Skinners Arvostelua 

82
TrustScore 2/5 tähteä

2,1

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

I got no issue really with the company itself. They're shoes are great for the right person. Personally I ordered the Wide Chelsea boots, but sadly they were still too narrow in the toe box.... Näytä lisää

Saanut 4/5 tähteä

Diese Sockenschuhe sind wirklich sehr bequem und wir tragen sie gern. Ich habe 1 Paar schon ein paar Jahre. Nun habe ich neu bestellt für meinen Partner und mich. Leider ist der Schuh meines Part... Näytä lisää

Saanut 1/5 tähteä

Retoure muss selbst organisiert und bezahlt werden. Es meldet sich zudem keiner, nachdem man diese angemeldet hat.

Saanut 1/5 tähteä

Waren ist so la la. Können wir nichts mit anfangen. Unser Sohn wollte dieses Socken auf keinen Fall anziehen. Problem ist: Der Retour soll ins Ausland nach Tschechien erfolgen. Das bedeutet ca. 9... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Kenkätehdas

Erilaisten ulkoisten lähteiden tuottama tieto

Discover the magic of footwear that adapts to your foot and respects its natural needs. The ultimate companion for travels & sports as it should be. Lightweight. Functional. Protective. Go light. Stay protected. Unisex. Skinners are designed to fit both women and men flawlessly with maximum comfort and protection. Machine Washable. When it’s about new adventures, a little dirt never hurt. Skinners can easily be thrown in the washing machine on a delicate cycle. Durable and flexible. To endure hundreds of miles of use while maintaining a flexible and thin (3mm) bottom layer, Skinners are made of premium antiabrasive Swedish polymers. All that without BPA, phthalates and other harmful substances, of course.


Yhteystiedot

2,1

Välttävä

TrustScore 2/5 tähteä

82 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

2,1

Kaikki arvostelut

(82)

4 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 4/5 tähteä

Great idea, still some issues.

Nothing to complain about customer service. 4 stars for the product: great idea, good realization but still some issues.
I purchased model 2.0. Even if this is supposed to be larger than the previous model, particularly in the toe box area, is still to snug for people used to wear barefoot/minimal shoes. Is not that bad, but I suggest going 1 size up even if so the "shoe" is too long.
Another good fix would be implement a material that does better with smell, like wool. I don't know if is possible without creating a durability issue, though.
Finally some pros: 1) great underfoot sensitivity (if you take the insole away), and 2) they look pretty ok, I mean people sometime say "are you wearing socks!?", but this is much better than wearing vrimbram fivefingers.
PS even if I think I will still go with vrimbram KSO evo or V-alpha as running/sport shoe, I would like to try a skinners fivefingers one day.

3. marraskuuta 2021
Oma-aloitteinen arvostelu
Skinners-logo

Vastaus yritykseltä Skinners

Hello,
Thank you for your feedback. We are glad to see our customers happy. We will try to improve even further.
Have a nice day,
Vojtěch/Skinners

Saanut 1/5 tähteä

Frustrated with sizing and exchangeability.

They look like they're nice rubber coated socks but they were over 1/2 inch too big with a sock on and were really loose on my foot.
I put a clean sock on my foot and tried one of the skinners on without walking in it and kept it very clean.
When I realized the socks were not going to work I asked for an exchange and they offered me 30% off saying it wasn't worth it to pay an additional $10 shipping to return it plus an additional $10 to send another pair my way... I basically paid $80 for a pair of socks that do not fit, and if I wanted to get the proper size at this point they would most definitely cost me over $100!?
There could be more information about how you would want a snug fit or they can make more of an effort to make the sizes more customizable so that you're insured a snug fit. I am a 10.5 I got the recommended Large and my foot's actually a Medium.
Perhaps there's a way to shrink them to fit my feet? Which is my next experiment because I can't afford to be sending these socks across the world to get the proper size.
Oh yeah and they took five business days to reach me.

26. lokakuuta 2021
Oma-aloitteinen arvostelu
Skinners-logo

Vastaus yritykseltä Skinners

Hello Matthew,
We are sorry for your experience. The best way to choose a size is to measure your feet in cm and comparing it to our sizing guide.
We can also refund your order, you will have to send your Skinners to our warehouse. Please send us an email to hello@skinners.cc and my collegues will help you.
Have a nice day,
Vojtěch/Skinners

Saanut 4/5 tähteä

I like I like I like

I am very happy with my barefoot shoes. Unfortunately I received a (in german) monday product. The sole wasn't waterproof and had little holes. But customer support helped very quickly and friendly and refunded me at once.

19. lokakuuta 2021
Oma-aloitteinen arvostelu
Skinners-logo

Vastaus yritykseltä Skinners

Hello,
Thank you for your message. We are glad we could help. Skinners are hand made and so every pair is a little different, this probably happened due to a lack of material on the bottom side.
Have a nice day,
Vojtech/Skinners

Saanut 5/5 tähteä

Fast shipping, great product so far!

This has been my best online shopping experience ever by far. I ordered late at night and early the next day I got an email saying that I would receive my order the very next day. I thought “Yeah, right. There's no way that's going to happen.” But it did! The next day UPS delivered my shoe socks (and the shipping was FREE! WOW. Note: I live in Greece and they ship from Czechia.)

I was afraid they were going to be too small, but I followed their advice to size down if you're between sizes, and they are the perfect length. I would have appreciated it if they were just a little bit wider in the toe area, but because the material is very stretchy. It's not really an issue.

In the instructions inside the box, they advise you to use them mostly on soft ground and say that if you constantly wear them on asphalt, their lifespan is going to get reduced. For three days now. I've been wearing them everywhere and they are super comfortable.

The insole sometimes moves a little inside the shoe shock. So I'm thinking of taking it out. With the insole, I think they offer the perfect balance between being barefoot and being protected outside.

My only fear is that the shoe socks are going to break down fast. At 55 € with free shipping, if you buy two pairs, I think it's fantastic value for money. As long as they don't break down.

Bonus: the customer support team on Instagram replied to my questions quickly and professionally.

19. lokakuuta 2021
Oma-aloitteinen arvostelu
Skinners-logo

Vastaus yritykseltä Skinners

Hello Anna,
Thank you for your review. We are glad to see our custommers happy. Please do not worry, Skinners should last up to 800 km. If not, please let us know and we will gladly help you. :)
Have a nice day,
Vojtěch/Skinners

Saanut 4/5 tähteä

customer service is ok :)

I ordered it, got it. Sent it back because it was too big and I also didn't like it. I had to send it back on my own cost! Didn't get money back!!!

Edit: They said i'll still get a refunf even if it's lost by the shipping. It seems they care about us after all :)

22. elokuuta 2021
Oma-aloitteinen arvostelu
Skinners-logo

Vastaus yritykseltä Skinners

Hello Tormás,
We are very sorry that you were not satisfied with our services.
Unfortunately, we have a company policy not to reimburse the price of transportation. Due to the ratio of the price of transport and the price of the product, this would not be sustainable.
My colleagues have certainly refunded you for the product.
Kind regards
Ondřej / Skinners

Saanut 5/5 tähteä

I found the Skinners team very helpful…

I found the Skinners team very helpful solving some problem with my Skinners and later changing sizes after I tried a smaller size but it was too small for me. I have narrow feet so wanted to try if a smaller size woud not fit me better. Communicated over messanger and got a friendly supoort with what I needed. Thanks!!!

6. elokuuta 2021
Oma-aloitteinen arvostelu
Skinners-logo

Vastaus yritykseltä Skinners

Hello Ola,
Thank you for your kind comment.
We are very glad that you were satisfied with our services and with our product.
We value it very much when we see satisfied customers.
Have a nice day
Ondřej / Skinners

Saanut 5/5 tähteä

Excellent service

2. elokuuta 2021
Oma-aloitteinen arvostelu
Skinners-logo

Vastaus yritykseltä Skinners

Hello,
We are very glad that you were satisfied with our services.
Kind regards
Ondřej / Skinners

Saanut 5/5 tähteä

Very friendly and helpful solving…

Very friendly and helpful solving problems.

2. elokuuta 2021
Oma-aloitteinen arvostelu
Skinners-logo

Vastaus yritykseltä Skinners

Hello,
We are very glad that you were satisfied with our services. We are happy for every satisfied customer.
Kind regards
Ondřej / Skinners

Saanut 3/5 tähteä

Finally received the product after months long emails

Finally received the product even though it was sent to the wrong address. Fits perfectly.

10. kesäkuuta 2021
Oma-aloitteinen arvostelu
Skinners-logo

Vastaus yritykseltä Skinners

Hello Mattew,
The tracking code must have arrived automatically as soon as you shipped the product. We have now sent it to you as proof that the goods were delivered according to the carrier, so there was no mistake on our part.
But be sure to write to us by e-mail and we will try to solve your problem with you.
Kind regards
Ondřej / Skinners

Saanut 4/5 tähteä

correspond à mes attentes

soutenu les 2.0 sur InDemand, j'ai reçu mes 2 paires assez rapidement. Après adaptation de la plante de pied (car très désagréable durant les 1ères heures, voire douloureux comme si je marchais sur du gravier), alors que j'utilise plusieurs paires de fivefingers et furoshiki. Sinon, bonne préemption sur surface humide. Contente de mon achat. j'enlève juste 1 étoile pour la longueur à secher une fois mouillé.

8. kesäkuuta 2021
Oma-aloitteinen arvostelu
Skinners-logo

Vastaus yritykseltä Skinners

Bonjour Vos,
Merci pour votre commentaire. Nous apprécions vraiment cela.
Chaque jour, nous travaillons à l'expulsion de notre produit. Nous espérons obtenir 5 étoiles la prochaine fois.
Bien à vous
Ondřej / Skinners

Saanut 5/5 tähteä

Super comfortable

Super comfortable. I run with it, cycle with it, and walk with it. Wear it, but feels like barefooted.
Make everyone stare at your foot and hopefully be jealous

13. toukokuuta 2021
Oma-aloitteinen arvostelu
Skinners-logo

Vastaus yritykseltä Skinners

Hello Jonathan,
Thank you for your comment and rating. We really appreciate it.
It's great to hear what all our Skinners customers use. It's great and we hope you will have a lot of experiences with them.
Kind regards
Ondřej/Skinners

Saanut 4/5 tähteä

nice to wear (in certain conditions), good customer support

The socks fit nicely, although I needed to get used to how they feel during walking. On a soft underground (beach/forest) they do provide a really nice walking experience as you are in contact with the ground. Very nice! I would not recommend going "off road" because your feet will shift around too much in the sock. So they are mostly for an easy walk, and they do not replace your hiking shoes. Skinners do make a nice addition to your walking gear.

Customer support was very good. After two walks I had a split in the bottom layer on the heel of the left sock, and after contacting Skinners customer support they send me a new pair within the week!

11. toukokuuta 2021
Oma-aloitteinen arvostelu
Skinners-logo

Vastaus yritykseltä Skinners

Hello Gaston,
Thank you for your comment and for your appreciation. We really appreciate it.
As you write, Skinners do not have to replace all shoes. They are more of a complementary shoe. But they are suitable for a handful of activities. We hope you have a lot of experiences with them.
Kind regards
Ondřej / Skinners

Saanut 5/5 tähteä

I received five pairs and couldn’t be more pleased!

I received five pairs, and they are great. They are worn daily in all sorts of activities. They never leave my feet. The fit conforms perfectly. I traverse from home to pavement to gravel to all kinds of terrain, and they are not only comfortable, but they are also are protective to the soles and provide enough grip to carry on my most eager mission. These can go from aqua conditions to the desert floors of the Sonoran Desert of the Great Southwest of The USA without a slip, miss, or give!

21. huhtikuuta 2021
Oma-aloitteinen arvostelu
Skinners-logo

Vastaus yritykseltä Skinners

Hello,
Thank you for your comment and rating. We really appreciate it.
I hope you remain satisfied.
Have a nice day,
Ondřej / Skinners

Saanut 5/5 tähteä

Excellent customer service.

Prompt delivery! Unfortunately one of the boxes had the wrong sized skinners in them. Wrote an email and within 24hrs had a reply and in another 72hrs had a new correct size pair.
Kids love tham and can't wait to let them try them out on our camping trips.

15. huhtikuuta 2021
Oma-aloitteinen arvostelu
Skinners-logo

Vastaus yritykseltä Skinners

Hello Andrew,
Thank you for your beautiful comment. We are very grateful for every satisfied customer.
Have a nice day,
Ondřej / Skinners

Saanut 5/5 tähteä

Great for minimalist running

I've been minimalist running for 3ish years in toe shoes and was looking for something even lighter but that would still protect my feet. I found Skinners a year ago and really liked them, running around park, heath and woods, and even a bit on the road. They work really well with toe shoes underneath. I don't understand the negative reviews, which all seem to be about shipping/customer service, which isn't really their fault (if you're in the UK, it's Brexit's fault). I've got them as 'quirky' presents for two others who have been surprised how much they like them

3. huhtikuuta 2021
Oma-aloitteinen arvostelu
Skinners-logo

Vastaus yritykseltä Skinners

Hello Jonathan,
Thank you for your beautiful comment. We are very happy that you are satisfied and we hope that you will continue to be satisfied.
Kind regards
Ondřej / Skinners

Saanut 1/5 tähteä

Disappointed

First of all, the size chart didn’t get me a good fit. I can wear them but they are pretty floppy. Customer service offered a 30% discount on another size pair. I would be tempted but I decided that these socks turn my feet into crud magnets. Not worth the price, even at a discount

26. maaliskuuta 2021
Oma-aloitteinen arvostelu
Skinners-logo

Vastaus yritykseltä Skinners

Hello Joe,
We are very sorry that you were dissatisfied. Unfortunately, postage is quite high. For this reason, we prefer to offer a discount on another couple.
Kind regards
Ondřej / Skinners

Saanut 1/5 tähteä

Absolutely terrible customer service

Absolutely terrible customer service. Had multiple bad experiences with them.

Received the product a week ago, and product is not any better.

13. maaliskuuta 2021
Oma-aloitteinen arvostelu
Skinners-logo

Vastaus yritykseltä Skinners

Hello,
We are very sorry that you were not satisfied with our services. If you could give us feedback, we would be very happy for him. We will try to make it better next time.
Kind regards
Ondřej / Skinners

Saanut 1/5 tähteä

Terrible quality

Terrible quality, way way way over-priced, these should retail for around £12 per pair. One pair came apart at the heel after wearing 3 times indoors. Don't buy these, they are dreadful.

3. maaliskuuta 2021
Oma-aloitteinen arvostelu
Skinners-logo

Vastaus yritykseltä Skinners

Hello,
We are sad to see a dissatisfied customer. If you really only wore the product 3 times and it was damaged, please contact us at hello@skinners.cc, it is possible that it was a manufacturing error. As for the price, I think it's reasonable. We have put a lot of effort into innovation and new technologies at Skinners. It may not seem so, but the costs of production and development are very high.
Thank you for your understanding.
Team Skinners

Saanut 1/5 tähteä

Terrible Customer Support - Wait a few years they learn from their mistakes...

Like others have been saying, they provide the worst customer support. You measure your shoe size with their thing before ordering, and they will still send you shoes one or two sizes bigger... No way to exchange for new pairs (if you don't want to pay double your shoes price in shipping) or to get a refund. Product looks great, but they're very bad at fulfilling their promises.

3. maaliskuuta 2021
Oma-aloitteinen arvostelu
Skinners-logo

Vastaus yritykseltä Skinners

Dear Eric,
Thanks again for your support of the campaign. We're sorry you're unhappy. Unfortunately, when it comes to exchanging sizes and shipping costs, it is a very complicated process when we do not have warehouses overseas so that shipping is cheaper. We send all products from the Czech Republic. That's why it's so expensive and we're sorry you weren't happy.
Thank you for your understanding.
Kind regards
Team Skinners

Saanut 1/5 tähteä

BEWARE!!!!!

BEWARE!!!!!
I will no longer support this company with my hard earned money. I ordered a size EXTRA small, and they sent me a small instead.
Even though this is their mistake, they won't fix it. They went as far as to tell me the socks were mislabeled, and that I got the right item. Can you believe it? This company only wants your money, but they will not give you any costumer service.. Even if it is their fault.

2. maaliskuuta 2021
Oma-aloitteinen arvostelu
Skinners-logo

Vastaus yritykseltä Skinners

Dear Kanaki,

We are very sad to see dissatisfied customers. If it was our fault, we would like to send you an exchange or money back. Unfortunately, if you measured yourself in cm Skinners, then only the description was really reversed and we sent Skinner to the correct one.
We hope you understand.
Kind regards
Team Skinners

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