I ordered a keychain as a present and chose silvercut despite them being much more expensive than other companies because their FAQs specifically state the laser engraving will not fade. In two years... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Beautifully and precisely crafted. I couldn’t have asked for more. Originally ordered two of the silver finishes, then modified the order (without hassles and quite seamlessly too), with another one w... Näytä lisää
Yritys on vastannut
I gifted my husband with one of your beautiful keychains for Christmas. Our beloved rescue pup passed away several years ago but not a day goes by that we don't think of him. Silvercut did a magnifice... Näytä lisää
Yritys on vastannut
Oh my goodness, our Silvercut keyring arrived so quickly to Australia, I opened it, and saw our boy Max, it was an exact replica of him and I burst into tears, same for my hubbie, so thankful I ordere... Näytä lisää
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Yrityksen kirjoittama
Silvercut creates custom jewelry pieces, carefully cut and engraved to commemorate your special memories. It's a beautiful way to take your loved ones with you whenever you go, keeping them close to your heart at all times.
Yhteystiedot
Stockholm, Ruotsi
- support@silvercut.com
- silvercut.com
4,5
Erinomainen
6 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 93 %: iin saamistaan huonoista arvosteluista
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Memories of Joy
I got one made for my dog when he passed away and loved it so this last order was one of my girlfriends dog and she loved it as well.
Seeing how happy my girlfriends was made me very happy so I definitely recommend silver cut to everyone with a pet now.
13. joulukuuta 2025
Vastaus yritykseltä Silvercut
Hello, Daniel! Thank you so much for trusting us with something so meaningful! 🤍 It truly means a lot to be part of honoring two very special furbabies. Knowing it brought a smile to your girlfriend, and that happiness came full circle for you is exactly why we do what we do! 🐾✨ We really appreciate the love and the recommendation. Sending you both lots of warm thoughts, and thank you again for letting us create these keepsakes. 💛
Silvercut Team
Absolutely five stars
Absolutely five stars. My partner gave me a keychain of my dog a couple of years ago, and this year, I reached out to Silvercut asking if they could do people. The communication was swift and excellent and they even sent me images of what the finished products would look like. I can’t wait to give one of my purchases for a Christmas gift (the other one is for me!). Highly, highly recommended.
1. joulukuuta 2025
Vastaus yritykseltä Silvercut
Hi, Jess! 😊 Thank you so much for your sweet words! We’re over the moon to hear that your keepsakes are bringing so much joy, both as gifts and for yourself! 🎁🐾. It really makes our day knowing we can help create memories that last forever.
We can’t wait for your loved ones to see them too! Thanks again for choosing Silvercut and for the wonderful recommendation. 💛
Silvercut Team
Didn't like how my keychain turned out
12. joulukuuta 2025
Vastaus yritykseltä Silvercut
Hi, Karizza! We’re really sorry to hear that your keychain didn’t turn out as expected. The engraving really depends on the quality and detail of the photo submitted, and after checking, it seems the image didn’t have enough details for the best result. Unfortunately, this slipped through during our busy period. If you could send us a clear, close-up photo of the pendant to support@silvercut.com we’ll be happy to review it and provide feedback, along with possible ways to make it right. 🙏
Silvercut Team
I was a little nervous going into…
I was a little nervous going into getting it but despite it being a hard picture it was amazing
11. joulukuuta 2025
Vastaus yritykseltä Silvercut
Hello, Ethan! Thanks so much for giving us a shot. 💛 We’re really glad you trusted us with a tricky photo and even happier to hear it turned out great. Can’t wait to craft more special memories for you in the future! ✨🐾
Silvercut Team
You can barely make out the dogs in the…
You can barely make out the dogs in the picture. If it wasn’t clear enough, someone should’ve contacted me! It was a complete waste of money!!
11. joulukuuta 2025
Vastaus yritykseltä Silvercut
Hi Karen, thanks for sharing your thoughts and we’re really sorry this was your experience. Engraving details are very dependent on the photo quality, which is why we have Photo Guidelines in place to help set expectations. That said, if you feel the final pieces doesn’t reflect the photo you submitted, we’d truly like to take another look and help where we can. Please feel free to email us at support@silvercut.com with a clear, close-up photo of the pendant you received. Our team will be happy to assess it, walk you through what may have affected the result, and see what possible solutions we can offer.
We’re here to help and would love the chance to make this right for you. 💛
Silvercut Team
Finished product
The first time I ordered, they made it and sent the requested item. It was horrible! I reached out, they apologized and said they neglected to review the photo before making the Keychain. I had to take pictures of it as proof. I sent in a second photo they showed me a preview and I accepted it. They shipped it out and I waited and waited and the tracking said it was 2 counties away and wasn't moving. I reached out and they just kept assuring me it would arrive. After several weeks of no movement I reached out again and convinced them it was lost. They sent out another product but due to the delays it did not arrive until well past Christmas although I had placed the order in either October or November. I ordered it with the assurance it would arrive before Christmas. It was to be a gift from father to son. Unfortunately he passed away at just 32, before he could give it to his dad. Obviously couldn't control the unexpected loss of our child but it took so long to get here that I gave it to him on the same day our son passed away. The finished product was not as good as advertised photos so I would say order at your own risk.the rating system is not allowing me to put in the date of my experience.
1. tammikuuta 2025
Vastaus yritykseltä Silvercut
Hi, Amy! Thank you for taking the time to leave a review and for sharing your experience with us. We’re truly sorry for the frustration and heartache surrounding your order, especially given the timing and the meaning behind the keepsake. We can only imagine how difficult that period was for you and your family, and we appreciate you allowing us to be part of something so personal.
Engraving quality is highly dependent on photo quality, which is why we provide Photo Guidelines in our shop so expectations are clear from the start. That said, when a keepsake doesn’t meet expectations, we always do our best to help. This includes reviewing new photos, providing previews, and remaking pieces at our expense when needed.
We’re also sorry for the shipping delays you experienced. The holiday season can significantly affect logistics, both during international transit and once packages reach their destination country. We actively monitor shipments, and when a delivery goes beyond the expected timeframe, we do step in to arrange replacements even before a shipment is officially marked as lost.
We truly value every customer and every story behind each order. While we regret that this experience was not as smooth as it should have been, we hope you know our intentions were always to help and see this through as best we could under the circumstances.
If there is anything further we can assist with, please don’t hesitate to reach out to us directly at support@silvercut.com We are always here to listen and help where we can. 🙏
Silvercut Team
A great company to order from
A great company to order from. I had a small issue with a keychain and they are going to make it right. Also, great communication. Every email was answered promptly. I would recommend using Silvercut!
11. joulukuuta 2025
Vastaus yritykseltä Silvercut
Thank you so much for the kind words, Josephine! 😊 We’re really glad you reached out and gave us the chance to help. Taking care of things and keeping you in the loop is important to us, and we’re excited to make sure the final piece is something you truly enjoy. Thanks a ton for the recommendation and for choosing Silvercut.💛
Silvercut Team
These key chains are perfect
These key chains are perfect! I decided to order my dad one
11. joulukuuta 2025
Vastaus yritykseltä Silvercut
Thank you so much for the love, Lindsay! 🥰 It truly means a lot that you trusted us with something so meaningful. We’re excited to create one for your dad too and will put the same care and heart into it. ✨ If you ever need help along the way, we’re just a message away. Thanks again for choosing Silvercut! 😊
Silvercut Team
We loved the well carved keychain !
We loved the well carved keychain !! We were so happy to receive this work of art that will be a forever memory of our departed fur baby
3. joulukuuta 2025
Vastaus yritykseltä Silvercut
Thank you so much for trusting us with something so meaningful, Rakesh! 💛 It truly means a lot to know the piece brought joy and helps keep such a special soul close. Being part of honoring your fur baby’s memory is an absolute honor for our team. 🐾✨
Wishing you comfort whenever you hold it, and thank you again for letting us create this keepsake for you.
Silvercut Team
Vastaus yritykseltä Silvercut
Thanks so much for sharing this with us. It means a lot to know your keepsake brings such comfort. 🙏 We're really grateful you chose us to make something so special that you can keep close. 💛
Silvercut Team
HIGHLY recommend this company
I had the best experience with Silvercut. I had received my order and was unfortunately not pleased with how it came out. I reached out to them about it and they were extremely quick to respond and helpful. I previously received one as a gift so they took my friend’s name and found the exact blueprint of my dog from her purchase and redid the keychains. I would recommend this company to anyone!!
27. marraskuuta 2025
Vastaus yritykseltä Silvercut
Aw this makes us so happy to read. Really glad you reached out and that we could help make sure you got keepsakes you truly love. ❤Anytime you need anything or have questions, we’re always just a message away. Thanks so much for the kind words and for recommending us. 🥰
Silvercut Team
Vastaus yritykseltä Silvercut
Thank you SO MUCH! 🥰✨
Silvercut Team
I have ordered from silvercuts multiple…
I have ordered from silvercuts multiple times already. They are great gifts and always look great. Customer service is very helpful and kind if you have a issue. Highly recommended
9. joulukuuta 2025
Vastaus yritykseltä Silvercut
Thank you so much, Erik! 💛 It means a lot that you keep coming back to us. Our goal is always to create keepsakes you can truly love, and we’re really glad we could do that for you. Thanks for the continued trust and support. Wishing you happy holidays ahead! 🎄✨
Silvercut Team
Everything that was promised was…
Everything that was promised was delivered. From the excellent picture transfer to the finished product dropping through the letterbox well within the expected timeframe.
First class!
30. marraskuuta 2025
Vastaus yritykseltä Silvercut
Wow, thank you so much for the glowing feedback. 🥰 We’re really happy to hear your order arrived quickly and turned out just the way you hoped. It means a lot that you chose Silvercut. Thanks again for the kind words. 💛
Silvercut Team
Your AI PHOTO WAS GOOD
Your AI PHOTO WAS GOOD, but when I received the key chain it was not good. I have requested a refund.
.
29. marraskuuta 2025
Vastaus yritykseltä Silvercut
Hi, Donna! We are truly sorry to hear about your disappointment. The quality of the engraving depends heavily on the clarity of the photo, and since the original images had very limited detail, which is a photo of an old photo, we suggested the reimagined version so you could still have a keepsake that reflects the furbaby. This was only done after your approval, as we always want you to feel comfortable with the process.
Even so, our goal is for you to receive something that feels right and meaningful. As soon as you shared your concern, we let you know that we are committed to helping in every way we can. We are saddened to see the negative review while we are in the middle of working on a solution, but we respect your feelings, and we are still here to assist.
Kindly check the email we sent as we work through the specific details that need improvement. Understanding exactly what you would like us to adjust will help us find the best resolution for you. We’re here and ready to help. 🙏
Silvercut Team
Excellent product
Excellent product! I wish I had bought the larger size of keychain and may order another.
12. marraskuuta 2025
Vastaus yritykseltä Silvercut
Thanks so much for the sweet feedback, LeAnn. We’re really glad you loved your keepsake. 💛 The larger size definitely shows off more of those little details, so it’s a great pick for your next one. Whenever you’re ready, we’ll be here and happy to make it for you! 😊
Silvercut Team
Great service, Great detail!
Having sent in pictures and the team reveiwed and made sure the end product was perfect was great. Shipping was fast and on-time I would order again!
5. joulukuuta 2025
Vastaus yritykseltä Silvercut
So happy to hear that, Dillon. 💛 Hearing that everything checked out from the design review to the delivery really made our day. We’d love to craft more pieces for you soon. Wishing you a wonderful holiday season! 🎄✨
Silvercut Team
I've ordered twice and both times have…
I've ordered twice and both times have been extremely satisfied with the quality of product delivered!
28. marraskuuta 2025
Vastaus yritykseltä Silvercut
So happy to hear that, Paul. 💖 It really means a lot to us knowing we hit the mark for you each time. Thanks for being such an awesome part of our little Silvercut family and we’ll be here whenever you’re ready for another keepsake. 😊
Silvercut Team
I couldn't believe that a photo of our…
I couldn't believe that a photo of our cat could translate so well into a silver key chain! It will be the best holiday present for my partner this season.
27. marraskuuta 2025
Vastaus yritykseltä Silvercut
Hi, Ernest! Thank you so much for choosing us to create something so special for your partner. It means a lot that your cat’s photo turned into a keepsake you’re excited to gift. ❤️🐾 Wishing you both the happiest holidays and lots of smiles when the keychain is unwrapped! If you ever need anything else, we are right here. 😊
Silvercut Team
Almost a month and still haven’t…
Almost a month and still haven’t received my order
It says undeliverable
Would not recommend
5. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Silvercut
Hi Paula! Thank you for taking the time to share your feedback. I checked your order, and it shows as successfully delivered and confirmed on the tracking. The delivery was also completed within the estimated time frame in our Shipping Policy. We know tracking updates can sometimes be confusing, and we are really sorry if that caused any worry. We rely on the post office’s scans, and the most recent update shows the package was picked up at the facility by the recipient.
If you did not receive it personally or if anything is missing, just let us know, and we will help you right away. 🙏
Silvercut Team
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