SeaWorld Arvostelua 

I am writing you share my family's experience while visiting Seaworld Orlando yesterday.
May I start by suggesting that you have staff members monitoring lines or at least in close proximity in the event their help is needed.
Yesterday as me, my husband, and my 3 kids were waiting for enter the penguin habitat after about 45-60 mins there was a woman with 3-4 additional people that cut the line. As she asked me to excuse her so she can pass and get upfront, I responded by telling her no as me and everyone else in the lie had been waiting for a while and she should wait her turn. She began to be verbally abusive, she pushed me out of the way and cut the line. Her husband then came to us and was threatening violence because we made his wife upset by not letting her cut the line. Their were young kids around including mine and as me and other guests were searching around for a staff member to help mediate the situation there was no one around to assist. Even with all of the yelling. This was not a great experience for my family or the other families that had to witness this. This could have been avoided or at the least, mediated sooner had their been a staff member in close proximity.
I understand you all cannot watch or monitor all guests and their every move but when there is a group of guests not willing to wait their turn (excluding the pay to skip option) and they become disrespectful to all the other guests because they do not want to wait in the heat, someone needs to intervene and enforce the rules. Without this everyone will just do whatever they want and it will cause chaos.
These theme parks are expensive and we do it with the intent of creating memorable experiences for our children. However my children and the children in the line have a negative memorable experience because of some inconsiderate individuals that felt the rules do not apply to them. Something better needs to be done. When we were planning our day at Seaworld we did not know we also have to plan how to defend ourselves and our children. That was not a family friendly experience.

We had annual family passes for a year that expired 2 months ago. I happened to see a payment come out of my bank for Seaworld so I called to ask why I'm being charged when my passes are expired. The girl said they auto-renew and there's nothing she can do but cancel our passes. I didn't get an email or anything in the mail saying they were auto-renewed and at $45 more per month than what I previously paid. She said it's in the fine print on the contract I signed over a year ago. Not only have we not used the marks because I thought our passes expired but they've been charging me and refused to refund my money except for one months payment. I think this is super shady and just a way to charge people without them knowing. Anyone getting an annual pass, if you plan on canceling after your term you need to call and do that or they will auto-renew at a higher rate. I didn't get an email that I can recall stating it would auto-renew. Shame on Seaward and their policies.

We have been a few times to SeaWorld and enjoyed it but on the visits this time we have been VERY disappointed. The music throughout the park is TOO loud, the prices of the food is very expensive and of poor quality. To add insult to this they have a 5% surcharge on everything you buy.

The staff were not very friendly either, will not be revisiting.

We also visited Aquatica and the $50 charge to rent a locker was absolutely a RIPOFF, you should be ashamed as the tickets are already expensive without this ridiculous cost.

I've been looking forward to SeaWorld for 20 years ever since I came as a little kid. I had the worst experience. We came on July 23rd. We waiting on the mako for an hr. Finally we sit down. Then they kicked us off the ride cause a storm was 45 mins away. Then we took shelter for 2 hours The rain passed. Then we went to the sea lyon show and sat for 30 mins for it to start. At the scheduled time, they made an announcement that it was canceled due to weather. Even tho it wasn't raining and it didn't rain for 2 more hrs. So we walked to where the sea Lyons were playing. We saw a seal under a rock, it looked dead. We alerted the guy who works there and told him. He didn't do anything. He wouldnt even go look to see if it's ok. He acknowledged what I said and said ok
an didn't tell anyone or send hel. Next we were waiting in line for the infinity falls. Line was super long cause the Atlantis ride was closed. After waiting 30 mins we finally got to the entrance of the ride. The sign said 150 more minutes. We then heading to guest services to get a refund for today. Then the line was an hr long just to get a refund. We all got so frustrated and left. This place ruined my family's trip. We will not be returning to any of the theme parks cause of our experience. We would consider going back to SeaWorld if we could get a refund. On SeaWorlds website it says skip the line was 15$ per person however when we showed up they wanted 80$ per person.

Think carefully before visiting. We found the hard way with 4 children, ages 7, 11, 13, 15 that the age variation makes for a very boring time. SeaWorld can’t seem to decide if they are about marine life or roller coasters. Marine life exhibits are mediocre, but at least entire family can walk thru at same time. As to the rides, with the age variation the 7 year old could ride NOTHING, (too old/big for the Sesame Street baby thing) the 11 some. We spent the day sitting the sun waiting for one or two to ride something. Miserable experience. Prices ridiculous. $5 small water bottle; $7 ice cream with one popsicle stick. Lunch, 3 meals shared with 6 was $52, small, unappetizing. Then we see a 3% and later a 5% SERVICE CHARGE on our receipts. Never ever will we be back. The kids deemed the place “BORING”.

You should be ashamed of yourselves for continuing to victimize these animals for profit. They for sure cannot be released, but they deserve better than some moron tourists gawking at them while they swim around in a fishbowl. 🤮

7/6/2023 we got there when they opened, the Krackin and journey to Atlantis and the Mako, were all closed. By noon most of the places where you got refills were out of ice. It's July in Florida. wth

I have never gone to one of these places, and i never will. These places hold animals captive from their homes and are incredibly inhumane. Supporting these Corporations is just terrible

They are killing their animals. Terrible.

FREE THE ANIMALS! Don’t give a dime to these horrible people!!!

Ride lines are absolutely ridiculous. When you think the line is moving it’s not. Journey to Atlantis has to be the worst lines to wait in. It’s been almost and hour and a half and I’ve feel like my family has barely moved through the line. Like how is that possible!!! At least universal and Disney are better with lines. THEY ACTUALLY MOVE!!! 😡😡😡 Worst experience ever!

If you visit these places then you are actually giving money to a place that exploits beautiful sea creatures. They belong in the wild. Go on a whale watching tour and see them in the wild where they belong. It's time that all of these places were shut down.

Extreme animal abuse. It will only stop when we stop giving them money.

HORRIBLE, inhumane is the word for how this place is ran. Animals are in tiny spaces, cruel and should be shut down. They are depressed!!

DO NOT VISIT THIS PLACE. They do not take care of their animals at All. It is actually extreme abuse the enclosures they are put in. DO NOT GIVE YOUR MONEY to a poor excuse of “entertainment” to poor excuses of humans. Orcas arent meant to put on a show for you people then live in a tank the size of our home swimming pools. WAKE UP

The orca trainers couldn't get any of them to participate so we sat in the heat for an hour for nothing. The food was terrible yet expensive. The shows were few and far between and many scheduled at the same time, so you couldn't see them all. The strollers were all damaged. For $40 a rental they should work properly. Not 1 of them had a working cover so the child could be shaded. We did ask for one that worked but the worker said they were all like that. $130 for the scooter and had to go back and get another one as it wasn't working properly either. Tip, for the price of parking just take an uber and they will drop you right at the entrance and you will save money. Paper maps were better than the online maps they have now. Only redeeming quality was sesame street.

I enjoyed the whales, dolphins & the Elmo parade. The rides were all broke down, I got to ride only two the whole day, I tried to get food at a stand and the lady was rude and would not serve me.. it was not worth the money..

Big lines, OVERPRICED THINGS!!! Found a plastic pen in a shop that costs $10! You can literally buy a better one for a dollar somewhere else! Many people say to not visit this park since there are animals being kept in captivity, but its not always the case! The reason those animals are there is because of the Sea World Rescue program where THEY NEEDED HELP and it would be very dangerous and risky to return them back to the wild. It will be better for them to have humans helping them and caring for them. Many animals there are endangered and are needed to be cared for!