Sofology - Blackburn Arvostelua 2 335

TrustScore 5/5 tähteä

4,9

The Peel Centre, Whitebirk Industrial Estate, BB1 3HT Blackburn, GB


Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Damien was a fantastic help from start to finish. We entered the store with our two children and he was brilliant at keeping them engaged while helping us with our sofa selection and purchase. Everyth... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Our whole experience was great. We were warmly welcomed into store and then left to look round without any pressure. Our 2 year old was given a little children’s pack too which was a lovely touch. O... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I'd just been to another furniture store nearby who made me feel like an outsider who'd walked into their saloon. My experience with Seriya in the Blackburn store was quite the opposite. She was very... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We can’t thank Mike enough for his support in helping us choose and buy our sofa. We visited the store on several occasions to make sure we were completely certain with our choice, and every time we w... Näytä lisää

Yritys on vastannut


Yrityksen tiedot

  1. Sohvat
  2. Huonekalutarvikkeet
  3. Huonekaluliike
  4. Kodintarvikeliike
  5. Olohuonekalusteiden myynti
  6. Verhoiluliike

Yrityksen kirjoittama

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Yhteystiedot

  • The Peel Centre, Whitebirk Industrial Estate, BB1 3HT, Blackburn, Yhdistynyt kuningaskunta

4,9

Erinomainen

TrustScore 5/5 tähteä

2 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Problem solved

Because of a mix up with the finance arrangements, our order was cancelled. Obviously, this was annoying and frustrating. However, when we returned to the Blackburn store, they resolved the problem and reordered the sofa. They were very apologetic and although we now have to wait even longer, we were happy with the outcome.

12. helmikuuta 2026
Sofology - Blackburn-logo

Vastaus yritykseltä Sofology - Blackburn

Hi there, thank you for your patience and for taking the time to share this. We’re really sorry for the mix up with the finance agreement and the inconvenience caused by the cancellation - we completely understand how frustrating that must have been. It’s great to hear our Blackburn team were able to put things right and get your order placed again, and we’ll make sure your feedback is passed on to them. We appreciate you bearing with the extended wait, and we hope you’ll love your new sofa once it arrives. If you need anything at all in the meantime, just let us know and we’ll be happy to help.

Saanut 5/5 tähteä

Soraiya was amazing and extremely…

Soraiya was amazing and extremely friendly. Made the process so much easier.

8. helmikuuta 2026
Sofology - Blackburn-logo

Vastaus yritykseltä Sofology - Blackburn

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Saanut 5/5 tähteä

The staff went above and beyond …

The staff went above and beyond to assist us to find the sofa for us! They didn't follow us around the store or constantly check in so that we could look around at our leisure!
They were friendly and not pushy at all!

7. helmikuuta 2026
Sofology - Blackburn-logo

Vastaus yritykseltä Sofology - Blackburn

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Saanut 5/5 tähteä

Great help

Great help, service, advice and relaxed way of shopping.
Perfect and Damian was spot on with his friendly approach and no pressure on anything
Thanks
Ade and Karen.

8. helmikuuta 2026
Sofology - Blackburn-logo

Vastaus yritykseltä Sofology - Blackburn

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Saanut 5/5 tähteä

The lady was very helpful

The lady was very helpful, willing to hear me waffle and wasn’t in any rush for me to make my final decision on which colour I was choosing. Couldn’t have asked for better.

6. helmikuuta 2026
Sofology - Blackburn-logo

Vastaus yritykseltä Sofology - Blackburn

What an amazing review, thank you so much for taking the time to write this 😊

Saanut 5/5 tähteä

Recept furniture purchase

Nash was very informative and efficient. We were made very welcome yet treated with professionalism throughout. A pleasure to deal with.

5. helmikuuta 2026
Sofology - Blackburn-logo

Vastaus yritykseltä Sofology - Blackburn

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Saanut 5/5 tähteä

The gentleman that served me was very…

The gentleman that served me was very helpful and courteous. He gave me all the information I needed to make an informed decision. There was plenty to choose from too.

3. helmikuuta 2026
Sofology - Blackburn-logo

Vastaus yritykseltä Sofology - Blackburn

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Saanut 5/5 tähteä

Amazing

Helpful, Kind and extreamly polite gentleman helped us caĺed Damien, Couldnt of been more satisfied.

30. tammikuuta 2026
Sofology - Blackburn-logo

Vastaus yritykseltä Sofology - Blackburn

Thank you for awarding us 5 stars Chris!

Saanut 5/5 tähteä

Very knowledgeable and friendly staff

Very knowledgeable and friendly staff.

31. tammikuuta 2026
Sofology - Blackburn-logo

Vastaus yritykseltä Sofology - Blackburn

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Saanut 5/5 tähteä

It’s the second time I’ve been to have…

It’s the second time I’ve been to have a look and decide on a sofa . First time was asked if I needed any help just let them know and i looked round at length , not bothered or rushed , questions answered by a young man . This time same very friendly and when I was ready Damian helped me and was very knowledgeable and kind . That’s why I was able to decide what I wanted . Thanks again Damian so patient ,good job 👍

31. tammikuuta 2026
Sofology - Blackburn-logo

Vastaus yritykseltä Sofology - Blackburn

This is a great review Lisa, thank you for sharing!

Saanut 5/5 tähteä

Relaxed atmosphere

Lovely staff really helpful and went through all options. Relaxed and comfortable experience and wasn’t rushed. Various choices and a wide variety of options. I would recommend using sofology to anyone looking for a new stylish sofa.

30. tammikuuta 2026
Sofology - Blackburn-logo

Vastaus yritykseltä Sofology - Blackburn

Thank you for choosing Sofology!

Saanut 5/5 tähteä

Very Good Experiance

Damian was very helpful and informative without being too pushy.

24. tammikuuta 2026
Sofology - Blackburn-logo

Vastaus yritykseltä Sofology - Blackburn

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Damian. Have a great day 😊

Saanut 5/5 tähteä

A pleasure

Very nice man helped me
Nothing was to much trouble
Great service

26. tammikuuta 2026
Sofology - Blackburn-logo

Vastaus yritykseltä Sofology - Blackburn

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Saanut 1/5 tähteä

An absolutely appalling company!!!!

An absolutely appalling company!!!!! And that's putting it mildly. I was supposed to be receiving my new sofa just over a week ago now. We ordered it at the beginning of November last year. The delivery guys rang us up saying that they wouldn't be able to deliver our sofa because of a low bridge, we then gave a alternative route. The reply back was, well I'm sorry but we have run over our time slot for your drop off, we're not interested in an alternative route. They said that we would get a call the next day to sort out another delivery day/time. I rang them twice. We should of been getting our sofa this Wednesday, but it's been cancelled!!!! And they have given us a new date for delivery.. another week of waiting!!!! We got rid of our old sofa the day before like they say to do so, so now we haven't got anything but the floor to sit on. The deckchairs are back breaking and have been disposed of. This is absolutely beyond the joke!!!!!!! I have never ever experienced such an appalling experience in my life!!!!!!! If it isn't delivered this time, I will be wanting a refund of what we've paid!!! Good job i used PayPal payment.

26. tammikuuta 2026
Oma-aloitteinen arvostelu
Sofology - Blackburn-logo

Vastaus yritykseltä Sofology - Blackburn

Hi Trevor, we are so sorry to hear this. Please send an email to social.media.complaints@sofology.co.uk with your order number and the details of your complaint and we will contact the delivery company regarding this.

Saanut 5/5 tähteä

A good and helpful experience

I'd just been to another furniture store nearby who made me feel like an outsider who'd walked into their saloon. My experience with Seriya in the Blackburn store was quite the opposite. She was very welcoming and helpful without being pushy. She understood exactly what I wanted and showed me everything that met those requirements. She was pleasant and good humoured, the perfect employee.

26. tammikuuta 2026
Sofology - Blackburn-logo

Vastaus yritykseltä Sofology - Blackburn

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Saanut 5/5 tähteä

Great service

Great service from Sid

25. tammikuuta 2026
Sofology - Blackburn-logo

Vastaus yritykseltä Sofology - Blackburn

Thank you for taking the time to leave a 5-star review!😊

Saanut 5/5 tähteä

From start to finish Sid was really…

From start to finish Sid was really helpful as he knew we found choosing difficult. He made it much easier so thank you.

25. tammikuuta 2026
Sofology - Blackburn-logo

Vastaus yritykseltä Sofology - Blackburn

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Saanut 5/5 tähteä

Experience and Helpful

Very impressed...

Staff Member Nash was very helpful, not pushy,but confident
She went into every detail about the suit, delivery and the purchase,
It was a pleasurable experience for myself and my Family.
Nash is a very value member of Her team and Sofology.

Thank You all,

P.Hynes(miss)

25. tammikuuta 2026
Sofology - Blackburn-logo

Vastaus yritykseltä Sofology - Blackburn

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.

Lue lisää muunlaisista arvosteluista.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin