Slice Arvostelua 2 336

Iam at the hotel great wolf in Fitchburg Massachusetts so I place a order using this terrible app , to this place 2,5 miles away I am with 2 kids after waiting for more than o e hour and half they said they arrived I went downstairs and nothing so I called them at the app said they already did and nothing I never got the order, the order never was made by the restaurant , stay away from tbese people o will
Post everything on my social media pages soon

Excellent experience, will use again.

Delivery time was exaggerated to begin with, but fine (45-60 min.). But when the order did not arrive, the Slice rep was bland and inconsiderate throughout my follow-up enquiries. There were no interim follow-ups concerning a delay. It was quite obvious that a $40 /12" pizza was of no concern; ZERO INTEREST. He wanted to 'get rid of me', which he has done. I assume your company is accustomed to this according to your reviews. I will never order pizza through SLICE app ever again. I'm just awaiting confirmation from my bank that the order has been cancelled, and i will remove the app. I am so disappointed and have let all of my friends no to avoid SLICE at all costs.

I ordered $60 worth of pizza using this app. When I reached the store I was told my ordered was picked up already. How could this be if I’m here to pick up my pizza? I was told someone picked up my order using my name and phone number. I doubt it as the front guy couldn’t even speak a lick of English I doubt he could read it. I called this business to complain as I ordered and paid for the pizza with them. There was no apology or no help. They stated they would investigate and get back to me within 24 hours. About 2 hours later I receive an email saying the investigation was completed and I could NOT be refunded because someone picked up my order. What investigation could have been completed in 2 hours ??? There was no id confirmation or text confirmation or anything. There are also cameras which the both the pizza place and slice life did not review. Horrible customer service from everyone especially Evelyn. I regret even using this place to order. Stay clear epically if you’re ordering pizza at Goodfellas Pizza LIC, NY.
UPDATE: after filing a complaint with the bbb and requesting a refund through my bank, Slice has refunded me my money. Upsetting I had to go through extreme measures when they should’ve did an actual investigation first. Nevertheless, they did rectify the situation.

Slice delivery is always late which means COLD food, usually missing items and unaccountable. I will never use their service again and will suggest to The Broiler inn Arlington that they make another delivery service there go to. Our food was 40 minutes late, one sub was wrong, we received a straw but no drink…..Oh, they did credit the $3.49 drink!!! LOL

Slice is a fantastic option if you’re after proper, handcrafted pizza. The range of local pizzerias is impressive and everything feels more personal compared to other delivery apps. Ordering is quick, delivery has been reliable, and it’s nice to support small businesses at the same time. Definitely recommend.

Driver drove around with my food for over 40 minutes before I got it and it was ice cold

If I could give a negative rating I would. I have used Slice twice now. Both times, at least an hour later than the time they said for delivery and the pizza was so cold we don’t eat it.

Slice says an order will be delivered by a certain time ..its all lies.

This app is a joke. Do not order from this site. Order over 25 minutes late. I called to cancel the order and they would not help one rep hung up and the next didn’t care.

Waited 2+ hours to get ice cold, bland food that was going to "arrive in 5 to 10 minutes", in reality 45+ minutes later. Customer support was useless and gave a vague apology and just left the chat. Don't bother, use a reliable app.

I’ve been using Slice for a while now and it’s honestly a great platform. It makes ordering from independent pizza shops really easy, and I love knowing my money is going straight to local businesses rather than big chains. The app is straightforward, orders are smooth, and the pizza quality has always been spot on.

I ordered a variety of pizza, pastas, salads and garlic breads from rays pizza. It was all delicious! My order was placed thru Slice, everything was perfect. I ordered ahead for pick up later which was very convenient!

So far, haven't had any problems. And I tend to look for them...lol. That being said, I haven't had to deal with customer service yet. Probably a good thing, I suppose. We shall see... For now... It's a 5 for the pizza places, alone. Once I inevitably have to deal with their customer service, I'll update this rating. So far, would recommend.... So far.

I decided to use Slice instead of just calling my local pizzeria. The UI told me the pizza was ready. When I went to pick it up, they hadn't received the order yet. They told me not to bother with Slice, which charges a fee, and to just call the pizzeria directly. Annoying, especially since I'm sick and it's very cold out.

Ordering online was user friendly. Excellent communication from staff regarding order. Fast delivery. The pizza was fabulous and the price was great. We got the veggie pizza and the flavors were outstanding. This is where we will now get our pizza.

Fresh, hot food, always on time, I like that the restaurants I use have their own delivery service (not door dash or uber). Very pleasant delivery people

Using the slice app is great The customer service I received was great also I was able to get a refund from slice after my order from slice garden was completely wrong and to be honest the worst pizza I have gotten from Slice Garden. We have been a customer since they were Salamones in University Place and the pizza I received was nothing like the Salamones recipe. When Slice garden first opened it was the same now they are using cheap ingredients the cheese is tasteless the sauce was non existent and definitely not the same quality toppings. I will make the drive to the Stadium District Salamones in the future. I hate to see this local business fail but I can no longer support them. Again the Slice App is great the Slice Garden customer service was not.

45 minutes late! Resulting in cold pizza and wings, seems order was ready at 5.17pm for pick up and arrived 6.05pm and we are 2 miles from the restaurant! I asked the driver for a reason and he said something about an order mix up however he had minimal English and was difficult to understand. A waste of $45.