Sofology - Bolton Arvostelua 2 819

A friendly informative discussion led to an easy decision.

The staff and Sofology Bolton, Laura and Harrison, were knowledgeable, friendly, efficient and helpful. They knew all about the sofas and gave us plenty of advice regarding a possible purchase. We were then given time to consider our options with no sense of pressure. Their relaxed and courteous manner, together with the exceptional deal, created the trust enabling us to go ahead with our purchase. They are both a credit to the organisation.

Ash at Bolton store was very helpful and explained everything in detail

John was very professional and knowledgeable about the sofas we were buying

We chose the most beautiful reclining sofa with matching 2 seater & chair at the Bolton Middlebrook Sofology store today, assisted by Ellie who was so friendly, helpful & made us feel so welcome with a cup of coffee too! All the staff were lovely & we felt comfortable finding the right sofa for us, without any pressure to buy, but once we’d made our choice, ordering was a very straight forward process. Thanks for making it an enjoyable experience!

Great service and advice by John at the Bolton middlebrook store. Very friendly and knowledgeable.

Excellent service and very professional, she answered all my questions and explained things very clearly.

Noshin was absolutely the best sales person I have come across she had helped us for hours at a time and we ended up buying a sofa for double what we was thinking because of how good her service was another sales person tried to intrude saying we are not on commission I will deal with you once she was away from us which we didnt like. But thank u again noshine

A really great experience and customer servie provided by Ellie (on Monday 2nd March) and then John (on 6th March). Really knowledgeable, helpful and informative. Thank you very much!

Thankyou for great service from Harrison and Hakim , no question was one too many . They were happy to wonder the shop to show each fabric colour displayed on a sofa. Appreciated the guidance without pressure. Thank-you

I stopped by the store about an hour before closing, and the two staff members were absolutely fantastic! They took the time to answer every single question I had and made sure we were completely happy and confident before making any purchases.

They were also incredibly kind and patient with my 14-month-old, which meant so much to us. It’s not often you come across service that thoughtful and genuine.

A huge thank you to Noshin and Harrison for going above and beyond — we truly appreciate your help 5 star

Ellie gave great customer service, she was friendly and polite and a pleasure to deal with. Would definitely recommend.

Ellie at your Bolton branch was really good. She did not make me feel pressured and took her time with me to make my choice. She also kept me updated with a small problem we had. An excellent member of staff

Ash was a great help with purchasing my new sofa bed. Thankyou very much

Ash was very helpful talked me through all the different options available for the sofa I bought

The sales reps Harrison and Ash were great, really knowledgeable, gave me loads of there time and most importantly were not just pushing me to try and make a sale. Even told me to go and look at all the other sofa shops on the retail park. I hung around for a chat and a brew/biscuits after I bought the sofa

Excellent service, large choice of different sofas and fabrics.

Really good service. Ellie and Harrison were really friendly and helpful .

Hash made it great! He was very informative about the sofa we were interested in without the usual pressure.
Had he not been so knowledgeable we may have walked away.