I will start by saying the second Dress l purchased as a present is fabulious and Thank you Unfortunately l got it 2 months after I returned the first Dress Several emails later and Tracking deta... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Pleasantly surprised by the quality and fit of the cardigans and trousers i bought. However, the length of the trousers is longer than anything I've ever tried on! The effort of getting them taken up... Näytä lisää
Yritys on vastannut
I purchased the puppy love pjs as a birthday gift for my sister. Really beautiful, so soft & cozy. Very big fitting so I had to exchange for a smaller size. The returns process was easy and I got the... Näytä lisää
Yritys on vastannut
The satin trousers are very comfortable and are of a good quality They were lined and, the satin fabric is of a good weight. I was slightly disappointed that the leg width was narrower than anticipa... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Sinead Keary The Label is an Irish fashion brand, founded in 2020 by Personal Shopper and Designer Sinead Keary. The first collection came to life after 12 years of working in luxury retail and with hundreds of personal shopping clients who repeatedly expressed that they had a wardrobe full of clothes and nothing to wear. Sinead set about designing a collection of luxury essentials to help in forming the foundations of a capsule wardrobe collection to act like pieces of a jigsaw puzzle, enabling women to make better sense of their wardrobe. Sinead Keary The Label is now a leading design house for timeless luxury fashion essentials which have been thoughtfully created to empower women to feel stylish and confident with every outfit. Minimalism, femininity, fine fabrics and perfect fit are all essential components to the label collection.
Yhteystiedot
Irlanti
- sineadkeary.com
4,2
Hyvä
282 arvostelua
On vastannut 94 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
They have my item and my money. Daylight robbery
I sent an item back requesting an exchange. I paid for tracking on this. Item has been returned and I’ve had no acknowledgment that’s the items been received and no communication regarding the return. I’ve emailed, DM’d, publicly commented on their socials and I’ve heard nothing back. They have my item and my money. I’d appreciate a reply back and the exchange I asked for or I’ll be going further about this. They are supposed to be a luxury brand and there is nothing luxury about the customer service. It’s appalling. Quick enough to comment and like influencers posts but ignoring their own paying customers emails and messages. Shocking
12. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sineadkeary
We are so sorry for the delay and the frustration this has caused. This is not the level of service we aim to provide, and we sincerely apologise for the lack of communication regarding your returned item.
Please email us directly at hello@sineadkeary.com
with your order details, and our team will ensure your exchange is processed immediately. We truly value our customers and appreciate the opportunity to make this right.
Kind regards,
The Sinead Keary Team
Non existent customer service
I received an item as a Christmas gift that didn’t fit and attempted to return it for a credit note. The online returns system wouldn’t recognise the order details, so I submitted the information manually as instructed on 29th Dec. I received an automated response saying someone would be in touch, but no one ever contacted me.
I followed up multiple times with customer service and received no response. Because the return was never approved, the return window has now passed and I’m left with an item I can’t use. This was my first experience with this brand, and it will be my last.
15. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sineadkeary
We’re very sorry for the frustration and disappointment caused by your experience. This is not the level of service we aim to provide, and we sincerely apologise for the lack of communication regarding your return.
Please reach out to us directly at hello@sineadkeary.com
with your order details, and our team will do everything possible to resolve this for you. We truly value our customers and appreciate the opportunity to make this right.
Kind regards,
The Sinead Keary Team
Vastaus yritykseltä Sineadkeary
Thank you for your kind words!
Emailed customer service several times…
Emailed customer service several times and question was and still is ignored.
29. joulukuuta 2025
Vastaus yritykseltä Sineadkeary
We’re very sorry that your messages have gone unanswered. This is not the experience we want for our customers, and we sincerely apologise for the frustration caused.
Please contact us directly at hello@sineadkeary.com
with your details so we can resolve your query as quickly as possible. We truly value our customers and appreciate the chance to make this right.
Kind regards,
The Sinead Keary Team
The worst service!
Bought a top at 30% off, top was too small. Went to return it & they only allow to put the amount back on a gift card because it was a final sale product....yet the top is now 50% off on their website so it obviously wasnt final sale! Have had no response from customer service in over 2 weeks despite numerous emails. Appalling customer service. Still dont know where I stand
29. joulukuuta 2025
Vastaus yritykseltä Sineadkeary
Thank you for your feedback, and we’re very sorry for the frustration caused.
Please email us at hello@sineadkeary.com
with your order details, and our team will review your case and work with you to resolve this. We truly value our customers and want to make this right.
Kind regards,
The Sinead Keary Team
I sent item back as it was too small,I…
I sent item back as it was too small,I emailed enquiring about my refund sent on details yet no response
29. joulukuuta 2025
Vastaus yritykseltä Sineadkeary
We’re very sorry for the delay and lack of response regarding your returned item. This is not the experience we want for our customers, and we sincerely apologise for the frustration caused.
Please email us directly at hello@sineadkeary.com
with your order details, and our team will ensure your refund is processed as quickly as possible. We truly value our customers and appreciate the opportunity to make this right.
Kind regards,
The Sinead Keary Team
Unbelievable service ….
Unbelievable service ….. thank you so much …. Everyone adores your clothes on me
Thank you
Nan
29. joulukuuta 2025
Vastaus yritykseltä Sineadkeary
Thank you so much for your kind words! We’re thrilled to hear you and everyone around you are enjoying your pieces. Your support means the world to us!
I love all of your clothing pieces
29. joulukuuta 2025
Vastaus yritykseltä Sineadkeary
Thank you for your support!
Great customer support
Great customer support, quick and hassle free!
6. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Sineadkeary
Such kind words, thank you!
Quick delivery and beautifully wrapped..
29. joulukuuta 2025
Vastaus yritykseltä Sineadkeary
Delighted you love your pieces, your support means everything.
Vastaus yritykseltä Sineadkeary
Thank you, we hope you love styling it!
Absolutely delighted with all my…
Absolutely delighted with all my purchases, as a curvy lady I wasn’t sure about the sizes but they are amazing!! Everything fitted beautifully and I am just sorry I have never ordered before!!! My new obsession
30. joulukuuta 2025
Vastaus yritykseltä Sineadkeary
Thank you for your support!
Prompt delivery of a quality product!
29. joulukuuta 2025
Vastaus yritykseltä Sineadkeary
Thank you for your kind words!
Quick delivery & great quality!
Really speedy delivery which I was very grateful for as I had left planning my Christmas outfit to the last minute!
Great quality, delighted with my items. Thank you.x
29. joulukuuta 2025
Vastaus yritykseltä Sineadkeary
Thank you so much for your lovely feedback! We’re thrilled your items arrived in time and that you’re delighted with them. Enjoy your outfit!
Vastaus yritykseltä Sineadkeary
Thank you so much! We’re delighted you’re happy with the quality and delivery!
Never disappoints
Never disappoints. High quality garments in beautiful packaging.
29. joulukuuta 2025
Vastaus yritykseltä Sineadkeary
Your support means everything!
Lovely company to buy from
Lovely company to buy from. Beautiful clothes. My only complaint about tops is, they are not suited for tall women tops very short.
29. joulukuuta 2025
Vastaus yritykseltä Sineadkeary
Thank you so much for your kind words! We’re delighted you love our clothes. We really appreciate your feedback regarding the length of our tops and will take it on board as we continue to improve our designs.
Beautiful product and loved the packaging
Beautiful product and loved the packaging. The design and colours are gorgeous 😍
29. joulukuuta 2025
Vastaus yritykseltä Sineadkeary
Thank you so much! We’re thrilled you love the design, colours, and packaging, your kind words mean a lot to us!
Excellent service
Excellent service, super fast delivery, item was quite oversized & I sized down. So I’d be an 10 and I sized down to an 8 which is still roomy. But lovely item. Perfect for casual work days
29. joulukuuta 2025
Vastaus yritykseltä Sineadkeary
Thank you for your feedback! We’re delighted you love your item. We also appreciate your note on sizing, it’s very helpful for other customers.
Great quality pj's and they wash really…
Great quality pj's and they wash really well. Delighted with them.
29. joulukuuta 2025
Vastaus yritykseltä Sineadkeary
Thank you, we hope you love them!
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