ShiftCam Arvostelua 

I placed a Christmas gift order for my wife on 12/2. As of today my order still has not 12/7 shipped. I contacted customer service yesterday @5am PST inquiring when it would ship. No reply from customer service at this point I want to cancel my order but if they haven’t responded to my first message how do I get them to cancel my order.

Update on situation 12/15/2024
I finally heard from customer service on 12/12/2024. They advised me that my order is delayed due to the iPhone 16 case. However they are going to issue an approval to do a partial order shipment so that my wife will have something to open on XMas. The only item that would come after XMas would be the phone case, the lens and other accessories would arrive before XMas. As of today 12/15/2024 the order is still marked as confirmed and there has been zero movement on any form of shipment. So much for my wife having something to open on XMas.

It is interested device, make sure you buy special mount if you want to properly attach to your phone camera. It takes time to learn and play with different settings to get a great picture. It is possible to make some nice photos if you manage to catch right angle. It is not for casual usage I would say.

The customer relations specialist Lester Pe with ShiftCam provided exemplary service and help in assisting me in product selection and order status.
Employees like Lester are what makes a company great.
Thank you,
Karl S.

Ordered item due to ship end of October, still hasn't arrived. Earned 2 stars because previous purchases have been of decent quality.
Edited 06/01/25 - Still no sign of item, no tracking data provided - 1 star.

SIN DUDA CUANDO ESCUCHE DE ESTA PAGINA, NO ME IMAGINE QUE ME ENAMORARIA DE SUS PRODUCTOS, LOS CUALES A LOS AMANTES Y NO TANTO DE LA FOTOGRAFIA MOVIL, LES DA UNA ALTERNATIVA MAS PROFESIONAL PARA SACAR HE INTERACTUAR CON NUESTRA FOTOGRAFIAS, ADEMAS SI TIENES DUDDAS Y DIFICULTADES LA ATENCION AL CLIENTE ES BUENISIMA, A MI ME ATENDIO SHANNAH Y SE PORTO MUY AMABLE Y PACIENTE.

I bought my ShiftCam on 12 June this year and what a stunning product! I used it on holidays and sports days and became part of my travelling because of the great grip, battery life and ease of taking photo's and selfies. I ran into an issue as my ShiftCam did not want to charge around mid-Nov this year and followed the FAQ's to see if the battery can be replaced but unfortunately not as it is a sealed unit. I reached out to Customer Support on 26th Nov and received a response from Ariana on 29 Nov during the Thanksgiving weekend. I was asked to send a short video and after analyzing the content, they asked for another video with specific instructions which I followed and sent. Ariana came back the next day and informed me that after their technical team's review, they will send a replacement. I was extremely happy and really appreciated their help, support and the quick turnaround. Thank you again ShiftCam Team, you guys are great!!

TO ALL POTENTIAL CUSTOMERS STAY FAR AWAY FROM THIS COMPANY - IT'S A FRAUD!

On Thu, Nov 28, I requested the simple request of what address I should return their products, which I do not want, to. I was then told make a request in their Returns Center. I got the reply from customer service on Tuesday December 3. It's quite slow.

I returned the package. It was a very cumbersome process, with an address in Hong Kong and a phone number of some dude, you need to phone in order to deliver the package. I never heard from the company again. I don't care to do more about it, and consider the money I spend with them totally lost. TO ALL POTENTIAL CUSTOMERS STAY FAR AWAY FROM THIS COMPANY - IT'S A FRAUD!

I was very impressed with the excellent quality packaging the Lens comes in, it gives the device real protection whilst in transit. When opened, I found the Lens awkward to affix to the phone, this was made worse by having to tighten the lens bracket against the phone screen. I was very concerned about damaging/cracking the screen during this fixing. The lens is heavy and made the phone feel so unwieldy that I was concerned about dropping it or damaging the phone screen. Unfortunately, I found it didn't really add anything to my phones own camera. the Lens is well made and feels good quality, but it is more suited to a keen amateur photographer not an occasional one like me.

Very very bad customer service. I have emailed several times and have not received any reply.
When I try to track my order I can see that it is being sent to someone else! Very very strange. Smells like a scam. I have tried so many times to contact them and nothing. Will report to bank.

What a fab addition to get amazing photos on your phone camera. i am very much a novice on term of taking photos but found this lens to be very easy to use and for a great price. The lens is small enough to transport so I will always be ready to capture moments!

I recently got my hands on the Shiftcam LensUltra 16mm Wide Angle Lens, and I have to say, it has completely transformed my mobile photography experience. The first thing I noticed was how easy it was to attach to my smartphone; the design is user-friendly and straightforward.
Once I started using it, I was blown away by the clarity and sharpness of the images. The wide-angle perspective allows me to capture stunning landscapes and group photos without any hassle. I especially love how it minimizes distortion, which is often a concern with wide-angle lenses.
The build quality feels durable, yet it's lightweight enough to carry around without any issues. I’ve been able to unleash my creativity in ways I never thought possible with just my phone. Overall, I highly recommend the Shiftcam LensUltra 16mm Wide Angle Lens to anyone looking to take their mobile photography to the next level!

Fun lens accessory for your phone but a bit of a fast to use as you need to change the adapter depending on which camera you're using on the back of your phone. I think this would be more suited to somebody with a background in professional photography I found that it was often arguing with the phones internal AI and it would take a moment to focus.

Regardless of problems it was a fun accessory to play with and I'm confident that the right person could get fantastic results with it but I did not.

Very well packaged and it does explain everything on the box fairly well it's just difficult in a world where our phones have multiple cameras on the rear.

The ShiftCam LensUltra 16mm Wide Angle Lens is an impressive piece of gear that blends versatility with professional-grade quality. Whether you’re a seasoned photographer or a smartphone enthusiast looking to elevate your shots, this lens delivers on its promise.

Versatility

What stands out most is how adaptable this lens is. It’s compatible with a range of devices, from iPhones to Android smartphones, and even works well with cases using ShiftCam’s mounting system. The wide-angle field of view is perfect for capturing landscapes, architecture, and even group shots without distortion—a rarity for third-party lenses.

Quality

ShiftCam has clearly prioritized build quality. The lens is crafted from high-grade materials that feel durable yet lightweight. The glass elements are multi-coated, resulting in stunningly crisp and vibrant images. The sharpness across the frame is outstanding, with minimal distortion, and the attention to detail in both design and optics really shows. It feels like a professional tool rather than a gimmicky add-on.

Conclusion

Overall, the ShiftCam LensUltra 16mm Wide Angle Lens is a must-have for anyone serious about mobile photography or videography. It combines exceptional versatility with top-tier quality, making it a worthwhile investment for creative pursuits. Whether you’re capturing sprawling landscapes, creating content for social media, or simply exploring your artistic side, this lens ensures every shot is a standout.

I was indeed excited when I got my new LensUltra 10x Macro Lens! The unboxing was a straightforward and the packaging showed off what the lens can do with some cool before-and-after shots, registering for warranty and making it clear how much it could up my photo game. The user guides were really easy to follow, as well as the video tutorial which was awesome for getting started right away. There’s also the added bonus of a protective case, which is perfect for keeping the lens safe. I was able to attach it to my phone which the mount that came with which was nice and easy —you simply screw it on and done, ready to go! I’d recommend the case over the mount for peace of mind and ease. Using this lens has been amazing. The details and magnification are incredible. The pictures turn out stunning. If you're into macro photography, definitely check this lens out. It’s a game-changer

SCAMMERS, took my money and NEVER shipped my order. I've been waiting 3 months and they now won't refund me

Where to start, I have been browsing for a product of this type for while, but never managed to find myself the right lens.
This LensUltra 1.33x Anamorphic Lens is absolutely perfect for the usage I need. I am part of a small independent garage and pictures are very important for us. We wouldn’t be selling cars otherwise. I use my phone on a daily basis and always find difficult to find the right zoom or angle. With this lens, everything is actually easier but more so, to a high quality image. Highly recommend.

ShiftCam's support is without question one of the best supports I have ever received. The team was always very polite and understanding and tried very hard to solve the issue I had with their product. In addition they have also offered to send a replacement without questions asked.

I know hardly anything about cameras/lenses much less camera’s or lenses that you attach to a phone. I purchased my iPhone 15 ProMax because I thought I was getting the best camera and lens experience until I heard about Shiftcam Lensultra. I purchased the Shiftcam Lens Ultra 60mm Telephoto Lens. You need to purchase a phone case for the lens to be mounted on or a universal mount that goes over the phone and you tighten the locking lens system and screw the lens in. There is a video to watch that shows how to set up your phone to use the lens. That part is really easy and it shows you how to align your phone to use the camera and new lens. That part is really easy and your sign up for your lifetime warranty at the end of the video. One thing that I didn’t like and surprised me was the recommendations of apps to improve experience and most of it are free to download but cost weekly or monthly.

Order #SC-GL82081 - Extremely poor service

I placed my order on the 16 September and as at today 7 November it still has not shipped. When I placed my order full payment was taken and the company has sat on my money ever since. I have asked for a full refund and escalated but have been told that you can only cancel in the first seven days. This is not an acceptable level of customer service.

20/11/24 - Still no sign of my order and refuse to refund even though they have not met their contractual obligations. Not good enough

02/01/25 - Still no sign of my order or any response to my recent email. Such poor service.

I am not a photographer, but I was excited at the prospect of trying out the ShiftCam Ultra Wide Angle Lens. Installing the lens did take a bit of extra time, but it is not a lens for candid photos. The photos I did take using the wide angle lens surprised me at the difference between that and my regular phone’s lens. The quality and difference between the two photos was remarkable! I highly recommend this product for photographers as well as amateur photographers.