My case number is 47aae00a. Wizz Air transferred €500 to Skycop, of which €280 belongs to me. I submitted all required documents on August 6, yet Skycop has not paid me. Their WhatsApp replies are... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
si presentano bene in pubblicità e sul loro sito internet. Ma una volta dato l'incarico, non rispondono alle domande che gli fsi e loro ti fanno anche spam continuo sulla tua casella di posta elett... Näytä lisää
Yritys on vastannut
Subject: Serious delay and lack of updates on claim #dea90b94 (Wizz Air flight) I submitted my flight compensation claim through Skycop regarding a disrupted Wizz Air flight on January 11, 2026 (Case... Näytä lisää
I am yet to receive my compensation as only just submitted claim, but the whole experience of completing the claim was entirely stress free and easy. So far so good 😊
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Has your flight been delayed, cancelled, or overbooked? With Skycop, you can trust that you will receive maximum compensation for any flight disruption, quickly and easily. Skycop's mission is to empower travelers to become informed consumers of air travel and to ensure that airlines are held accountable for their services. IMPORTANT: A success fee is only applied only after the case is successfully won and compensation is received from airlines.
Yhteystiedot
Vilnius, Liettua
- skycop.com
2,6
Välttävä
8 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 99 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Skycop
Dear Rossella,
Thank you so much for your wonderful review! We’re delighted to hear that you found the process quick and easy.
We truly appreciate your trust in Skycop and wish you smooth travels ahead!
Best regards,
Skycop Team
Excellent service and very professional…
Excellent service and very professional team! I’m very satisfied with Skycop and highly recommend them.
4. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Dear Agim,
Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience with our service and found our team professional.
We truly appreciate your recommendation and your trust in Skycop. Wishing you smooth travels ahead!
Best regards,
Skycop Team
Great experience.
4. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Dear Elena,
Thank you for your lovely review! We’re delighted to hear that you had a great experience with Skycop.
We truly appreciate your trust in our service and wish you smooth travels ahead!
Best regards,
Skycop Team
Case #2884e89e ignored for 2+ years - zero progress since July 2024
I submitted claim #2884e89e regarding Wizz Air flight W45204 (Athens to Tirana, booking ref: JW3UYH) back in 2024. The status in the dashboard has been completely frozen on "Waiting for airline response" since July 19, 2024 — more than two years without a single update.
It is obvious that the airline either rejected or ignored the initial request long ago, yet Skycop has taken zero legal action, nor escalated the case to court or the relevant aviation authority. To make matters worse, recent inquiries sent to customer support remain completely unanswered.
Simply shelving client claims in an unmonitored backlog is completely unacceptable. I demand an immediate review of case #2884e89e by your legal department with concrete next steps, or the immediate termination of our Assignment Agreement so I can pursue the claim directly with the Hellenic Civil Aviation Authority
5. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Dear Anton,
We sincerely apologize for the frustration and disappointment caused by the lengthy wait and the lack of updates regarding your claim. We completely understand your concerns and regret that our communication has not provided the clarity and support you expected.
We are sorry that your experience with Skycop has fallen short of your expectations. Your feedback is important to us, and we appreciate you taking the time to share your concerns.
Best regards,
Skycop Team
Vastaus yritykseltä Skycop
Dear Denis,
Thank you for your positive feedback! We truly appreciate your trust in Skycop and are happy to hear that you had a good experience with our service.
Wishing you smooth travels ahead!
Best regards,
Skycop Team
Jullie rekenen een enorm hoge kosten…
Jullie rekenen een enorm hoge kosten zonder dit vooraf te melden. Niet acceptabel.
4. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Dear Customer,
Thank you for sharing your feedback. We are sorry to hear that you were disappointed with the fees associated with our service.
We would like to clarify that our pricing information is publicly available on our website, and the applicable fee is also displayed during the claim submission process before proceeding. Additionally, no fee is charged if a claim is rejected.
We understand the importance of transparency and regret that the information provided did not meet your expectations.
Best regards,
Skycop Team
I had an absolutely terrible experience…
I had an absolutely terrible experience with Skycop. It took almost two years for me to finally receive my compensation. On top of that, I was charged fees that were significantly higher than what other companies in the market charge.
After being ignored repeatedly through Skycop’s own communication channels, I had to pay an independent European consumer organization myself to put pressure on Skycop and get them to finally pay me.
I tried contacting Skycop several times and received no meaningful response. The whole process was frustrating, unnecessarily long, and completely unacceptable.
I absolutely do not recommend Skycop.
3. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Dear Alessandra,
We are truly sorry to hear about your experience.
We would like to clarify that one of your claims required further handling through the legal process, which unfortunately can significantly extend the overall timeline. However, we sincerely regret that the length of the process and the communication you received left you feeling unsupported.
We also understand your concerns regarding our fees and appreciate you taking the time to share your feedback.
Best regards,
Skycop Team
Skycop c’est une escroqueries faite vraiment attention ⛔️⛔️⛔️
Escroqueries : expérience très décevante avec Skycop
Je déconseille fortement Skycop. D’après mon expérience, l’indemnisation aurait été encaissée auprès de la compagnie aérienne, mais je n’ai jamais reçu l’argent qui devait m’être reversé. Malgré plusieurs demandes pour faire valoir mes droits, je n’ai obtenu que des réponses automatiques et impersonnelles, sans explication claire ni véritable suivi de mon dossier.
Cette situation donne le sentiment d’être abandonné une fois l’argent encaissé. Le manque de transparence et l’absence de service client réellement accessible sont inacceptables. Soyez très prudents avant de confier votre dossier à Skycop et vérifiez attentivement le suivi de votre indemnisation.
3. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Dear Sam,
We are truly sorry to hear about your experience and understand your frustration regarding the lack of updates and communication about your case.
We would like to clarify that your claim is still being handled through the legal process. Unfortunately, updates can sometimes depend on information we receive from the legal representatives involved. Whenever we receive new information regarding a case, we make every effort to update our clients accordingly.
We sincerely apologize that the communication has left you feeling unsupported or without clarity. We understand how frustrating this can be and appreciate your patience while the process continues.
Best regards,
Skycop Team
the whole experience was fast and…
the whole experience was fast and painless
3. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Dear Gerard,
Thank you so much for your wonderful review! We’re delighted to hear that you found the claim submission process fast and straightforward.
While we are sorry that your claim was not eligible for compensation under the applicable regulations, we truly appreciate your positive feedback about your experience with Skycop.
Wishing you smooth travels ahead!
Best regards,
Skycop Team
no payment received
was told that they had received our money from airline and would be in our account by end of May ,,,still nothing received would not touch this company with a barge pole an absolute disgrace , would not even give this company 1 star they are a complete joke
3. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Dear Denise,
We are truly sorry to hear about your experience and understand your frustration and disappointment with the situation. We sincerely apologize that the delays and lack of clarity have left you feeling this way.
This is certainly not the experience we want for our clients, and we regret that we have not met your expectations. Your feedback is important to us, and we appreciate you taking the time to share your concerns.
Best regards,
Skycop Team
It was easy and I hope it works
3. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Dear Eliza,
Thank you so much for your wonderful review! We’re delighted to hear that you found the claim submission process easy and straightforward.
We truly appreciate your trust in Skycop and wish you smooth and pleasant travels ahead!
Best regards,
Skycop Team
#e50d55a6
#e50d55a6
non so ancora, la compagnia a risarcito, ma loro da gennaio non rimborsano.
quando ce la farete
7. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Dear Golfie,
We are truly sorry to hear about your experience and understand your frustration.
We sincerely apologize that your experience with Skycop has not met your expectations. Your concerns are important to us, and we appreciate you taking the time to share your feedback.
Thank you for your patience and understanding.
Best regards,
Skycop Team
Après que ma plainte sera prise en…
Après que ma plainte sera prise en compte
3. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Dear Matous,
Thank you for your review. We understand that you are waiting for your complaint to be taken into account, and we are sorry for any frustration caused by the wait.
We appreciate your patience and thank you for sharing your experience with us.
Best regards,
Skycop Team
to be honest it is misleading
to be honest it is misleading
3. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Dear Customer,
Thank you for your feedback. We’re sorry to hear that you feel our service has been misleading. We would genuinely like to better understand what caused this impression and address your concerns.
Please feel free to contact us with more details so we can look into the matter and assist you further.
Best regards,
Skycop Team
2 years waiting and no result so far. claim #99b4608f
I submitted the claim for compensation almost 2 years ago, in October 2024. Claim No #99b4608f. The status "legal process underway has not changed since 18 October 2024. The communication is very poor. Every time I contact them enquiring about the status of the case, I receive the standard reply that they are working on it.
I would not advise to use Skycop but rather contact other companies in the market which are more transparent and efficient.
3. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Dear Audrone,
Thank you for sharing your feedback. We sincerely apologize for the frustration caused by the long wait and the lack of detailed updates regarding your claim.
We understand your concerns and appreciate how disappointing this experience has been. Your feedback has been noted, and we are sorry that our communication did not meet your expectations.
Thank you for your patience.
Best regards,
Skycop Team
En attente du virement pour un vol 2025
En attente du virement pour un vol en mai 2025... Et je ne comprends pas, le remboursement avait été accepté par la compagnie en octobre et la sur le site c'est marqué en attente de confirmation... Louche louche
3. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Dear Maeva,
Thank you for sharing your feedback. We sincerely apologize for the delay and understand your concerns regarding the status of your payment.
We understand that the different information shown can be confusing. Our team is looking into the matter, and we appreciate your patience while the process is being completed.
Thank you for your understanding and patience.
Best regards,
Skycop Team
It was Wonderful
2. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Hello Gentiana,
Thank you for the wonderful feedback! We’re delighted to hear you had such a positive experience with Skycop. It means a lot to our team.
Best wishes,
Skycop Team
My experiiance is very exoiting
My experiiance is very exoiting. Well done
2. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Hello Kahin,
Thank you for the great feedback! We’re delighted to hear that your experience with Skycop has been exciting and positive. We truly appreciate your kind words and support.
Best wishes,
Skycop Team
facil acceso
2. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Hello Fagner,
Thank you for your feedback! We’re glad to hear you found Skycop easy to access and use. We appreciate you taking the time to share your experience.
Best wishes,
Skycop Team
So Easy this
2. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Hello,
Thank you for your feedback! We’re glad to hear you found the process so easy. We hope the rest of your experience with Skycop will be just as straightforward.
Best wishes,
Skycop Team
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