology to family & friends.

12. syyskuuta 2026
Sofology - Glasgow-logo

Vastaus yritykseltä Sofology - Glasgow

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Michael. Have a great day 😊

Saanut 5/5 tähteä

Rowen Corner/Chez

Michael F was a true gent and extremely helpful on deciding a new sofa for my new flat.
His knowledge and understanding was second to none and I didn't feel pressured into any decision , whilst weighing up options and seeking advice. Due to being a new home buyer, the finance options were really helpful also and manageable.
The overall customer service and customer care from Michael and the team at Sofology from start to finish was outstanding.

4. syyskuuta 2026
Sofology - Glasgow-logo

Vastaus yritykseltä Sofology - Glasgow

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Saanut 5/5 tähteä

Friendly and helpful staff

Friendly and helpful staff. Welcoming atmosphere and explained the buying and up keep of our new sofa perfectly! Didn't feel pushed to buy and we were made aware of all costs and delivery timescales upfront. Would definitely recommend!

6. syyskuuta 2026
Sofology - Glasgow-logo

Vastaus yritykseltä Sofology - Glasgow

Thank you for awardng us 5 stars Hayley

Saanut 5/5 tähteä

I had a great experience last week in…

I had a great experience last week in your showroom. You have a lot of beautiful products and I loved getting to view and sample them all. When it came to making my pick I was helped by an assistant called Kimberly. She was lovely, very kind and patient and she honestly couldn’t do enough to help me with product sizes information and ensuring I was happy with my choice. I would definitely recommend your store and products to my friends and family and really excited about my upcoming delivery. Thank you Sofology and especially to Kimberly for all her help and patience with me that day.

3. syyskuuta 2026
Sofology - Glasgow-logo

Vastaus yritykseltä Sofology - Glasgow

Hi there, thank you for your review. Another great review for Kimberly; we will make sure to pass this on! Have a nice day.

Saanut 5/5 tähteä

Weren’t hassled in the shop

Weren’t hassled in the shop. Got time to wander round store

27. elokuuta 2026
Sofology - Glasgow-logo

Vastaus yritykseltä Sofology - Glasgow

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Saanut 5/5 tähteä

Gordon explained about all the diffrent…

Gordon explained about all the diffrent styles and addons that were avalible,He very helpful and patient while we decided what was best for us

30. elokuuta 2026
Sofology - Glasgow-logo

Vastaus yritykseltä Sofology - Glasgow

Hi there, thank you for your review. Another great review for Gordon, we will make sure to pass this on! Have a nice day.

Saanut 5/5 tähteä

The sales associate gave me all the…

The sales associate gave me all the information and explained all I need to know

24. elokuuta 2026
Sofology - Glasgow-logo

Vastaus yritykseltä Sofology - Glasgow

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Saanut 1/5 tähteä

Damaged Property

I bought 2 new sofas. The 2 employees who delivered them damaged my property during installation. They took photos and did a report of the damage and said someone would be in touch. I had to chase Sofology up because no one did get in touch. Nearly 10 weeks later issue has not been resolved because the 2 employees are now denying any knowledge of causing the damage or taking photos or carrying out damage report. Sofology have received my money in full, no one is interested in repairing the damage they have caused. Did offer a paltry goodwill payment, but what they offered would never cover the costs of any repairs let alone replacement of my property which cost me over £1000.

5. heinäkuuta 2026
Oma-aloitteinen arvostelu
Sofology - Glasgow-logo

Vastaus yritykseltä Sofology - Glasgow

Hi Kevin, thanks for your review and we're sorry to hear this. We can see you are in contact with our Regulatory Complaints Team who are investigating this and will be in touch as requested after 12pm.

Saanut 5/5 tähteä

Customer sales person was very…

Customer sales person was very knowledgeable on all aspects of the trade he is in and anything we asked or needed to know he had an answer .cant rem his name but sure you will know who sold us on the goods .

16. elokuuta 2026
Sofology - Glasgow-logo

Vastaus yritykseltä Sofology - Glasgow

Thank you for this great review :-)

Saanut 5/5 tähteä

Excellent customer service

Michael in the Glasgow store was exceptionally helpful, honest, genuine sales support and advice.

9. elokuuta 2026
Sofology - Glasgow-logo

Vastaus yritykseltä Sofology - Glasgow

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Michael. Have a great day 😊

Saanut 5/5 tähteä

My Italian Sofa

I had a very good experience, me and my wife love sofology sofas. This is our third , we are down sizing and wanted a nice sofa for our apartment . The sales man Matt was amazing his knowledge of the products was great . We ended up buying an Italian leather sofa , small manufacturer and the sales man took us through the full story from start to finish.

17. elokuuta 2026
Sofology - Glasgow-logo

Vastaus yritykseltä Sofology - Glasgow

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Saanut 5/5 tähteä

Very helpful from start to finish

Very helpful from start to finish, not intrusive or pushy at all.
Leanne Campbell at the Glasgow branch was the assistant that helped us.

8. elokuuta 2026
Sofology - Glasgow-logo

Vastaus yritykseltä Sofology - Glasgow

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Saanut 2/5 tähteä

I signed up for my new sofa and the…

I signed up for my new sofa and the sales representative read out what we had agreed to buy before completing the purchase. We decided to add on additional options which we know was going to increase the price. However when I got home I looked over the contract and realised I was getting charged for a corner suite and 2 armchairs when I only ordered 1 armchair. I tried phoning the customer service but to no avail so I had to drive another hour round trip to rectify sofology’s error and when I asked for the floor protection products which were offered for me to purchase at the time of sale to be provided as a gesture of good will, this suggestion was immediately refused with no offer of any good will gesture what so ever. This has made me question my choice of using sofology to buy my new sofa from. It will also now taint my opinion of sofology for any future purchase and I would not recommend sofology to any friends or family.

1. elokuuta 2026
Sofology - Glasgow-logo

Vastaus yritykseltä Sofology - Glasgow

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.

Saanut 5/5 tähteä

Sales personnel (Emma) very welcoming

Sales personnel (Emma) very welcoming, knowledgeable and made the whole shopping and buying experience easy from start to finish between our two visits to the store

2. elokuuta 2026
Sofology - Glasgow-logo

Vastaus yritykseltä Sofology - Glasgow

Hi there, thank you for your review. Another great review for Emma; we will make sure to pass this on! Have a nice day.

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