The process was very easy to follow and the advisor took all the relevant details for the wills to be made. Having taken all the needed information I was very pleased with the speed of getting the wi... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Shane, who we had are appointment with was very professional and explained everything to us and said any questions that we didn’t understand he was happy to repeat again and explain it! We have not h... Näytä lisää
An excellent example of a great opportunity to leave your past to your families future. Expertly put together and delivered by respectful well mannered staff. Listened to every word and small detail... Näytä lisää
We had a phone conversation with Shane about our Wills, he went through everything, explaining as we went along, ensuring we understood, he was extremely polite and helpful, he made sure that we knew... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Simpler Law
Yrityksen kirjoittama
At Simpler Law we believe that Wills, Trusts, Lasting Powers of Attorney, and other forms of Estate Planning should be accessible and affordable for everyone. Families work hard for what they achieve and this should be protected and passed on to future generations.
We do not subcontract out our Will Writing requirements and all the Wills we write are legally binding and prepared with each unique individual and their requirements in mind.
We have written in excess of 220,000 Wills and hold a £5M indemnity insurance. We have a robust and industry leading Customer Care Charter in place to protect our clients, which can be found here.
We do not subcontract out our Will Writing requirements and all the Wills we write are legally binding and prepared with each unique individual and their requirements in mind.
We have written in excess of 220,000 Wills and hold a £5M indemnity insurance. We have a robust and industry leading Customer Care Charter in place to protect our clients, which can be found here.
Yhteystiedot
PO Box 1438,, LN5 5AX, Lincoln, Yhdistynyt kuningaskunta
- 0333 600 1000
- enquiries@simplerlaw.co.uk
- simplerlaw.co.uk
4,8
Erinomainen
7 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 60 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Clear and helpful advice
Very helpful and clear explanation of everything I needed to know.
Very personable adviser.
24. syyskuuta 2026
Following on from enquiry about making a will
Following on from enquiry about making a will we were contacted by telephone call from a consultant by the name of Jack who went through the complete process from start to finish in a fully comprehensive pressure free manner in which we are more than happy with and agreed to have Simpler law arrange our wills.
23. syyskuuta 2026
Oma-aloitteinen arvostelu
WILL/LPA
Taking the time to go through things with the consultant in a practical way.
23. syyskuuta 2026
Oma-aloitteinen arvostelu
Explaining everything in an easy way…
Explaining everything in an easy way using plain English, good listening and great attention to detail.
23. syyskuuta 2026
Information was clear and informative.
Information was clear and informative.
The reminder was effective
The entire process from meeting the gentleman in Asda to the actual appointment was very professional. Also the explanations and suggestions I was happy with as I was given a choice
23. syyskuuta 2026
Although I had been thinking previously…
Although I had been thinking previously about this, Carl explained clearly the benefits and we complete the details without any issues. Thanks again for excellent service
23. syyskuuta 2026
AVOID
AVOID, AVOID, AVOID - SCAMMERS TAKING ADVANTAGE OF ELDERLY- carried out my Will with simplar law and power of attorney, i have arranged for my house to be put in trust for my daughter, i have since found out on my documents simplar law and their trustees are now beneficiaries on my will, same with power of attorney, also my house is not left to my daughter it goes to simplar law trustees, so see cannot sell or do anything with my house when i am gone, she has to contact the trustees to ask permission and they take a percentage of the sale. I have been to see a solicitor and they have been advised this is not the first case they have with this company and many others are poping up that are not governerned by the goverment, and that wills and power of attorney are not legal and sent through the government, so not worth the paper they are wrote on, i have been advised to cancel my monthly payment with simplar law and there trustees to which i have with my bank and they have advised that the company has taken payment via various methods and my bank and now looking into fraud with this company, i have paid nearly £4000 for nothing. Now having to pay solicitor to get me out of this mess, re do my affairs and see what monies we can get back- this company lie and tell you what you want to hear, then when it comes to it they put there name down on everything..... I am now taking simlar law to court and also they have been reported to the police for fraud and the financial ombudsmans to try and stop these scam companies.
22. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Simpler Law
Dear Ruby Carter, we are shocked and saddened by your libellous and wildly inaccurate review. We would have liked to reach out to discuss your unfounded allegations but can find no client of your name in our system. You have also refused the request for contact details we made via Trustpilot. Under no circumstances do we ever make ourselves the beneficiary of a client’s Will. This is highly unethical and something we never have and never will do. Equally, we never give ourselves Power of Attorney over any of our clients.
Beneficiaries are the loved ones our clients choose to leave their estate too, while the role of an Attorney is responsibility only given to a trusted friend or family member.
You mention Trustees in your post, and one of our sister companies are often professional trustees for families to add the extra legal protection of being a limited company and legal knowledge. As professional trustees they never benefit from a Trust and instead work to increasing its value for the benefit of the beneficiaries. While it is true that beneficiaries would have to work with the professional trustees to arrange the sale of the property held in trust it is a lie that they would benefit from such a transaction. This never happens and never will.
You are correct that there is no regulation in the Will writing industry the views you make are widely off the mark. The documents we write are legally binding once signed and witnessed correctly and offer protection to the families of our clients. We have previously petitioned the Government to regulate the industry and were ignored, an event which inspired our Customer Care Charter https://www.simplerlaw.co.uk/customer-care-charter You also mention Lasting Powers of Attorney. We give all our clients the choice of registering theirs with the Government themselves, or we provide a service to do this for them. All the documents we prepare are successfully registered by the Government. We strongly advice clients to have us register their LPAs, if they choose not to then we cannot be held responsible.
Our fees are highly competitive and noticeably cheaper than those of high street solicitors who are quite often not experts in this area of law. The figures you quote are for a Family Trust a complex and powerful document which protects the family estate during life as well as after passing away. We do not simply prepare one of these without the full ‘buy in’ of the client. Our documents are professionally written and provide powerful legal protection. We have a £5M indemnity policy which we are proud to state that we have never had to use.
For readers of this review, it is worth noting that we have not been approached by the financial ombudsman nor the police nor the courts. With this in mind we believe that this review is fake.
Avoid, Avoid, Avoid!
£6,000 for a Will that puts property in trust is extortionate surely? This is what Simpler Law charged my parents. For a Will priced at £129 initially, this increased to over £6,000 during the phonecall to discuss their Wills. Not only that, but they were to be charged an additional £25 per month for the duration of the Will! How can this be allowed to happen? My father felt rushed over the phone and gave his card details, which were immediately used and by the next working day, the money had gone from his account. Once he had time to think about it, he called to advise he had changed his mind and did not want to go ahead. Suddenly, the amount dropped down to £1700! Really? How can they charge £6,000 in one phone call and immediately drop it to £1700 in the next? My father was adamant he wanted to cancel and the money was a good three weeks in coming back to him. Not so quick to refund as they are to take! My advice - avoid this company at all costs. My parents have since sought legal advice elsewhere and everything is being done at a very reasonable £1200, for exactly the same product as this company quoted for with no extra monthly amounts payable. Disgusting company!
Update - reply to the comments of Simpler Law.
They are not wild allegations and my parents were, briefly, clients of yours. I reached out to Trust Pilot to ask how to provide documentation to yourselves as at no point during the process, were my parents given any reference from you so I was unable to complete the form that was sent, as it would not allow me to attach any documentation without a reference. Please do not call me a liar, the firm of solicitors my parents have since seen, have offered exactly the same as you for £1200, with no additional monthly fees. As for my parents taking advantage of a credit facility which is why it took so long to refund the money, is not the case. They were asked for their card details over the phone so there was no reason for the refund to take well over three weeks to come back to them. I stand by everything I have written and not being able to provide a reference does not make any of this untrue.
24. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Simpler Law
Dear Jane, we are concerned by the emotive and inaccurate review you have left. Obviously, you are not a client of ours and despite our reaching out to you via Trustpilot for contact information we have no way of identifying your parents to prepare a considered reply to your wild accusations.
From what we can gather from your description is appears that your parents purchased a family and estate mirror Will and during their detailed consultation we discovered that they would benefit from a living trust known as a Family Trust. This is something which places properties and other assets into Trust immediately, while the owners are still alive, adding additional protections. For example, negating the requirement for Probate when the time comes.
It also appears that your parents chose to include one of our sister companies as professional Trustees, a wise move as a limited company has legal protections which individuals do not. Obviously, this is not a free service and costs more than our standard aftercare service of £8.99 per person per month.
Again, based on your post above, it looks like your parents took advantage of our 14 cooling off period to cancel their Family Trust, which is their right. As it appears we believe they have an estate which would benefit from extra protection we then suggested a Protective Property Trust, something different from a Family Trust which is only established when someone has passed away is at a different cost.
Obviously, according to your account, your parents did not wish to proceed with us any further and requested a refund. Although we have no way of confirming this, as a Family Trust was involved, it’s highly likely that your parents may have taken advantage of a credit facility which would have delayed the refund.
There is no way that a high street solicitor will provide a Family Trust for £1,200 and even then in this situation they are more likely to make themselves as individuals the professional trustees. We always work to the highest standards and ethics, following our Customer Care Charter https://www.simplerlaw.co.uk/customer-care-charter and strongly dispute your allegation that we are a ‘disgusting company’.
Sian was amazing
Sian was amazing, really thought, caring and explained everything in detail. As much time was taken to explain everything and to go through all aspects of my will, thank you so much. I would definitely recommend them
11. syyskuuta 2026
Oma-aloitteinen arvostelu
Thankfully my will is very simple
Thankfully my will is very simple. Never the less it was all done and dusted in 20 minutes! Megan made me feel at ease and with the whole process, and clarified the queries I raise
Thank you
17. syyskuuta 2026
Shane was brilliant
Shane was very caring and explained everything extremely well
17. syyskuuta 2026
Oma-aloitteinen arvostelu
Shane was able to go through things…
Shane was able to go through things expertly and clear and simple for me to understand. Knows how to put one at ease and give time to ask questions if needed.
18. syyskuuta 2026
understanding advisor
understanding advisor, Shane was empathetic, knowledgeable helpful.
great
18. syyskuuta 2026
when my will arrived i was 100% happy…
when my will arrived i was 100% happy with it, thanks
26. elokuuta 2026
Highly recommend this company
It felt a bit strange sorting an appointment via a supermarket! However I went with it (there was no hard sell) and we spoke to a lawyer at the company a week later. Shane was excellent in dealing with our will, very down to earth and professional, and after years of putting it off it’s now done. Thanks and appreciate the great service. We also had a call front their compliance team to ensure we were still happy with outcome - which of course we were.
10. syyskuuta 2026
following the bereavement of a close…
following the bereavement of a close family member, contact was made with Simpler Law. My experience of the service they have provided has been excellent and worthy of this 5 star rating.
14. syyskuuta 2026
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