My case number is 47aae00a. Wizz Air transferred €500 to Skycop, of which €280 belongs to me. I submitted all required documents on August 6, yet Skycop has not paid me. Their WhatsApp replies are... Näytä lisää
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si presentano bene in pubblicità e sul loro sito internet. Ma una volta dato l'incarico, non rispondono alle domande che gli fsi e loro ti fanno anche spam continuo sulla tua casella di posta elett... Näytä lisää
Yritys on vastannut
Subject: Serious delay and lack of updates on claim #dea90b94 (Wizz Air flight) I submitted my flight compensation claim through Skycop regarding a disrupted Wizz Air flight on January 11, 2026 (Case... Näytä lisää
I am yet to receive my compensation as only just submitted claim, but the whole experience of completing the claim was entirely stress free and easy. So far so good 😊
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Has your flight been delayed, cancelled, or overbooked? With Skycop, you can trust that you will receive maximum compensation for any flight disruption, quickly and easily. Skycop's mission is to empower travelers to become informed consumers of air travel and to ensure that airlines are held accountable for their services. IMPORTANT: A success fee is only applied only after the case is successfully won and compensation is received from airlines.
Yhteystiedot
Vilnius, Liettua
- skycop.com
2,6
Välttävä
8 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 99 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Ich warte noch immer .....
Ich habe am 01.09.2026 eine recht negative Bewertung über skycop geschrieben. Diese entstand, weil ich nach Monaten die versprochene Rückzahlung niucht erhalten habe. Am 02.07.2026 schrieb skycop (nach ca 10 monatiger 'Korrespondenz'): 'Die Zahlung auf Ihr Bankkonto wird voraussichtlich bis 20.07.2026 veranlasst'. Meine Urgenz vom 20.07 2026wurde mit: '... ein Problem wird identifiziert...' beantwortet, weitere Nachfragen am 09.08. und 14.08.2026 wurden gar nicht erwidert, worauf ich am 01.09.2026 die Bewertung in trustpilot verfasst habe.
Wieder wurde ich mit einem Durchhaltemail abgespeist: '.... Wir arbeiten mit Hochdruck an der schnellstmöglichen Lösung des Problems.'
Heute ist der 07.09.2026, und es hat sich seither nichts ergeben. Von wegen 'mit Hochdruck .... arbeiten ...'
7. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Dear Eva,
We are genuinely sorry to read your updated review and understand your frustration.
We sincerely regret that the communication and experience you have received have left you feeling disappointed and without the progress you were expecting.
We are sorry that your experience with Skycop has fallen short of your expectations and appreciate you taking the time to share your concerns.
Best regards,
Skycop Team
I wrote on here a while ago complaining…
I wrote on here a while ago complaining about skycop. Never getting back.On here responded immediately asking me to go to customer service with my account number. I did that, No response. Very Very poor sevice
6. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Dear Ann,
We are genuinely sorry to hear that you are still feeling let down after previously reaching out to us. We completely understand how frustrating it must be to follow the requested steps and then feel that your concerns have not received the response you expected.
Your claim is currently in the legal process, and updates may depend on information received from the legal representatives handling the case. We sincerely regret that the communication so far has left you feeling ignored and unsupported.
Thank you for sharing your continued concerns and for your patience.
Best regards,
Skycop Team
Richiesta #078b4d78
Richiesta #078b4d78
La TAP ha rimborso loro ad aprile, mi confermano di aver ricevuto il soldi ma non mi rimborsano! Indovinate? problema tecnico! State alla larga, truffa. Non esiste numero telefonico per parlare con nessuno in Italia.
6. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Dear Tamara,
We are genuinely sorry to hear about your experience and understand your frustration.
We sincerely regret that the delays and communication have left you feeling disappointed and unsupported. This is certainly not the experience we want our clients to have, and we appreciate you taking the time to share your concerns.
Best regards,
Skycop Team
Stancante
Era molto stancante il viaggio ha durato più di 24h, poi non ci hanno messo posti per riposare
6. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Dear Ndeye,
Thank you for sharing your experience. We are sorry to hear that your journey was so exhausting and lasted more than 24 hours. We understand how difficult such a long trip can be, especially without suitable arrangements to rest.
We hope your future travels will be much more comfortable and pleasant.
Best regards,
Skycop Team
Skycop - nie wieder!!!!!!!!!!!!!!
Am 27.05.2025 habe ich über das Skycop-Portal einen Antrag auf Flugentschädigung eingereicht, dessen Erhalt und Bearbeitung mir bestätigt wurde. Seit dem 27.04.2026 erhalte ich von keinerlei Rückmeldungen oder Updates mehr auf meine wiederholten Nachfragen zum aktuellen Bearbeitungsstand. Auf meine E-Mail vom 25.07.2026, mit einer Frist zur Auskunft bis zum 08.08.2026 kam keine Reaktion. Meine Aufforderung, das Ende des Mandats und den Widerruf der Vollmacht schriftlich zu bestätigen wurde ebenfalls ignoriert. Von der zuständigen Fluggeselleschaft Austrian Airlines erhielten wir auf Nachfrage nachfolgende Antwort: "Da das Mandat des von Ihnen beauftragten Inkassodienstleisters weiterhin aufrecht ist, können wir Ihnen keine Auskunft zu diesem Fall erteilen." Seit heute (6.9.2026) ist weiterhin nichts bearbeitet!!!!!!!!!!
6. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Dear Kerstin,
We are sincerely sorry to hear about your experience and understand your frustration.
We regret that the communication and handling of your case have left you feeling ignored and without the clarity you expected. We understand how frustrating this situation must be and sincerely apologize that your experience with Skycop has not met your expectations.
Thank you for taking the time to share your concerns.
Best regards,
Skycop Team
Estafa.
Estafa.
Casi 1 año por una indemnización por retraso, ni responden ni avanza, nada, dicen que “esperando a la aerolínea” pero es mentira.
Mejor contacta con un abogado y pon directamente la reclamación cuando te pase cualquier problema similar, no hagas como los que confiamos en estos usureros.
Dicen que la reclamación es de 2024 y que está cerrada pero es mentira, la reclamación es de 2025 y sigue abierta (según su plataforma)
6. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Dear Alejandro,
We are sorry to hear about your experience and understand your frustration.
Based on the information available to us, we can see that a claim associated with your details was closed on 28 March 2024, and information regarding this was sent to you by email. As we would like to better understand the case you are referring to, please feel free to contact our support team with any additional details.
We sincerely regret the frustration this situation has caused.
Best regards,
Skycop Team
Super tare .este o firma de recuperare…
Super tare .este o firma de recuperare de nota 10
6. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Dear Marius,
Thank you so much for your wonderful review! We truly appreciate your kind words and are delighted to hear that you had such a positive experience with our service.
Thank you for choosing Skycop, and we wish you smooth travels ahead!
Best regards,
Skycop Team
Amazing service!
5. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Dear Pier,
Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience with our service.
We truly appreciate your trust in Skycop and wish you smooth travels ahead!
Best regards,
Skycop Team
Its been three month and skycop has…
Its been three month and skycop has taken my bank details but didnot transfer my compensation to my bank. I am really unsatisfied with your service i mailed many times and no one answers my mail or attend the call. kindly help me out.
The claim id is 1dce98db we shared the bank details but didnot recieve the amount and the other claim was dismissed because airline directly send compensation to my friend account. The claim was directly through airline.
6. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Dear Sundus,
We are sorry to hear about your experience.
We can see that there are two claims associated with your details, both of which have been closed for different reasons. To help us better understand your concerns, could you please clarify which claim you are referring to?
Thank you for your cooperation, and we will be happy to look into the matter further.
Best regards,
Skycop Team
Easy to claim
6. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Dear Lori,
Thank you for your wonderful review! We’re delighted to hear that you found the claim submission process easy and straightforward.
We truly appreciate your trust in Skycop. Wishing you smooth travels ahead!
Best regards,
Skycop Team
Εύκολη και γρήγορη διαδικασία!
6. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Dear Filippos,
Thank you so much for your wonderful review! We’re delighted to hear that you found the process easy and fast.
We truly appreciate your trust in Skycop and wish you smooth travels ahead!
Best regards,
Skycop Team
Thank you for helping
6. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Dear Meryem,
Thank you so much for your kind review! We’re happy to hear that we could assist you and truly appreciate your trust in Skycop.
Wishing you smooth and pleasant travels ahead!
Best regards,
Skycop Team
091ec532 has been open for 4 years
091ec532 has been open for 4 years. I have sent a formal Letter Before Action to infoskycop.com accepting the 50% legal split, demanding my remaining £200 within 7 days before filing an official fraud complaint with the VVTAT authority in Lithuania.
5. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Dear Alessia,
We are sincerely sorry to hear about your experience and understand your frustration regarding the length of time your claim has remained unresolved.
We regret that your experience with Skycop has caused such disappointment and that the process has not met your expectations. Your concerns are taken seriously, and we appreciate you taking the time to share your feedback.
Best regards,
Skycop Team
Vastaus yritykseltä Skycop
Dear Yuba,
Thank you so much for your wonderful review and recommendation! We truly appreciate your trust in Skycop and are delighted to know you had a positive experience with our service.
Wishing you smooth travels ahead!
Best regards,
Skycop Team
Update #3
Update #3 — 5 September 2026
My claim has been with Skycop since 23 June 2026, and the status has remained “Legal process underway” since 2 July 2026.
Despite the time that has passed, I still have not received any concrete information about the actual legal progress of my case.
Skycop continues to state that its legal team is working on the claim, but I have still not been told:
* what legal action has actually been taken,
* when it was taken,
* whether the case has been formally filed,
* whether there is a legal or court reference number,
* whether Wizz Air Malta has responded,
* or what the next specific step is.
After more than two months under the same legal status, this delay is becoming unreasonable and difficult to justify.
A general statement that the legal team is “working on the case” is no longer sufficient.
Skycop should now provide a clear, specific, and documented update on the actual legal status of my claim and explain why there has been no visible progress for such a long period.
Claim ID: 404bfb8a
I will continue updating this review based on the actual progress and final outcome of the claim.
5. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Dear Mohammed,
Thank you for taking the time to share another update regarding your experience. We understand your continued concerns and sincerely apologize for the frustration caused by the lack of more detailed updates about your claim.
Your case remains in the legal process, and we understand that the extended period without further visible updates can be frustrating. We appreciate your patience and are sorry that your experience so far has not met your expectations.
Best regards,
Skycop Team
Unacceptable service - scam
I chose Skycop to help with my delayed flight compensation, but it has been a complete waste of time. A whole year has passed, and they have not even submitted the claim to the airline! They left me with zero updates. Avoid this company if you actually want results.
5. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Dear Diana,
We are sincerely sorry to hear about your experience and understand your frustration with the length of the process.
Your claim is currently in the legal process, where further handling may depend on the progress and procedures of the legal representatives involved. We understand that the limited visibility of this process can be frustrating and sincerely regret that your experience has not met your expectations.
Thank you for sharing your feedback and for your patience.
Best regards,
Skycop Team
SCAM Company
Still have received nothing in terms of compensation or further updates. The claim is now 8 months old and Skycop seem to have effectively just taken my compensation from BA and kept it. It’s a TOTAL SCAM company. Do not use.
Case ref #bfa7e108
Edited. Why do you reply with drivel about how sorry you are? Just send me my money.
31. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Dear Hugo,
We are sincerely sorry to hear about your experience and understand your frustration regarding the length of the process.
We regret that your experience with Skycop has caused such disappointment and has not met your expectations. Your feedback is important to us, and we appreciate you taking the time to share your concerns.
Best regards,
Skycop Team
Pretenziją pateiktą prieš 1,5 metų.
Laba diena,niekam nerekomenduoju kreiptis į skycop, dėl skrydžio vėlavimo,nes jau laukiame 1.5 metų kai pretenziją pateiktą(#859719ec),o jau metai kai vykstą teisinis pretenzijos nagrinėjimas, turbūt jau seniai iš oro linijų atgavo pinigus,tik apgaudinėja žmonės.
5. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Dear Oksana,
We are sincerely sorry to hear about your experience and understand your frustration with the length of the process and the limited updates regarding your claim.
Your case is currently undergoing the legal process, where the timeline and progress can depend on external legal procedures. We understand that the lack of frequent updates can be frustrating and regret that your experience has not met your expectations.
Thank you for sharing your feedback and for your patience.
Best regards,
Skycop Team
Everything was very clear
5. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Dear Francina,
Thank you for your lovely review! We’re delighted to hear that you found everything clear and easy to understand.
We truly appreciate your trust in Skycop and wish you smooth travels ahead!
Best regards,
Skycop Team
So many people complaining about skycop…
So many people complaining about skycop withholding their money and not responding at all and yet here they will respond to you in 1day with nonsense response or to contact their support etc. What you think people didn’t do that over 30times already? And still nothing. It’s just outrageous.
5. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Skycop
Dear Galin,
We are sincerely sorry to hear how frustrated and disappointed you feel. We understand that receiving general responses after repeatedly trying to get assistance can feel incredibly discouraging.
We genuinely regret that your experience with our communication has left you feeling unheard. Your feedback is important to us, and we appreciate you taking the time to share your concerns.
Best regards,
Skycop Team
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