Shop Tiktok Arvostelua 526

I bought an item which was advertised wireless. So I ordered and it was not wireless. I contacted them to return the item. They said it is not policy to return any item. So i strongly recommend not to buy any item from tick tok shop. They are selling but if it want to return. No way so please discourage them by not buying any time.

Product arrived half empty but TikTok won't do anything about it because I can't record the unboxing??!!!! Sorry TikTok but I don't have the ability to go back in time!!! Idiots! Will NEVER use again. There is no guarantee with them at all.

I would say do not buy at all, the service is shocking if things go wrong. I have been waiting for a refund for over 5 weeks for a faulty item and Shark Beauty are also useless and unhelpful, in fact trying to get out of refunding. So i would say avoid unless the item is pennies.

He comprado en esta plataforma y a raíz de ello me han jaqueado la tarjeta.Tengan mucho cuidado .y para colmo me han mandado un correo y no puedo contestar lo q me ha pasado.Y a día de hoy no he recibido el pedido. MUCHO CUIDADO

Most awful place to shop! The sellers are unprofessional anyone can sell on TikTok. On top of that customer service from TiKTok is extremely bad 93% 1 stars I totally understand why. I got the MiXa cream 3 kinds and developed a really bad reaction. I stoped using it sent TikTok pictures and they said thanks for the feedback there’s instructions on the cream on how to use it. Trying to imply it’s mu fault I had a reaction. APPALLING.

Habe zwei mal bestellt und bezahlt, aber keine Ware bekommen und kein Geld zurück. Finger weg!

Ich kaufte am 08.05.26 eine Jacke für 8,39 € reduziert, per Visa. Am 09.05.26 wurde diese storniert, da Verkäufer nicht hier im Bezirk liefert, die Geschenke lehnte ich ab minderwertige billiger Schrott. Deshalb so der Verkäufer seine reaktion liefern nicht im Bezirk dort der Wohnanschrift. Kann nur allen Verbrauchern anraten Finger davon zu lassen nichts dort zu kaufen mit.
Das ganze kommt nur aus dem Ausland minderwertige Produkte.
Meine Bank hat das Geld dort zurück gebucht mit, auf Druck hin Betrug. Verdacht das so Anschriften und Bankdaten geklaut werden bzw. verkauft werden. Bitte achtet auf euer Konto besonders , denen ist nicht zu trauen mit. Masche von denen wohl hierzu, zum Glück habe ich mein Geld zurück erhalten.

Tiktok are a scam . They use third class company delivery providers. Its say delivered, when you go downstairs to get your parcel didn't find it. Plus it was not delivered to my front door...deleting Tiktok. For good

Muy mal el reparto ponen entregado y no es verdad,despues de mucho reclamar te dicen que se ha extraviado el paquete(ECOSCOOTING) pero tic toc no te devuelbe el dinero

Scams by sellers horrible customer service.I mean extremely horrible.

One of the worst online shops. I will never buy again. Beside the poor quality of the products the parcel is arriving between 9 and 12 days. Unbelievable. I'm very disappointed

TikTok Shop order 576887750973889461
Evri have lost my order. I cannot get a refund or replacement sent despite talking with customer support.
AVOID AT ALL COSTS!

I ordered a wardrobe from TikTok Shop. The seller sent wrong parts and admitted the labelling was wrong. TikTok approved my refund.

Then they reversed it. They claimed there was a "chargeback" blocking the refund.

I contacted my bank (Revolut). They confirmed in writing: no chargeback was ever raised. I sent this proof to TikTok multiple times.

TikTok ignored my evidence and kept sending the same automated refusal.

PayPal closed my dispute. There are no blocks. TikTok just refuses to honour their own refund approval.

I have now been forced to consider legal action. TikTok Shop does not stand by their decisions and ignores proof from customers' own banks.

Buyer beware. If something goes wrong, TikTok will approve your refund, then take it back and ignore you.

Leute aufpassen habe eine Jacke bestellt und angeblich ist sie im Briefkasten ja eine Jacke im Briefkasten passt leider nicht rein dafür ist er zu klein dann Reklamieren und angeblich ist die Jacke nicht im original Zustand hammer was für eine Aussage für mich ist das Betrug nichts anderes werde im schop nichts mehr kaufen aufpassen letzte Warnung wenn ihr was kauft hoffentlich bekommt ihr es das ist wirklich hammer

Il ne faut pas commander sur MRH matratzenhaus le colis ne sera jamais livré et ils vous feront patienter. Aidez-moi et des mois et ils ne veulent pas vous rembourser très grosse arnaque.

If I could give a zero I would! I contacted the TikTok Shop as soon as I realized my package (Shark vacuum) was shipped to someone elses house!
NOT my house, don't even recognize it from the neighborhood!! Neither would help just pushed off on each other. TikTok said they validated that it was delivered. The fact it is not my house doesn't matter.
My refund was denied. Was told I needed to go to the delivery company.
Don't most companies straighten out the delivery error or at least try and help. I guess that job is on the consumer now!?
I feel that TikTok and Shark dont care about the people that are purchasing from them!!!! Guess they need my $214 more than i deserve it back or my vacuum!! This whole experience has been horrible and I will never order from either one again!! 3 days and counting back and forth with them, now add in the delivery company and it is 100% clear it doesn't matter to any of them!!! TRULY DISAPPOINTED!!!

Ho ordinato dei bastone per selfie, ne ho ordinati due il loro costo era di 6€ e spiccioli, al momento del pagamento ho pagato il doppio.
Nel momento di confermare l'ordine appariva un prezzo poi aumentato un secondo dopo.
Sconsiglio

Acquistati 5 litri di olio extravergine d’oliva spagnolo a 37€ marca Cortijo Cazom ed 1 kg di mozzarella di bufala + 1 pastiera napoletana da oltre 1 kg. Per complessivi 15€ dal Mini Caseificio Pennacchio di Caserta tutto di qualità eccellente.
Sono prezzi promozionali applicati ai primi acquisti ma tornerò sicuramente ad acquistarli anche a prezzi “normali” poiché ne vale sicuramente la pena.

How on earth this platform is still around beyond me! The customer service is the worst I’ve ever experienced. God forbid trying to get a refund (for a faulty item) out of them. Absolutely shocking!!