I ordered a keychain as a present and chose silvercut despite them being much more expensive than other companies because their FAQs specifically state the laser engraving will not fade. In two years... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Beautifully and precisely crafted. I couldn’t have asked for more. Originally ordered two of the silver finishes, then modified the order (without hassles and quite seamlessly too), with another one w... Näytä lisää
Yritys on vastannut
I gifted my husband with one of your beautiful keychains for Christmas. Our beloved rescue pup passed away several years ago but not a day goes by that we don't think of him. Silvercut did a magnifice... Näytä lisää
Yritys on vastannut
Oh my goodness, our Silvercut keyring arrived so quickly to Australia, I opened it, and saw our boy Max, it was an exact replica of him and I burst into tears, same for my hubbie, so thankful I ordere... Näytä lisää
Yritys on vastannut
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Yrityksen kirjoittama
Silvercut creates custom jewelry pieces, carefully cut and engraved to commemorate your special memories. It's a beautiful way to take your loved ones with you whenever you go, keeping them close to your heart at all times.
Yhteystiedot
Stockholm, Ruotsi
- support@silvercut.com
- silvercut.com
4,5
Erinomainen
6 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 93 %: iin saamistaan huonoista arvosteluista
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good detail
Good detail. Good customer service. Although in advertisements and pictures the depth of the engraving seems greater than what it actually is.
22. joulukuuta 2025
Vastaus yritykseltä Silvercut
Thanks so much for sharing this with us, Braedan! 😊 We really appreciate you choosing us to create something so meaningful.
Engraving can vary depending on the photo used, but we always do our best to bring out as much detail as possible. ✨ If you ever want us to take a closer look, feel free to email a clear, close-up photo of the pendant to support@silvercut.com and we’ll gladly check it out for you.
Thanks again for the kind words and for being part of the Silvercut family! 💛
Silvercut Team
Vastaus yritykseltä Silvercut
Goated Lopez, this truly means so much to us. 🥰 Thank you from the bottom of our hearts for the love and kind words. We’re incredibly grateful you trusted us, and knowing you loved it makes everything we do worth it. Sending you lots of appreciation and good vibes! ✨
Silvercut Team
Ordered two pieces one with each of my…
Ordered two pieces one with each of my dogs faces. One came out great, the other not so good. If the image uploaded wasn’t clear enough for them to add the detail needed then I would’ve appreciated an email asking for a better picture than a mediocre product. Having spent as much money on a custom piece as this, would’ve appreciated more attention to detail
20. joulukuuta 2025
Vastaus yritykseltä Silvercut
Hi, Jake! Thanks for sharing this with us, and we’re sorry about the letdown with one of the pieces. We know how much these keepsakes mean, especially when they’re made to honor your furbabies. 🤍
Each engraving is done based on the photo provided, and the final result can really depend on the image quality. That said, we totally understand why you’d expect a heads-up if a photo might not translate as clearly. If you feel the piece doesn’t reflect the photo the way it should, please email us at support@silvercut.com If you can include a clear, close-up photo of the pendant, we’ll happily take a closer look, share honest feedback, and see what we can do to help make this right.
We’re always here to help and want you to feel good about what you received.
Silvercut Team
The outline of the keychain was not as…
The outline of the keychain was not as in depth as previously thought it would be. The cut out is more faint that I would have hoped for and more faint than what the item description shows.
20. joulukuuta 2025
Vastaus yritykseltä Silvercut
Hi, Erica! Thanks for sharing your thoughts, and we’re really sorry this wasn’t what you were expecting. We know how important these pieces are.
The engraving is heavily dependent on the photo provided, and the depth and detail can vary depending on the photo quality. The images shown on our site are engraved using high-resolution photos that meet the standards in our Photo Guidelines. That said, if you feel your keychain doesn’t reflect your photo the way it should, please email us at support@silvercut.com with a clear, close-up photo of the pendant. We’ll be happy to take a closer look, share honest feedback, and see what we can do to help make things right.
We're always happy to help!
Silvercut Team
Update: Great product and customer service
Update, I had submitted a bad review based on miss communication from my side, and my Gmail account being completely full and no emails where coming thought. We received the 2 keychains and loved them, they look so good and we can keep our little ones with us after they passed. Thank you
25. marraskuuta 2025
Vastaus yritykseltä Silvercut
Hi, Nubia! We’re really sorry this has been such a frustrating experience, especially since this order was meant to be a meaningful gift for your friend. We’re glad you chose us again, and we truly hate that it felt like you were left in the dark.
We want to reassure you that we have been replying to your emails and have even re-sent your order confirmation multiple times.\ Unfortunately, each time, our messages did not go through because we received an automatic notice that your email inbox is full and cannot accept new messages. Because of this, the confirmation and tracking emails would not have been delivered to you either, since they go to the same inbox. That’s also why it may have seemed like we weren’t responding. We don’t have another way to reach out, as email is the only contact information we have on file. If possible, you can clear some space in your inbox, or feel free to message us on our social media pages so we can stay in touch more easily.
The good news is that your order has already been processed and is currently with USPS, so it should be delivered to you soon.
Again, we’re truly sorry for the confusion and stress this caused. We would never take an order without fulfilling it, and we appreciate you giving us the chance to clarify what happened. We’re here to help however we can. 💛
Silvercut Team
Quick to respond and very cute product
Quick to respond and very cute product, packaged safely and my family members loved it!
2. joulukuuta 2025
Vastaus yritykseltä Silvercut
Thank you so much, Samantha! 💛 We’re really glad everything arrived safely and that your family enjoyed it. It means a lot to us that you chose Silvercut, and we’re always here if you need anything. ✨🐾
Silvercut Team
Great keychains and necklaces
The items I got are amazing. I recently had to say goodbye to my dog. I wanted something I can carry with me everyday. I got the heart necklace, life-like necklace and a few keychains and they are very much like the photos I submitted. The customer service response is also very quick. I had a question about one of my orders and they responded within a few hours. Thank you Silvercut Team.
16. joulukuuta 2025
Vastaus yritykseltä Silvercut
Karen, thank you so much for trusting us with something so meaningful.💖 It truly means a lot that you chose Silvercut to help keep your pup close each day. We’re really glad the pieces turned out true to your photos and that our team could be there when you had questions, too. 🐾✨ Sending you lots of love, and we’re always here if you need us.
Silvercut Team
The pieces I bought were perfect.
The pieces I bought were perfect just like my last order.
18. joulukuuta 2025
Vastaus yritykseltä Silvercut
Hi, Audrey! 💛 That makes us so happy to hear, truly. Thank you for coming back to us and trusting us again with something meaningful. It means a lot knowing everything turned out just right this time, too. 😊
Always here if you need anything at all! Big THANKS, again!
Silvercut Team
Item is exactly like it was described
Item is exactly like it was described. Recipient was very happy about product as it was memorial piece and it brought comfort.
29. tammikuuta 2025
Vastaus yritykseltä Silvercut
Hi, Linda! Thank you so much for trusting us with something so meaningful. 💛 It really means a lot knowing the piece brought comfort and was received with love. We’re honored to be part of a memory like that, and we’re always here if you ever need us again. 😊🐾
Silvercut Team
Looks great
Ordering and uploading a photo was really easy. I ordered the regular size. It looks great, though you do have to view it at a bit of an angle or in really good lighting to get the full effect. That may be due to the photo I used and not the company. Customer service was great. I would definitely order from them again.
4. joulukuuta 2025
Vastaus yritykseltä Silvercut
Hi, Barbara! Thank you so much for the kind review! 💛 We’re really happy to hear you enjoyed the process and that everything turned out beautifully. It means a lot to know you’re happy overall, but, if you ever have questions or need help with anything at all, please don’t hesitate to reach out to us at support@silvercut.com We’re always glad to help! 🙏
Silvercut Team
got for my husband for christmas
got for my husband for christmas. i has our dog we lost this year he loves it.
14. joulukuuta 2025
Vastaus yritykseltä Silvercut
Thank you so much for trusting us with something so meaningful! 🤍 It truly means a lot to be part of a gift that carries so much love and memory. Knowing it brought comfort and a smile makes our hearts full! 🐾✨ Wishing you both warmth and gentle moments as you keep your sweet pup close. 🙏
Silvercut Team
The bracelet I ordered is just…
The bracelet I ordered is just beautiful & the Newfoundland looks just like my picture!
16. joulukuuta 2025
Vastaus yritykseltä Silvercut
Thank you so much, Mandy! 😊 We’re really happy to hear everything turned out just right and that we captured your pup the way you hoped. It means a lot that you trusted us with something so special.🐾💛
Silvercut Team
Beautiful keepsake
Oh my goodness, our Silvercut keyring arrived so quickly to Australia, I opened it, and saw our boy Max, it was an exact replica of him and I burst into tears, same for my hubbie, so thankful I ordered 2!!! Couldn't be happier, can highly recommend. I have recommended you to many as it's a beautiful keep sake. Still hurts our boy was laid to rest but something I can remember when he was healthy.
16. joulukuuta 2025
Vastaus yritykseltä Silvercut
Oh wow, thank you so much for sharing this with us. 💖 Reading your message truly touched our hearts. Knowing that you saw Max so clearly in his keyring means everything to our team. It’s such an honor to help craft something you can hold close and remember him by, especially during a time that still feels tender! 🐾✨ We’re really grateful you trusted us with something so meaningful, and it means the world that you shared us with others too. Sending you and your hubbie so much warmth. Max is clearly so loved, always! 💛
Silvercut Team
The keychain does not feel engraved
The keychain does not feel engraved. It feels like a printed photo and is not very clear. Also the second one I wanted of only the dog and I was sent Santa and the dog which made the dog less clear.
16. joulukuuta 2025
Vastaus yritykseltä Silvercut
Hi, Alyssa! Thanks for sharing this with us, and really sorry for the frustration. Just to give a bit of context, all of our pieces are engraved, not printed, but the final result can really depend on the photo used. When a photo has softer lighting or less fur contrast or details, the engraved lines may be less or can look lighter and feel more subtle to the touch.
For the second piece, our team engraves what’s visible in the photo provided. Since Santa and your pup were very close together with little space between them, it looked like both subjects were intended for the design. Since the photo isn’t cropped to highlight just the furbaby, we did our best to engrave both images. That said, if you feel the final result doesn’t represent your photos well, we absolutely want to take another look. Please send us a clear, close-up photo of the keychains to support@silvercut.com and our team will review everything carefully and get back to you with possible next steps.
We’re here to help and want you to feel good about what you received.🤍
Silvercut Team
Pendant and keychain
I ordered a pendant and Keychain and its remarkable how much they look just like our Pup! Exceptional work and high quality! I will be ordering again.
8. joulukuuta 2025
Vastaus yritykseltä Silvercut
Thank you so much, Audrey! 🥰 It truly means a lot to us that you trusted us with something so special. We’re really happy to hear we hit our goal and the pieces captured your pup so well, and that you’re loving the quality. Can’t wait to craft more keepsakes for you in the future! 🐾✨
Silvercut Team
Customer service is very helpful.
15. joulukuuta 2025
Vastaus yritykseltä Silvercut
Thank you so much for sharing this, Cathy! 💛 Helping our customers and making sure everyone is taken care of is always our goal. If you ever need anything at all, we’re just a message away! 😊✨
Silvercut Team
I was extremely disappointed with what…
I was extremely disappointed with what I got for how much I paid!
I do mot recommend buying from this company.
It’s a fraud.
15. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Silvercut
Hi, Maureen! We’re really sorry to hear how this felt for you. That’s definitely not the experience we ever want anyone to have. Photo engravings can be tricky, since the final result depends a lot on the clarity, lighting, and details in the original image. That said, if you feel the piece you received doesn’t truly reflect the photo you submitted, even when the photo guidelines are followed, we absolutely want to take another look.
Please email us at support@silvercut.com with a clear, close-up photo of the pendant you received. We have a satisfaction guarantee in place, and once we review it, we’ll share honest feedback and walk you through the best possible next steps to make things right. We truly care about our customers and would appreciate the chance to help.
Silvercut Team
Beautiful work
Beautiful work. My niece loved the key chain and knew it was her dog Wrigley at first glance!
11. joulukuuta 2025
Vastaus yritykseltä Silvercut
Hi, Susan! Thank you so much for trusting us with such a meaningful gift. 💛 It truly makes our day knowing your niece recognized Wrigley right away and felt that connection instantly. 🐾 That is exactly what we hope each piece brings. We really appreciate you choosing us, and we are so glad this little keepsake could bring a smile. Thanks again for the love. ✨
Silvercut Team
Vastaus yritykseltä Silvercut
Hi, Samantha! Thank you so much for choosing us! 💛 Wishing you beautiful days ahead! ✨
Silvercut Team
Our Pug Passed Recently And The Work…
Our Pug Passed Recently And The Work Done By Silvercut Was Amazing. Had My Wife In Tears
14. joulukuuta 2025
Vastaus yritykseltä Silvercut
Anthony, thank you so much for trusting us with something so meaningful! 🤍 Losing a little soul like that leaves a huge space, and we’re truly honored we could help turn that love into something tangible. Knowing it touched your wife’s heart really means everything to our team. 🐾💛 Wishing you both gentle days ahead, and thank you again for letting us be part of remembering your pug. 🙏
Silvercut Team
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