SeaWorld Arvostelua 

I believe this is the 2nd review I have ever written in my 46 years of life. Sea World has me so flipping mad though. My husband and I were refused a refund for season passes that we were prevented from fully using. Let me explain, my husband has one arm. It doesn't hold him back. To be honest most people who know him forget he is missing an arm because he manages to do everything anyone else does. He works hard, takes care of his family, his home and his yard without any assistance or complaint. But apparently that has not earned him respect from SeaWorld.

We planned a trip to Seaworld San Antonio months in advance for our grandson. It was planned for the day after we would be saying goodbye to our son who was shipping out. We wanted to to give our grandson a day to look forward to because he had to say goodbye to his dad (Airforce) for 15 months. Not that this part is SeaWorld's problem, but it gives you an understanding of how much this day meant to us. The plan was to have fun and distract him from the sadness we knew he would be feeling. Instead, this would be the day our grandson learned what discrimination was.

We got to the park when it opened. We wanted our fun day started early. We headed to the best rides first so lines would be shorter. None of the thrill rides were open though. They were being tested and we were told would open after they were done. For about 2 hours we we rode a couple medium thrill level rides rides and one roller coaster without issues and were having a blast. The day takes a sharp turn south though when we try to ride the 2nd coaster of the day. We went past the line attendants without any mention of rules about having a limb missing. We get into our seats on the coaster , but it's been an abnormally long time and it's still not going. After conversing among themselves for a few minutes, one of the attendant come to our car and asks my husband to get off the ride stating that he must have all 4 limbs to ride. Everyone on the ride and in line was staring at us at this point, so we just left the ride. We decided to stick to rides we knew we could ride for my grandson's sake. Had it just been my husband and I, we would have left. But we didn't want to ruin our grandson's day. So we go get in line to re-ride one of the rides we had rode an hour before. It's finally our turn and we get into our seats but noticed all the attendants had gotten grouped to the side and were talking. We assumed it was a maintenance issue or shift change. Nope, somehow from 60 min prior to this point the rules of the ride had changed. My husband was asked to leave. We try a couple more rides and he was not permitted on anything we tried to ride. I guess our first time on these rides no one noticed he was missing an arm. Maybe after that first coaster that he was asked to leave someone was watching where we were going and making sure attendants knew to not allow us to ride. I don't know.

Having policies on rides to ensure safety is understandable, and we respect it. We walked the whole park looking at every ride, and only found one ride that posted a rule about having all 4 limbs. We looked at the Seaworld website and found a 64 pg accessibility guide that we missed initially, but that guide only mentioned one ride (Wave Breaker). We never would have bought season passes or went that day if we had known we couldn't ride the good rides. We have no interest in shows, we purchased the passes for thrill rides because we love them. My husband lost his arm decades a go and has been to every major theme park in the country and has NEVER been treated like he was by Sea World this day. Heck, we have been to this same SeaWorld in previous years and rode every ride without any issue.

All in all, as we see it, it's SeaWorld's right to refuse service to who they choose. We were disappointed for how the day we had looked forward to turned out, but what can you do? So we leave and decide to just call when we get home for a refund. We expected Sea World would understand and give us our money back. We spent $277 in season passes, and enjoyed them for 2 hours. We called and have been told they will not refund us because we used the passes. What a slap in the face. I tried to get contact with a manager but was told they didn't have that info to give me and could not transfer me to anyone else. I don't know what else I can do but write a review and hope someone high up at Seaworld sees this.

I really enjoyed my visit, the food is fantastic, I would like it if there where more aquariums

i absolutely adore sea animals and i’ve always been huge on not supporting zoos or aquariums that don’t treat the animals well, but i was surprised with this trip to seaworld and just tried to not ruin the trip but the amount of symptoms of zoochosis i saw was concerning. in the shark exhibit there is barely enough room for the sharks to freely swim around and the same with the turtles. in the turtle exhibit there was one turtle that was stuck in a rock decor and could not get out and another turtle kept bumping into the wall trying to swim past it. in the orca showing you can see past where the other orcas are kept and their fins were bent fully downwards. floppy fins are the biggest sign an animal has zoochosis, which is something i highly recommend everyone to research before going to any place where animals are kept so you can understand the physical signs these animals are displaying. there were so much more examples of zoochosis i saw during my day there it was just really depressing to see and i just wanted to enlighten others about this.

Seaworld Orlando are still operating due to past years credibility. Lines in chaos, almost fight with visitors, confusion on admittance for toddlers and children, internet web mentions children 3 to 6 free, but what a surprise when we arrived on the famous gate after 45 minutes on a chaotic lines to be rejected ''go back to gate to purchase additional tickets ... With great frustration we went online again purchased two additional tickets. Due to huge lines we did only 2 attractions .. the food ?? disgusting .. only to get accumulated cholesterol .... Cost of this ? over $1000 !! Was it worth it ? NOOOOOO

Today, Lisa and I went to Sea World for New Years Eve. That’s the moment everything went downhill very fast! We were caught in line at the parking admission booths, which they were charging customers $35 for general parking. Apparently, they were having technical issues and the line didn’t move for a half hour. My ulcerative colitis was acting up bad and there was no way to make a U-turn to exit the park. In my opinion, they didn’t care one bit how long visitors had to wait. Guests be damned, they were going to get their money regardless how long cars had to be inconvenienced to fix their problem. By the time we reached the booth, Lisa asked the attendant to expedite charging her credit card. The moment she appealed to him, this individual saw an opportunity to escalate our frustration by standing there holding our credit card. At this point, I’m panicking and told him that I had to go to the bathroom; “Either charge the card now or give it back now!” He continued to stand there holding our credit card. I demanded that he give the card over immediately. I was done with this miserable imbecile. When he finally handed it back, I pulled away to leave. That’s when he jumps on his radio to call security. I flagged down a parking attendant to tell her I was about to have an accident and that someone should fire the disgruntled booth moron. She escorted me to the park entrance so I could go to the bathroom. At this point, I was immediately surrounded by park security, who said I was accused of brandishing a gun at the booth attendant. I told them I was about to defecate right there. They weren’t letting me go anywhere. I had to wait for a sheriff to arrive. I surrendered my license and my concealed firearm license. I demanded that they pull the recording from their security cameras and ask the booth attendant to describe my gun. After another thirty minutes, they finally escorted me to the bathroom. Afterwards, they admitted the imbecile didn’t say there was a gun. SO WHO DID???!!! I deserve a straight honest account of how they failed so badly at customer service. Where in the woodpile did “brandishing-a-gun” filter down to make their security overreact and detain me like that? So almost an hour goes by that their manager approached me to tell me that he’ll allow us to enter the park. The manager, Tim, never apologized for his unprofessional staff. I told him I had no intention to enter the park. In fact, I’m going to seek legal counsel. This is NOT the way to treat guests!!! If you visit Orlando to go into theme parks, you’re doing it at your own peril. That should be actionable to escalate a situation like that by starting a lie, making false criminal allegations. Wow! Think twice before entering Sea World.

da kann man einen tollen Tag verbringen oder auch zwei oder drei ...

I feel raped!!!!! Over 1000 spent on Seaworld for 1 day and never got on a ride. Long lines. Expensive everywhere in park. Not an average Joe place as far as cost. It’s a shame they need to rob people preying on their emotions. Shame on Seaworld owners!!!!!!!!! Never again!

Wonderful time at seaworld Orlando. Christmas shows were awesome!
Kids characters coming up and high giving the kids!
“A wonderful night” was a great show!
Loved the live animals!

Had not been to sea world for many years and was looking forward to the experience but the first thing that caught my attention driving in was the 30.00 parking fee, then the rental price for an electric cart at 100.00 for the day which was not even told to me by the cashier, She was rude, hurried you through signing the paperwork, in fact I wasn’t even done that she was rushing me to enter my credit card for pymt. she never went over the fees or anything. Since we bought an annual pass coming into the park we did ask about a discount and answered with a big NO. I assumed that when I was charged 100.00 plus a fee part of it was a deposit of at least half the amount. But when we went to turn in the cart she no deposit refund because that was the cost. Just never dreamed a ECV rental would be that much, I came away feeling like we had been taken advantage of. And the prices for food is insane. $64.00 for my husband and myself and food quality was poor to say least. This is for a small quick service meal not a restaurant. You are price gouging on these items…. If I could get a refund for the annual pass I would because I have no desire to return…
Employee’s need better customer service skills and training in quick food service areas and shops.

Everything is wrong! Don't waste your money! Have been going there for years. Not what it used to be. The exhibits are horrible the rides are short. The shows are shorter. The park is run down and they lack employees.

Was not busy fortunately… good for toddlers. However the staff is rude sometimes…

Disappointing. Staff has been always rude, the park itself is crumbling. Better spend your money in other other parks. Does not worth 100 dollars for that.

I had a wonderful day a Sea World in Orlando, Florida. Not too hot and was not crowded. Thats because it was on a week day. Everybody was nice and the shows were fabulous. The trainers were great with the animals and the animals seemed to be happy to what the trainers asked if them. Took lots of pictures that I would like to show, but review doesn't give an option for it.

Howl-O-Scream October 15, Review:

The first bad thing happened during parking. We paid for premium and none of the employees directing traffic knew where to send us. After going from one person to another we just guessed and parked. There were no signs or anything. Even now, I have no idea if we parked where we were supposed to.

We purchased the most expensive fast passes. These are meant to include all of the haunted houses, several rides and proffered seating to the show. We might as well have thrown our money in the garbage.

Just like parking, there were zero signs or employees to tell us where to go. We had to work our way through every line just to attempt and find a sign, usually somewhere near the halfway point. But even after finding where to go, the employees couldn’t be bothered with helping us. One even said just to push our way through the people in line and work our way to the front… To me that sounded like the fasted way to upset the other guests and terrible advice when all they needed to do was hang a sign at the line entrance. You know? Like how every other park does, including their sister park, Busch Gardens.

The ride experiences were worse. I honestly don’t know why they sold ride fast passes when the ride operators refused to honor them. Instead, they sent us into a 1.5 hour line for Mantis. The operators told us to just wait the hour and a half as they knew nothing about the ride passes. Same with Mako. The only ride we ride that punched our card and actually had a clearly marked line for was Ice Breaker, but that experience was the worst part of the night! The operators insulted us by first insisting that we wouldn’t fit on the ride so they made us step through and then tried to kick us out when I asked if we could try. After kindly arguing with us, using e wry word to describe our body types without saying “fat”, they finally agreed to let us try a different row. We fit perfectly. And do you want to know why? Because neither my wife or I are over weight or tall or disabled or have ever had any issues on any ride. I will be happy to post a picture of us if you feel the need to scrutinize us further, but I cannot begin to tell you how embarrassing that was for my wife and I!!! Others in line were actually laughing and swearing. The operator even smiled. And that was the first thing we went on.

As for the haunted houses, they weren’t that great. They felt plotless, without scares, and were more confusing than fun. The pirate one was okay, but mostly because the actors seemed like that had actual lines to say that fit the atmosphere.

To sum up, we wasted money for passes that were not honored, we were insulted, and no one knew or cared where we were supposed to go.

They only thing that was a quick experience, where the employee was helpful and knowledgeable, was buying the overpriced and useless express passes. Since when has Sea World turned into this?

I believe Orlando can never have too many great horror events, but this experience was messy and cruel. Sea World came across as greedy, unprofessional and heartless… I was one of their biggest fans and they just took our money and treated us like garbage.

Job interview Mr Asan Sajir very disrespectful eating a hard boiled egg during my interview doesn’t know what to do
Asking to wait for someone else that never show
The humans resource department should do a checking in this person’s
There actitud doesn’t represent SeaWorld policies
Very unprofessional person
I had to leave
This happens today 10/12/22
At 9 am At 6283 Sea Harbor drive 33821

Dilapidated. This place is the worst theme park in Australia. It is littered with closed rides and minimal staff.

Great, if you want to come and see a fish but all the other attractions are just run down and there is minimal staff. I can’t see this place lasting much longer.
It looks worse than Dreamworld did just before it closed.

My god! Even the toilets were all blocked next to the busted castle ride. Tried to call to let them know and the on hold time was so bad, I gave up.

I USED TO LIKE SEAWORLD,BUT EVER SINCE I FOUND OUT THAT THEY CAPTURE ANIMALS FROM THERE NATURAL HABITAT.AND DONT FEED THEM WELL. THEY ONLY FEED THEM FISH AND ONLY IF THEY PREFORM.THEY SAY THERE DORSOL FINS FLIP OVER IF THERE OLD BUT THEY ONLY FLIP OVER BECAUSE THEY DONT GET WHAT THEY NEED THAT THEY GET IN THE WILD.WHEN A DOLPHIN OR ANIMAL DIES THEY FIND A NEW ONE IN THE OCEAN AND NAME IT THE SAME AND SAY ITS THE SAME ANIMAL.BUT IT IS NOT IF YOU DONT BELIEVE US LOOK UP THE BAD THINGS ABOUT SEAWORLD AND THATS ONLY A FEW THINGS ABOUT SEAWORLDS TRUTH.AND DONT BE THE REASON A ANIMAL DIES DONT BUY THERE TICKETS.

Bring your umbrella... it gets wet!! Great experience

I wish I could give a zero. On my park day, the weather turned bad and for hours there was lighting and thunder. It started right when we arrived. We never got to do one thing because the park closed all attractions. They refused to give a refund of the entry ticket at the park and said to call a number that they gave me. After spending 40 minutes on the phone with them they came back and said they won’t do a refund because it is company policy.

This was due to lighting where they closed the park and they still take your money even though they closed. This is theft in my opinion.

Don’t take any chances, don’t go and do one of the many other theme parks.

Dave

I use to have a Seaworld San Diego Annual pass. When I look at my online account, I don't see any "active passes." I called once to cancel my old account, which is probably why I have "No Active Passes" showing in my account. I check my bank and charges have been deducted from my account. I call customer service and they say that "I should have cancelled the account." BUT I have NO ACTIVE PASSES to cancel. Really Seaworld, you could do better than that.

I just wanted my refund.