Damien was a fantastic help from start to finish. We entered the store with our two children and he was brilliant at keeping them engaged while helping us with our sofa selection and purchase. Everyth... Näytä lisää
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Sijainti
Vaihda sijaintiaThe Peel Centre, Whitebirk Industrial Estate, BB1 3HT Blackburn, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Our whole experience was great. We were warmly welcomed into store and then left to look round without any pressure. Our 2 year old was given a little children’s pack too which was a lovely touch. O... Näytä lisää
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I'd just been to another furniture store nearby who made me feel like an outsider who'd walked into their saloon. My experience with Seriya in the Blackburn store was quite the opposite. She was very... Näytä lisää
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We can’t thank Mike enough for his support in helping us choose and buy our sofa. We visited the store on several occasions to make sure we were completely certain with our choice, and every time we w... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Yhteystiedot
The Peel Centre, Whitebirk Industrial Estate, BB1 3HT, Blackburn, Yhdistynyt kuningaskunta
4,9
Erinomainen
2 t. arvostelua
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Bought my first sofa
So much selection on style, size and fabric. Really great help around the shop for all my questions which was very reassuring as this was my first time buying a sofa!
28. helmikuuta 2026
Vastaus yritykseltä Sofology - Blackburn
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Wonderful shopping experience
Wonderful shopping experience. Sales assistant let us know she was there when we were ready, stepped back and left us to peruse. No hard sales. No interruptions.
When we did have questions she answered clearly.
We looked at other sofa stores; all the same - poor sales people hovering over us, trying the hard sell.
Went back to Sofology to look again at the sofa we liked. Another sales assistant came over and we said we’d been talking to another young lady earlier. He went and fetched her and she concluded the sale, (he could have done this himself and claimed the ‘sale’ but he didn’t).
She was very sympathetic to my mother’s situation who had recently lost her husband.
Overall, a wonderful experience and very much appreciated.
We have not yet received the sofa (purchase only made today) but so far … experience brilliant.
27. helmikuuta 2026
Vastaus yritykseltä Sofology - Blackburn
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Review
Nashrin was really helpful and took time to talk us through various options etc.
21. helmikuuta 2026
Vastaus yritykseltä Sofology - Blackburn
Thank you for this great review Liz!
Very good store We were not followed around store and…
We were not followed around store and your sales people were very friendly. helpful and polite. The service I received was excellent
21. helmikuuta 2026
Vastaus yritykseltä Sofology - Blackburn
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Happy but no discounts offered
Very happy with service but no included leather cleaning kit, no offers when spending now over 4K which is disappointing.
22. helmikuuta 2026
Vastaus yritykseltä Sofology - Blackburn
Hi there, thank you for taking the time to share your feedback, and we’re really pleased to hear you were happy with the service you received. We understand your disappointment regarding the leather care kit and offers. To keep things clear and fair for everyone, we don’t provide individual discounts or tailored offers on purchases. Any promotions we run are available to all customers at the same time, so everyone has access to the same pricing and opportunities. Your comments are appreciated!
Brilliant Experience
Our experience at Sofology was brilliant. Damien was super helpful and helped us find our perfect sofa!
21. helmikuuta 2026
Vastaus yritykseltä Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Damien. Have a great day 😊
Great experience
Looking around for couches was a lovely experience, with lovely staff.
20. helmikuuta 2026
Vastaus yritykseltä Sofology - Blackburn
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Knowledgeable and pleasant sales…
Knowledgeable and pleasant sales assistant. Good choice of furniture.
19. helmikuuta 2026
Vastaus yritykseltä Sofology - Blackburn
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
The sales person was extremely helpful…
The sales person was extremely helpful and friendly. Very knowledgeable
14. helmikuuta 2026
Vastaus yritykseltä Sofology - Blackburn
Thank you for sharing your experience Victoria.
Damian was very friendly
Damian was very friendly , helpful and approachable . Helped us to select the perfect choices which suites best for us.
Thank you so much Damian.
18. helmikuuta 2026
Vastaus yritykseltä Sofology - Blackburn
Thank you for awarding us 5 stars Mrs Sibi :-)
Vastaus yritykseltä Sofology - Blackburn
Thank you for sharing your experience Laura
Nasreen was excellent
Nasreen was excellent. She helped us choose the best sofas for our needs and requirements. She is very friendly and great at recommending. Would highly recommend her.
5. helmikuuta 2026
Vastaus yritykseltä Sofology - Blackburn
Thank you for your recommendation Mr Salim!
Vastaus yritykseltä Sofology - Blackburn
Thank you for sharing Mr Holt
Under no pressure!
We were given time to wander around the store, advice on choosing the right sofa. Advice on financing. Great experience!
16. helmikuuta 2026
Vastaus yritykseltä Sofology - Blackburn
Thank you for awarding us 5 stars Hazel
Fabulous experience
What a wonderful experience we had today we were looked after by Soraya. Friendly and professional no pressure and she was so knowledgeable nothing was too much trouble. There was such a lovely friendly atmosphere.
16. helmikuuta 2026
Vastaus yritykseltä Sofology - Blackburn
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Sid was very nice and helpfull
16. helmikuuta 2026
Vastaus yritykseltä Sofology - Blackburn
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Sid. Have a great day 😊
Outstanding service very professional…
Outstanding service very professional and informative with no pressure.
15. helmikuuta 2026
Vastaus yritykseltä Sofology - Blackburn
What an amazing review, thank you so much for taking the time to write this 😊
Vastaus yritykseltä Sofology - Blackburn
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Very relaxed purchase
Very relaxed purchase. No pushy sales. Sat with Damien chatting about the different options and other services. Would highly recommend friends and family to visit the showroom.
14. helmikuuta 2026
Vastaus yritykseltä Sofology - Blackburn
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Excellent customer service
Excellent customer service. Staff was very helpful and polite
13. helmikuuta 2026
Vastaus yritykseltä Sofology - Blackburn
Thank you Akmal
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