Abby is a wonderful customer service representative for Free Spirited. Abby listened to my problem and quickly found a workable solution, that made me feel seen and heard. In my opinion, that is price... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I emailed Angie about a question I had about a repeating charge I was receiving. She got back to me within a day and explained it was a membership charge, which I had forgotten I signed up for. She ga... Näytä lisää
I ordered and received five terrific shirts from Shopfreespirited and love them! However, I did not realize I was signing up for a monthly subscription service at the time of purchase. When I saw the... Näytä lisää
This year I've made several purchases of magnificent tie-dyed shirts - tees, long sleeve t-shirts, and a button down long sleeve shirt. Along the way I made a Mr Magoo-like error: signing up for a sub... Näytä lisää
On vastannut 55 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Marc got back to me really quickly and…
Marc got back to me really quickly and informed me of my options. Everything was very clear.
They resolved my problem quickly
They resolved my problem quickly. They explained what happened and said they’d reverse the charges.
Got two shirts
Got two shirts, LOVE them. Great quality, doesn’t shrink or bleed in laundry, quick shipping.
My experience was fantastic!
My experience was fantastic!! The quality n colors amazing 100%!! Quick delivery too. I'll be ordering sum for my Mother n daughter!! Probably myself 😉 too, again!!
Beautiful well made tshirts
Beautiful well made tshirts. Fit to size.
Long sleeve tie dye shirts
Too warm to wear long sleeves now, but my shirts feel good and look good. I would have liked the pink heart shirt be a little more deeper pink, but that's just a personal preference.
What a great buy!!
Bought 3 for my wife and 2 for me and we couldn't be happier!! Quality is great!
Awesome website
Ordering on the website, with ease. Products easy to see and review. Products arrived quick which was nice. Tees so vibrate and material good quality as described which is nice. I will order again and tell others of your website . Way to go Free Spirit!
Valerie answered my question quicker…
Valerie answered my question quicker than I expected and was very personable. Most places these days lack that personal touch. Excellent customer service.
Excellent Customer Support
Valerie is an excellent customer service representative! Not only giving options to handle the issues, she has a caring attitude and shows respect for the customer. This is the best combination for quality service. Thank you!
Happy handling by Free Spirited Customer Service
This year I've made several purchases of magnificent tie-dyed shirts - tees, long sleeve t-shirts, and a button down long sleeve shirt. Along the way I made a Mr Magoo-like error: signing up for a subscription option that includes their products, news about new designs and the like. I discovered my mistake looking on May at my April expenses. I feared I'd be lost on customer support mountain, requiring multiple emails or worse. Long story short - a gent named Marc, repping Free Spirit Customer Support, solved my problem within hours of hitting send. No bureaucracy. No delay. No long wait to unwind my subscription or to remove the charge on my card. Still happy with my clothes. All good l.
When it was found out one of my items…
When it was found out one of my items wasn't available, I was contacted quickly and am alternative was figured out with very little difficulties. I really appreciate the speed and professionalism and I will definitely be sending more business your way. Thank you so much!
Terrific product
Terrific product - quality cotton tees that don't shrink when you wash them. Very reasonable pricing and prompt delivery. So pleased to have a found a family owned business that operates in the U.S. Customer service has been terrific with prompt response and personal attention. Very pleased with this company.
great customer service
when the shirt I ordered ran out of stock -- they did a GREAT job communicating and providing options. Refund or wait.. and even threw in a bonus for the added wait time
Every issue was responded to very…
Every issue was responded to very quickly and resolved.
Getting a response so quickly!!!
The customer service is excellent
The customer service is excellent! Quality of the t-shirts are also excellent.
Damaged Shirt & Monthly Enrollment Scam
I got my shirts and one was ripped. To add further insult, I was automatically enrolled into some bogus monthly program at $25 per month. I didn't realize this until my card was charged. I wouldn't have agreed to this. I just wanted a cute tie-dyed shirt, NOT a monthly enrollment. I was going to let the one damaged shirt go since it wasn't that expensive but the monthly fee scam is not ok. I dug through my email and found the information amongst a bunch of other emails from them, tried to use the info to cancel this involuntary membership and the login information they provided did not work.

Vastaus yritykseltä Shopfreespirited
Customer Service Excellence
When I I contacted customer service, expectations were low based on other online customer support from other retailers. Valerie answered my email promptly, with friendly efficiency. Options in resolution were offered & explained and my situation was concluded in the best possible way.
Quick response from customer service!
I reached out to customer service and had a response within just a few minutes. They politely addressed my question and got me taken care of. Thank you!
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