Koli was amazing , explained and showed us the styles and colours . Left us to have our own conversation to discuss our room layout before coming back. Made us coffee . Even allowed us to take a... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaUnit FA, Gallagher Retail Park, GL51 9RR Cheltenham, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Toby was most helpful in really listening to my needs and suggested something I had never considered but worked perfectly in the space. Not overly pushy to get the sale, just being helpful and provid... Näytä lisää
Yritys on vastannut
It is a nice set out store, staff friendly but professional, very good choice, the staff were patient and not pushy.
Yritys on vastannut
The young brunette girl was great, knowledgeable and very patient and friendly, yet professional. She deserves a promotion or a pay raise at least! She knows her job well and obviously enjoys it too.... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Sohvat
- ja myös
- Huonekaluliike
- Huonekalutarvikkeet
- Kodintarvikeliike
- Olohuonekalusteiden myynti
- Verhoiluliike
Yrityksen kirjoittama
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Yhteystiedot
Unit FA, Gallagher Retail Park, GL51 9RR, Cheltenham, Yhdistynyt kuningaskunta
4,8
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Sofology - Cheltenham
Thank you for sharing your experience!
Lola was very helpful & knowledgeable…
Lola was very helpful & knowledgeable of the products, a good sales person without putting pressure on
1. marraskuuta 2025
Vastaus yritykseltä Sofology - Cheltenham
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Lola. Have a great day 😊
Helpful & informative
Helpful & informative. No pressure & no hard selling which was lovely and relaxing.
4. marraskuuta 2025
Vastaus yritykseltä Sofology - Cheltenham
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Very helpful and pleasant salesman
Very helpful and pleasant salesman.
Waiting to hear when delivery will be so can’t comment on that yet.
29. lokakuuta 2025
Vastaus yritykseltä Sofology - Cheltenham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Very attentive
Very attentive, knowledgeable staff. We were made welcome and comfortable
29. lokakuuta 2025
Vastaus yritykseltä Sofology - Cheltenham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Scott our sales representative was…
Scott our sales representative was brilliant from start to finish extremely helpful and very patient with my choices and lots of questions. The quality of the furniture and cost is excellent! Overall very good experience can’t wait for my new furniture thanks Scott from the Cheltenham store!
31. lokakuuta 2025
Vastaus yritykseltä Sofology - Cheltenham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Had a wonderful experience
Had a wonderful experience at sofology in Cheltenham!
Dawn and Liam were absolutely amazing in helping me make my decision!
Dawn was great at taking the time to explain all the different fillings that are in the sofas. She also gave me excellent professional advice as well as personal advice on which colour looked best!
Didn’t feel pressured into ordering anything, very relaxed environment!
Would definitely go back for whenever we may need a new sofa or chair!
31. lokakuuta 2025
Vastaus yritykseltä Sofology - Cheltenham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Great Shopping experience
Great store with lots of settees on display. Brilliant to be able to try them out for comfort. Toby was very helpful showing us our different options and explaining everything
22. lokakuuta 2025
Vastaus yritykseltä Sofology - Cheltenham
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Great customer care
Liam was knowledgeable and helpful. He helped me choose furniture that fitted the space available in my lounge and the most comfortable cushion option. He also made me a nice cup of tea and gave good aftercare advice for the seating purchased
27. lokakuuta 2025
Vastaus yritykseltä Sofology - Cheltenham
What an amazing review, thank you so much for taking the time to write this 😊
Straight-forward booking
The order process was straight-forward and opted to pay a deposit with balance-on-delivery. Staff were helpful, informative without being too pushy.
26. lokakuuta 2025
Vastaus yritykseltä Sofology - Cheltenham
What an amazing review, thank you so much for taking the time to write this 😊
Liam was extremely helpful and was…
Liam was extremely helpful and was informative and listened to our needs
26. lokakuuta 2025
Vastaus yritykseltä Sofology - Cheltenham
Hi there, thank you for taking the time to leave a 5-star review!😊
Pleasant Staff did not pressure us but…
Pleasant Staff did not pressure us but were there to answer any questions and supply sound advice and information during the ordering process.
23. lokakuuta 2025
Vastaus yritykseltä Sofology - Cheltenham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Vastaus yritykseltä Sofology - Cheltenham
Hi there, thank you for taking the time to leave a 5-star review!😊
Cheltenham Store friendly staff
Just ordered a sofa from the Cheltenham store with Liam and the process was quick and easy - even the finance agreement. Much credit to Lola who helped us choose the actual sofa over 2 separate visits. Not pushy at all, she knew the products, was patient as we dithered, and had a pleasant and easy nature. In fact we had a laugh!
21. lokakuuta 2025
Vastaus yritykseltä Sofology - Cheltenham
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a great experience at Sofology.
The service was outstanding
The service was outstanding, and Dawn was really patient and attentive while helping us choose our furniture, design, and fabric! The services were absolutely excellent, and I would definitely recommend them.
20. lokakuuta 2025
Vastaus yritykseltä Sofology - Cheltenham
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Vastaus yritykseltä Sofology - Cheltenham
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Scott was Very helpful and patient
Scott was Very helpful and patient, and a pleasure to purchase a sofa with his help
18. lokakuuta 2025
Vastaus yritykseltä Sofology - Cheltenham
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that the team were helpful. We truly appreciate your kind words and your 5-star rating. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Enjoy your new sofa!
Great customer service!
Visited Cheltenham branch and was attended too by Lola, nothing was too much trouble and made the experience very easy. Great to see real customer service is not dead! Well done Sofology!
18. lokakuuta 2025
Vastaus yritykseltä Sofology - Cheltenham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Lola was awesome very helpful able to…
Lola was awesome very helpful able to answer all our questions quickly and help us make a decision we are happy with
18. lokakuuta 2025
Vastaus yritykseltä Sofology - Cheltenham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Goodexperience,was left to have a good…
Good experience,was left to have a good look round sales person very helpful just waiting for order to come
11. lokakuuta 2025
Vastaus yritykseltä Sofology - Cheltenham
Thank you for sharing your experience Mr Ryder
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