Bonjour en faite l’avion a eu 20 à 25 minutes de retard et l’aéroport de Ben gourions et a eu 20 à 25 minutes avant de décoller et j’avais pris un repas cacher et l’hôtesse m’a dit qu’il y en avait pl... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I am yet to receive my compensation as only just submitted claim, but the whole experience of completing the claim was entirely stress free and easy. So far so good 😊
Yritys on vastannut
si presentano bene in pubblicità e sul loro sito internet. Ma una volta dato l'incarico, non rispondono alle domande che gli fsi e loro ti fanno anche spam continuo sulla tua casella di posta elett... Näytä lisää
Yritys on vastannut
My case number is 47aae00a. Wizz Air transferred €500 to Skycop, of which €280 belongs to me. I submitted all required documents on August 6, yet Skycop has not paid me. Their WhatsApp replies are... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Has your flight been delayed, cancelled, or overbooked? With Skycop, you can trust that you will receive maximum compensation for any flight disruption, quickly and easily. Skycop's mission is to empower travelers to become informed consumers of air travel and to ensure that airlines are held accountable for their services. IMPORTANT: A success fee is only applied only after the case is successfully won and compensation is received from airlines.
Yhteystiedot
Vilnius, Liettua
- skycop.com
2,6
Välttävä
8 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 99 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Difficult in filling out forms and…
Difficult in filling out forms and trying to use digitalsignatures
24. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Hello,
Thank you for your feedback. We’re sorry to hear that you experienced difficulties when filling out the forms and using the digital signature.
If you’re still having trouble signing the agreement, please provide us with a bit more information about the issue you’re experiencing, and we’ll do our best to help you complete the process.
Best regards,
Skycop Team
Vastaus yritykseltä Skycop
Hello Gabrielle,
Thank you for your 5-star review! We really appreciate your trust in Skycop and hope our service will be helpful to you.
We’ll do our best to make the process as smooth as possible.
Best wishes,
Skycop Team
Logo nos dia seguintes ao cancelamento…
Logo nos dia seguintes ao cancelamento do voo entrei em contato com a skycop, pareciam profissionais e certeiros.
Passei toda a documentação, aguardei por 9 meses.
Até que hoje mandaram uma email ridiculo, dizendo que a empresa aérea tinha provado que o problema não era o que eu havia informado.
O avião sofrei pane mecanica, o voo foi cancelado e eles " acreditaram" noque a companhia disse a eles que o problema foi de trafego aereo.
Resumo, não vão me pagar o prometido.
Perdi tempo precisos que poderia ter entrado com processo com a a Lufthansa na justiça brasileira e já estaria com meu ressarcimento devidamente depositado.
23. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Hello Rodolfo,
We understand your frustration, especially after waiting for your claim to be processed.
Regarding your claim, our team did challenge the airline’s decision to reject the compensation, including by arguing against the reason provided for the flight disruption. Unfortunately, despite our efforts, we were not able to change the airline’s decision, and the claim therefore remains rejected based on the information provided by the airline.
We’re sorry that the outcome was not what you expected and understand your disappointment after the time you have invested in the process.
Best regards,
Skycop Team
Just give me the money back coz i just…
Just give me the money back coz i just lost a important meeting with the company
20. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Hello,
We’re sorry to hear about the disruption to your flight and the important meeting you missed as a result. We understand how frustrating that must have been.
We’d be happy to look into your claim and see how we can help you obtain any compensation you may be entitled to. Could you please provide your Skycop claim ID? This will allow us to locate your case and review the situation in more detail.
Best wishes,
Skycop Team
They give us new ticket but we waited…
They give us new ticket but we waited 11 hours
20. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Hello Gabriel,
Thank you for your 5-star review! We’re glad to hear that you were able to continue your journey despite the 11-hour wait.
We’d also like to make sure everything regarding your compensation was resolved. If you are still waiting for compensation or need any assistance with your claim, please share your Skycop claim ID number with us, and we’ll be happy to take a closer look.
Best wishes,
Skycop Team
Zeer slecht
Zeer slecht. Ik wacht al 2jaar op uitbetaling. Ze houden 140euro in van de 250 euro die we krijgen van de luchtvaartmaatschappij. Zij hebben dit bedrag al 2 jaar geleden ontvangen van de luchtvaartmaatschappij vernemen we net van de luchtvaartmaatschappij. Wij ontvingen nog 0 euro. Ik nam al meermaals contact op met Skycop en krijg telkens de reactie dat ze er mee bezig zijn. Zeer slecht!!!!!
23. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Hello Karlien,
We’re sorry to hear about your experience and understand your frustration after such a long wait.
We would like to take a closer look at your case and check what is causing the delay. Could you please provide your Skycop claim ID? This will allow our team to locate your claim and review its current status.
We look forward to receiving your claim details so we can investigate the situation further.
Best regards,
Skycop Team
მადლობა დახმარებისთვის ველოდები თქვენს…
მადლობა დახმარებისთვის ველოდები თქვენს პასუხს
23. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Hello Mariami,
Thank you for your kind words! We appreciate your patience and are glad to have the opportunity to assist you.
We’ll make sure your case continues to be followed, and we’ll keep you informed as soon as there is an update.
Best wishes,
Skycop Team
Bello spero che mi rimborsano
Bello spero che mi rimborsano
23. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Hello Luciq,
Thank you for trusting Skycop with your claim. We truly appreciate your confidence in our service.
Our team will continue working on your claim and do our best to help you receive any compensation you may be entitled to. We’ll keep you informed about any updates regarding your case.
Best wishes,
Skycop Team
questo web è bellissimo 😘
23. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Hello Malik,
Thank you for the lovely feedback! We’re glad to hear you like our services and appreciate you taking the time to share it with us.
Best regards,
Skycop Team
Skycop Has My Compensation but Won’t Pay Out — Avoid This Company
I submitted a claim with Skycop quite some time ago. They confirmed they had already received the compensation from the airline and told me I would have the money in my account by 8 July 2026. It’s now well past that date and I still haven’t received anything.
I’ve followed up multiple times, and every reply is vague, with no timeline, no clarity, and no action. I will update this review if the payment ever reaches my account, but right now the situation is extremely uncomfortable and frustrating.
Looking at other reviews, I can see the same pattern happening to many people. Based on my experience, I strongly advise others to avoid using this company.
23. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Hello Tiberiu,
We understand your frustration. Your claim is currently in the final processing stage, and our team is completing the remaining steps required before the compensation can be transferred. We recognize that you have already waited longer than expected, and we apologize for the delay.
Once these final procedures have been completed, your compensation will be transferred and you will be informed about the progress.
Thank you for your patience while we complete the remaining steps.
Best wishes,
Skycop Team
Claim
Subject: False Claim About Payment
My name is Wajid Sahan. I previously left feedback regarding your review/rating, and now you are claiming that you deposited money into my account. This is not true.
I have personally checked my account and there has been no payment from you—not even a single penny. If you genuinely made a payment, please provide clear proof, including the date, amount, transaction reference, and the account to which you supposedly sent the money.
I have checked everything with my bank, and there is no such transaction. Please do not make false claims to give people the impression that you have paid me when you have not.
This kind of behaviour is misleading and makes customers lose trust. If you have actually sent the money, provide the evidence and I will verify it. Otherwise, please stop claiming that you deposited money into my account.
14. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Hello Wajid,
We understand your concern, especially as you have checked your bank account and cannot find the payment.
Your claim administrator has been informed and will review your claim, including the payment details, and carry out an internal investigation to clarify what happened.
Once the relevant checks have been completed, they will contact you by email with an update and further information. In the meantime, please check your email inbox (including your spam or junk folder) for messages from Skycop, as the claim administrator may contact you there.
We apologize for the confusion and appreciate your patience while we investigate the matter.
Best regards,
Skycop Team
Vastaus yritykseltä Skycop
Hello,
Thank you for your positive feedback! We’re glad to hear that you find our service simple and useful. We really appreciate you taking the time to share your experience with us.
Best regards,
Skycop Team
All this is just wasting time that we…
All this is just wasting time that we no longer have.
21. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Hello Braulida,
We understand your frustration, especially when you feel that valuable time is being lost.
We would like to take a closer look at your claim and check what is currently happening with it. Could you please share your Skycop claim ID number? This will allow our team to locate your case and review its status.
Best wishes,
Skycop Team
Vastaus yritykseltä Skycop
Hello Faruk,
We’re sorry to hear that your experience changed and that something went wrong along the way.
We’d like to understand what happened and see how we can help. Could you please share your experience in detail via help@skycop.com? This will allow us to take a closer look at your case and review the situation.
Best wishes,
Skycop Team
Skycop
buongiorno,
avevo provato ad effettuare una richiesta numero #3963be40, ma per motivi personali ho deciso di annullare questa richiesta, visto che non avevo ancora inviato tutti i documenti necessari per mandarla avanti e non ho intenzione di mandarli, ho provato a comunicare con skycop attraverso messaggi, instagram e svariati indirizzi email di supporto per comunicare la mia decisione di annullare la mia richiesta, ovviamente entro i 14 giorni mi è arrivata l’email che dice che sono già passati 14 giorni perché loro non hanno risposto entro i 14 , esigo ovviamente una risposta e l’annullamento della mia richiesta!
22. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Hello Graham,
Thank you for reaching out. We understand your concerns regarding the cancellation of your claim.
We have checked claim and can confirm that the claim has already been rejected. An email confirming the rejection was sent to you on 24th of August, so please check your inbox, including your spam or junk folder, if you have not seen it.
As the claim has already been rejected, no further processing will take place on it.
If this resolves the issue you raised, we would really appreciate it if you could consider updating your review to reflect the current status of your claim.
Best wishes,
Skycop Team
Vastaus yritykseltä Skycop
Hello Omer,
Thank you for your positive feedback! We’re glad to hear that you’ve had a good experience with Skycop.
We really appreciate you taking the time to share your feedback with us.
Best wishes,
Skycop Team
A facilidade de usar o site
21. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Hello,
Thank you for your positive feedback! We’re glad to hear that you found our website easy to use and the process straightforward.
We really appreciate you taking the time to share your experience with us.
Best regards,
Skycop Team
Bonjour,
Bonjour,
Cela fait plus de 2 ans que skycop me fait attendre. Sur leur site ils ont bien reçu l'argent. Mais bizarrement ils ne repondent plus à mes mails. Ils encaissent l'argent et vous mentent sur le remboursement.
21. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Hello Sebastienne,
We understand your frustration after such a long wait.
Your claim is currently in the final stages of processing, and our team is completing the remaining procedures required before the compensation can be transferred.
We apologize for the prolonged processing time and the frustration this has caused. Once the remaining steps are completed, you will be informed about the progress of your compensation.
Thank you for your patience while we work to finalize the process.
Best wishes,
Skycop Team
Après plusieurs relances…
Mise à jour :
Suite à la réponse publique de Skycop à mon précédent avis, j’ai suivi leurs instructions et les ai recontactés par e-mail, à plusieurs reprises.
Cette mise à jour date du 5 août. Depuis, toujours aucune réponse, aucun e-mail, aucun retour, alors qu’ils m’avaient indiqué qu’ils allaient me recontacter.
Nous sommes désormais le 22 août et je n’ai toujours aucune nouvelle concernant mon dossier ni mon remboursement.
Je trouve cette situation particulièrement inacceptable on me demande publiquement de les contacter par e-mail, je le fais à plusieurs reprises, puis plus rien.
J’attends toujours que Skycop me contacte directement et procède enfin à mon remboursement.
Réclamation : #f1d18be8
21. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Hello Sophie,
We’re sorry that you have had to follow up several times without receiving the response you were expecting.
Your claim is currently in the final processing stage, and our team is completing the remaining procedures required before the compensation can be transferred.
We understand that you have already been waiting for some time, and we apologize for the lack of communication and the additional frustration this has caused. Once the final steps are completed, you will be informed about the progress of your claim and payment.
Thank you for your patience while we work to finalize the process.
Best regards,
Skycop Team
Excelent !!
21. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Hello Valentina,
Thank you for the excellent feedback! We’re very happy to hear that you had a positive experience with Skycop.
We really appreciate your trust and support.
Best wishes,
Skycop Team
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