the managed to keep my Jaws screen reader on going with out having to enter a knew actavating number, many thanks.
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We purchased a device for my elderly mother to try. She didn't get on with it and the return and refund service was smooth and efficient. We were kept informed at every stage and received the refund v... Näytä lisää
Caitlin was fabulous. In what has been a really stressful process for all involved she was a shining light. Please pass on my appreciation and thanks from my family. Excellent experience.
The item was available at a great price (mobile phone), however when it arrived the box was not sealed. This made us think it had perhaps been a return. The item is needed urgently so the person has d... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Ohjelmistoyritys
- ja myös
- Tietokoneet ja tarvikkeet
- Tietokonehuolto
- Tietokonekorjaaja
- Tietokonelaitteiden valmistaja
Erilaisten ulkoisten lähteiden tuottama tieto
Sight and Sound Technology is the UK's leading provider of hardware and software to the blind, visually impaired and those with learning and reading difficulties. We work in unison with private individuals, charitable organisations, educational establishments and commercial enterprises to help our users fully realise their potential. Our product solutions have been specifically designed to improve quality of life at work, at study or in the home. A commitment to continual product refinement and innovation means that our solutions are the best available. What's more, they're simple to set up and easy-to-use. Sight and Sound Technology is a nationwide company. Our Head Office is located in Northampton, which enables us to provide our customers with responsive training and support at the location of the end-user. We work in conjunction with our customers and suppliers to ensure that their experiences are factored into new products that we develop in combination with our partners, the leading companies in this industry.
Yhteystiedot
Welton House North Wing, Summerhouse Road, NN3 6WD, Northampton, Yhdistynyt kuningaskunta
- 01604 798070
- info@sightandsound.co.uk
- sightandsound.co.uk
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 50 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
James
It was highly helpful assistance I received from James that managed to sort all issues I had with my technology.
Matt the fantastic trainer
Matt took the time to listen to my needs and adapted the training to suit me and my learning. I found him very approachable from the off set and easy to work with.
I appreciated all the time and effort he put into the session. Matt is very kind, patient and helpful.
I had some brief training on read&write with my own trust, however it was in a group setting - and the training session was fragmented with lots of issues. I therefore interpreted this software as not being useful. However have since had Matt train me in how to use this and really found thuis helpful and can see myself using this software going forward.
Thanks again for your patience, time and effort in training me.
All the best.
Resh :)
A great start!
I have just begun my training, but I have been thilled with all the support I have been given so far. My trainer Matthew Pateman has been very instructive explaining everything so I can get to grips with the new technology and programs. I was very nerous before I started the training but I feel confident and excited to continue the training. Thank you very much!
ZoomText Magnification/Reader upgrade
I recently upgraded my home computer to Windows 10. My existing ZoomText software would not work with Windows 10. I contacted Sight and Sound for some advice. They advised me to purchase ZoomText 2020. I went on their web sight and purchased the ZoomText 2020 upgrade. It took 3 working days for the e-mail with the link to arrive at my home computer. I installed the ZoomText 2020 software and my home computer is working fantastic. The service and expert advice i received was excellent from start to finish, 100 per cent top marks to all the staff at Sight and Sound. I would strongly advise anyone thinking of using Sight and Sound to do so all the time. EXCELLENT SERVICE. Thank you.
Regegester warranty
Regestering on line was not posible Iculd not get the site.
Good service - perfect price -great software
Getting a free trial to test the software was a litlle tricky and we went round in circles trading emails. But we got there in the end and the actualluy buying process was good and the product was easy to install and start using. Thank you ffor offering this product at such a discounted rate otherwise i would not have been able to afford it. And weould have to have just not jhad the use of a laptop at all.
A great service not long to wait for my…
A great service not long to wait for my activation for jaws would recommend to all my friends
Satisfied Student 👩🏻🎓
Student here,
Sight and sound Technology have been supportive through the process they have been understanding and have guided me with my order and issues unrelated that I was struggling with.
Shannon, Holly & Jess have helped me on a number of occasions so I am thankful to them for getting my equipment sorted and answering my questions.
So to any student on their journey to studying need this support & would be lucky to have such supportive fast suppliers.
Very good service, expensive postage.
Customer service and delivery time were very good. My only complaint would be the cost of shipping my large calculator.
Very good service.
Excellant supportJaws latest up grade screen reader as totally blind
Excellant support, advice and successful purchase, instalation and working screen reader Jaws 20-20 Aprill 0004. very pleased with experience.
Jaws upgrade to 2020
After initially making a phone call regarding upgrading my jaws to 2020. I was promptly sent a link in order for me to purchase it online and offered support should I need it. The order was then fulfilled promptly and the staff were very supportive and helpful.
A wonderful service indeed
A wonderful service indeed. A very simple and straightforward ordering process.
Upgrading Jaws
My client needed to upgrade from Windows 7 to Windows 10, and this meant that Jaws also had to be upgraded. The process was made easier by Sight and Sound Technology who not only supplied the JAWS upgrade but were there to help with the installation.
Jaws Upgrades - Need to move faster
Having purchased a 3 step Jaws upgrade, it took a telephone chaser after the second working day and 4 days in total to authorise it. I'd already downloaded the software and was using in demo mode so, in my view, a simple step to authorise my upgrade which ultimately should be automated and instant but if manual should be no more than one working day. After 4 days, I received confirmation but the email was incorrect with details of a 2 step upgrade instead of the 3 step I'd paid for. Rectified quickly but I expect better and faster for £375
Although your site is accessibleNeeds user testing by VI users
Although your site is accessible, it is not user-friendly with Jaws 19 on Chrome. To purchase Kurzweil, whilst filling in my baddress, I had three fields that had "Address line one, address line two and address line three" followed by something to do with being VAT registered. I assumed that the three address fields were street, town and county. then I then found out that the next field was "Town/City".
I would also say that some of the language used on the website as a whole is jargonistic. It assumes that the visitor has the same level of knowledge as you do, which is rarely the case.
Ruby ordered Sunday evening
Ruby ordered Sunday evening, delivered Wednesday morning. Excellent service and fantastic product.
JAWS Pro SMA - ordering online...
On the whole quite useable by a blind person but some language used when labelling elements I, personally, found ambiguous. Generally though a good experience!
Very happy with the Ruby XL HD…
Very happy with the Ruby XL HD magnifier, excellent service. Also fast delivery, Sight and Sound also responded to an e-mail I sent straight away. The e-mail regarding the magnifier, will definitely use this company again very high service.
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