I will start by saying the second Dress l purchased as a present is fabulious and Thank you Unfortunately l got it 2 months after I returned the first Dress Several emails later and Tracking deta... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Pleasantly surprised by the quality and fit of the cardigans and trousers i bought. However, the length of the trousers is longer than anything I've ever tried on! The effort of getting them taken up... Näytä lisää
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I purchased the puppy love pjs as a birthday gift for my sister. Really beautiful, so soft & cozy. Very big fitting so I had to exchange for a smaller size. The returns process was easy and I got the... Näytä lisää
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The satin trousers are very comfortable and are of a good quality They were lined and, the satin fabric is of a good weight. I was slightly disappointed that the leg width was narrower than anticipa... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Sinead Keary The Label is an Irish fashion brand, founded in 2020 by Personal Shopper and Designer Sinead Keary. The first collection came to life after 12 years of working in luxury retail and with hundreds of personal shopping clients who repeatedly expressed that they had a wardrobe full of clothes and nothing to wear. Sinead set about designing a collection of luxury essentials to help in forming the foundations of a capsule wardrobe collection to act like pieces of a jigsaw puzzle, enabling women to make better sense of their wardrobe. Sinead Keary The Label is now a leading design house for timeless luxury fashion essentials which have been thoughtfully created to empower women to feel stylish and confident with every outfit. Minimalism, femininity, fine fabrics and perfect fit are all essential components to the label collection.
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- sineadkeary.com
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282 arvostelua
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On vastannut 94 %: iin saamistaan huonoista arvosteluista
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Sizing problem
I loved the design and items are beautiful quality. However, they are far too big.
31. heinäkuuta 2025
Vastaus yritykseltä Sineadkeary
Thank you for your feedback.
We’re pleased to hear you love the design and quality of the items, but we’re sorry the sizing was not as expected.
We’ll share your comments with our team, and our customer service team will be happy to assist you with an exchange or return if needed.
Good clothes, true to size. Lovely selection
Efficient delivery. Appreciated the package, good presentation. Arrived safely.
30. heinäkuuta 2025
Vastaus yritykseltä Sineadkeary
Thank you for your feedback.
We're glad to hear the package arrived safely and that you were pleased with the presentation.
We appreciate your support and look forward to serving you again.
Vastaus yritykseltä Sineadkeary
Thank you so much for your kind words. We're delighted to hear you appreciate the beautiful packaging and high-quality clothing — it means a lot to us.
We look forward to continuing to provide pieces you love!
I really do like the dress but I…
I really do like the dress but I ordered it because I wanted a selection of white clothing as I’m getting married this year. It was advertised as white but it is not. It’s a cream dress.
28. heinäkuuta 2025
Vastaus yritykseltä Sineadkeary
Thank you for your message, and congratulations on your upcoming wedding!
We're so sorry to hear that the dress did not meet your expectations in terms of colour. While we do our best to represent items as accurately as possible, we understand how important it is — especially for such a special occasion — to receive exactly what you’re looking for.
If you’d like to arrange a return or exchange, please feel free to reach out to us at hello@sineadkeary.com with your order number, and we’ll be happy to assist you.
Thank you again for your feedback, and we wish you all the best with your wedding preparations!
Elegant and comfortable
Ordered Friday. Received it via an Post Tuesday. Beautiful pieces which cater to sizes up to 20. Delighted on all fronts.
25. heinäkuuta 2025
Vastaus yritykseltä Sineadkeary
Thank you so much for your kind words and positive feedback! We're delighted to hear your order arrived promptly and that you're happy with the pieces.
It means a lot to us to know that our sizing and styles are being well received — thank you for your support!
Shocking Customer Service
I have sent 6 emails over the last 5 weeks all of which have been ignored. I returned 3 items 3 weeks ago, again no acknowledgement of same or refund issued. You now have the returned items & my money. For an Irish brand this is appalling customer service. I would not recommend this brand at all...
20. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sineadkeary
We're very sorry to hear about your experience and truly regret any frustration caused. This is not the level of service we aim to provide.
Please email your order number to hello@sineadkeary.com, and our team will prioritise resolving this matter for you as quickly as possible.
Thank you for bringing it to our attention — we appreciate your patience and understanding.
Excellent online shopping experience
Quality clothes, true to size, fast delivery and warm correspondence. A very enjoyable online shopping experience and will definitely shop again.
30. kesäkuuta 2025
Vastaus yritykseltä Sineadkeary
Thank you so much for your wonderful feedback. We're delighted to hear you had such an enjoyable online shopping experience with us.
It's great to know that you were happy with the quality of the clothes, the accurate sizing, our speedy delivery, and warm correspondence. Providing a seamless and positive experience for our customers is always our goal, and it means a lot to hear that we’ve achieved that.
We truly appreciate your support and look forward to having you shop with us again soon!
Excellent sizing and Great customer…
Excellent sizing and Great customer service. Really happy kept most things a few things just didn’t suit but overall amazing! I’ll be back!!
30. kesäkuuta 2025
Vastaus yritykseltä Sineadkeary
Thank you for your lovely message – we’re so pleased to hear you were happy with the sizing and customer service!
While it’s completely normal for a few pieces not to suit, we’re thrilled to know that overall you had a great experience and found items you loved. Your support means a lot to us, and we truly appreciate you taking the time to share your thoughts.
We look forward to welcoming you back again soon!
I am only today 14/7 receiving my order…
I am only today 14/7 receiving my order from 30/ 6. I emailed you and reply was youf looking into it with no follow-up to me,the customer. I wanted tgd top fir zn occasion, when I wrote this I'm the email I received no response,very disappointing customer service .
30. kesäkuuta 2025
Vastaus yritykseltä Sineadkeary
Thank you for reaching out, and I want to begin by sincerely apologising for the delay in receiving your order. We understand how frustrating this must have been, especially as you needed the item for a specific occasion.
It’s extremely disappointing to hear that your experience didn’t reflect the standard of service we aim to provide.
Please know that your feedback has been noted and will be addressed with our team to ensure this doesn’t happen again. If there’s anything we can do to make this right or assist you further, please don’t hesitate to let us know.
We truly value your support and hope to have the opportunity to restore your confidence in our service.
Return Ignored
Return Ignored
Has anyone got a refund from Sinead Keary? I have returned an item, and hear nothing.
I have sent emails in regards to this and they have been ignored.
I am very disappointed with this brand and would not recommend purchasing online at all.
19. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sineadkeary
Hi Teresa,
Thank you for reaching out, and we're very sorry to hear about your experience.
Can you please contact us at hello@sineadkeary.com with your order number? We’d like to look into this for you straight away and see if we can identify and resolve the issue.
We appreciate your patience and hope to get this sorted for you as soon as possible.
not allowing me to return for store…
not allowing me to return for store credit as i was occupied with my mother in law’s funeral….
25. kesäkuuta 2025
Vastaus yritykseltä Sineadkeary
Hi Stefanie,
I'm so sorry for your loss — please accept our deepest condolences during this difficult time.
There may have been a miscommunication regarding your return. We’ve just resent our response, which includes the details on how your item can be exchanged for store credit.
If you have any further questions or need additional assistance, please don’t hesitate to get in touch — we’re here to help
Vastaus yritykseltä Sineadkeary
Thank you so much for your kind words. We're delighted to hear that you were happy with the quality, prompt delivery, and that everything arrived exactly as described.
Your feedback means a lot to us, and we truly appreciate your support. We look forward to welcoming you back again soon!
Had to exchange
Had to exchange. New size was perfect. Quick turn around on exchanges. Love my new Tori Jacket
2. heinäkuuta 2025
Vastaus yritykseltä Sineadkeary
Thanks so much for your feedback! We're glad the exchange was quick and the new size fits perfectly. Enjoy your new Tori Jacket!
Great service and very nice pieces
2. heinäkuuta 2025
Vastaus yritykseltä Sineadkeary
Thank you for your kind words!
Judt a total Joy!
Everything about my order was exquisite, from the absolutely beautiful, buttery soft and immaculately produced clothes, to the wonderful packaging. Simply faultless. I am a new customer and I will remain a customer!
1. heinäkuuta 2025
Vastaus yritykseltä Sineadkeary
Thank you so much for your kind words and wonderful review! We’re absolutely thrilled to hear that your first experience with us was such a positive one. We can’t wait for you to shop again soon!
Bought the black shorts and loved them…
Bought the black shorts and loved them so I went back for the white too. Delivery was so fast and I was delighted to support and Irish brand. Congratulations all.
1. heinäkuuta 2025
Vastaus yritykseltä Sineadkeary
Thank you so much for your lovely review! We're delighted to hear you loved the black shorts enough to come back for the white — that means a lot to us. We're especially grateful for your support of an Irish brand, your kind words and encouragement mean everything to our team.
Quality of Fabric
The black satin trousers were a perfect fit and really good value.
Really elegant and won’t date anytime soon. I also like to buy from Irish Designers.
1. heinäkuuta 2025
Vastaus yritykseltä Sineadkeary
Thank you for your lovely feedback.
We're so pleased to hear the black satin trousers were a perfect fit and great value.
It's wonderful to know you appreciate their timeless elegance and your support of Irish design means so much to us.
We're grateful for your kind words and continued support.
Great Customer service delivered two…
Great Customer service delivered two days from ordering. This is the third jacket I have bought. Great quality and great fit.
30. kesäkuuta 2025
Vastaus yritykseltä Sineadkeary
Thank you so much for your continued support!
We're thrilled to hear that you're happy with the quality and fit of our jackets, and that your order arrived quickly.
It means a lot to us that this is your third purchase — we truly appreciate your loyalty.
If there's anything else we can do for you, don't hesitate to reach out!
Excellent Excellent service
Excellent service.
Very nice fit -true to size
Prompt delivery and packaging was very carefully done
30. kesäkuuta 2025
Vastaus yritykseltä Sineadkeary
Thank you for your kind words!
We're so glad to hear you were pleased with the service, the fit, and the care we put into our packaging.
It's great to know the sizing worked out perfectly and that your order arrived promptly.
We truly appreciate your support and look forward to serving you again!
I have many many items of Sinead Keary…
I have many many items of Sinead Keary to date and the greatest of reasons for continuing to support the brand , is quality , the look and the fit.
Thank you to the Team at Sinead Keary.
M
30. kesäkuuta 2025
Vastaus yritykseltä Sineadkeary
Thank you so much for your continued support and loyalty to the Sinead Keary brand.
We're truly grateful to hear that the quality, style, and fit keep you coming back.
It means the world to our team to know our pieces resonate with you.
Thank you again for your kind words — we look forward to bringing you even more pieces you’ll love!
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