Sineadkeary Arvostelua 282

Prompt delivery and fabulous quality of fabric
Highly recommend

Beautiful 😍 so happy with my purchase. Quality excellent as usual

Received my beautiful blazer
Quality is fabulous, stunning on
Can’t wait to wear it,
Received 2 days after ordering
Excellent service

Beautiful cardigan, have now 2, baby blue & baby pink, what’s not to love & the delivery, was in 2 days 😍

Extremely frustrating experience. The company was almost impossible to contact and when I finally received a response, I was simply told I was in the wrong despite having clear evidence that my return was sent within the required timeframe. Although they later acknowledged receipt of the item, they relied on their processing date rather than the documented return date I had already provided by email.

They refused to honour an exchange in line with their own website terms and conditions. Responses felt robotic, with no acknowledgement of their mistake or the inconvenience caused. There was no sense of customer care or accountability throughout the process. Unfortunately, this experience means I will not be shopping with them again.

Quality of their cardigan was very poor.
I bought a Clara cardigan & put it away for Christmas. Since wearing and washing per instructions, it is fraying at the front.

Worst Customer Service I have ever experienced. I had an issue with a return not being refunded. 27 emails back and forth and 3 weeks later I finally get refunded. I requested my issue be escalated to a manager which was ignored. I also requested a call back as the issue was not being investigated properly.This request was also ignored. A competent person should be assigned to deal with issues rather than just ignoring and trying to fob people off. This has completely put me off shopping this brand as it caused so much stress and frustration to recoup my money!!!

Beautiful items, quality materials.

Exceptional service and quality every time! I have never not loved anything I bought

Coat arrived very promptly. Delighted with the quality of it. True to size too as I am a size 16 with long arms and it fits perfectly

True to description, exceptional quality & very fast delivery. Love everything I purchased.

Unfortunately I was really disappointed with my order. I ordered the Aurora jacket and trousers in cream. When the order arrived, the jacket and trousers were two totally different shades of cream and the difference in shade was very obvious- as if they had come from two different batches of fabric. They were quick to reply via Instagram DM and offered that I could exchange the items for a better colour match but I would have had to pay the returns cost myself. Poor considering the items were being returned through no fault of my own! Pity because the quality of both the jacket and trousers seemed excellent. This also happened to my friend so seems to be a common occurrence unfortunately.

Beautiful quality, excellent sale prices with all sizes available and super fast shipping. Everything purchased will be kept as all items are beautiful and fit great

Prompt delivery and great quality of goods

Amazing..start to finish... well priced. FAST delivery. And very high quality.
Spent the night getting compliments

perfect , but need something to wear with it

The products are beautifully made and packaged. Delivery was swift. The follow up email from Sinead Keary to thank me for my custom was a lovely touch. Will definitely buy from this brand again.

I ordered a coat which was endorsed by a popular influencer, and it is too big. Of course I was mindful of ordering from a niche company and read reviews prior.

The order was made on Dec 26, 2025. Received the item Jan 10, 2026. I initiated a return on Jan 14, 2026 and the link to dpd provided does not seem to work. Called dpd, who said to take this up with Sinead Keary. No response to emails, dm on instagram fron Sinead Keary. There is no number to call or chat option. They have no path for returning my item. Very frustrated and feel like I have a useless coat for 239£ which I can never wear.