Bought a Silverline Bench Grinder in 2022. Probably had a couple of hours total run-time. Failed the grindstones looked new unmarked. Bought new from Sealey Amazon. Received next day. Well pac... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Bought a Silverline Bench Grinder in 2022. Probably had a couple of hours total run-time. Failed the grindstones looked new unmarked. Bought new from Sealey Amazon. Received next day. Well pac... Näytä lisää
Yritys on vastannut
I bought a Sealey Jump Starter through Ebay. The instructions were clear in that I should charge it for 38 hours before first use. I started charging it and after 2 hours it indicated that it was fu... Näytä lisää
Yritys on vastannut
The price in the internet did not show the transport and the costs for the taxation, which was very high. It was not possible for me to contact the transport company to explain the fact that the pro... Näytä lisää
Yritys on vastannut
Ordered a STS01 folding adjustable wheel step through sealey on Amazon after previously ordering wheel steps through 2 other sellers which ended in refunds after a few weeks of waiting on... Näytä lisää
Yritys on vastannut
Yrityksen kirjoittama
Professional tools & workshop equipment specialists
Founded in 1978, SEALEY offers one of the world’s largest ranges of workshop essentials with over 12,500 product lines designed for use in the trade. As a leading brand for professionals, SEALEY products are backed up by total compliance testing, unparalleled aftersales service, comprehensive parts availability, and extended guarantees.
As tool users ourselves, SEALEY appreciate how important it is to get equipment back up and running as quickly as possible. Our dedicated team of engineers work with state-of-the-art equipment in our impressive servicing facilities and aim to provide a 48-hour turnaround time on service or repair items, making us the fastest in the business.
Kempson Way, Suffolk Business Park,, IP32 7AR, Bury St. Edmunds, Yhdistynyt kuningaskunta
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On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Will never buy from Sealey , or partshop 247 again. Item was returned over a week ago , still no refund. Box was totally destroyed that tool came in telling me takes 5 days to ( assess ) return absolute rubbish . Im £234 out of pocket ive had to inform bank and ebay fraud . This has been pver 2 weeks ive been fighting this . Im a small business and this has impacted me massively as im out lf pocket .

Vastaus yritykseltä SEALEY
Received Motorcycle Centre Stand Moving Dolly yesterday (bought via Machine Mart).
An excellent piece of kit, well made and sturdy, very rapid delivery too!
One minor criticism, I bought it to use on my restoration project 1975 Honda CB200. Getting the bike onto the dolly proved a bit of a struggle - the distance between the raised centre stand and the back wheel is quite short, and I only just managed to get it to locate on the rubber mat by millimetres!
Note to Sealey, it might be worth including the minimum measurement required between the stand and the back wheel, particularly on older smaller bikes. Apart from that, very happy with the device.

Vastaus yritykseltä SEALEY
I bought a Sealey hex sockets set from halfords, one of the socket got broken and tried to get it replaced under warranty, been sent from one halfords close to my work shop to the one I bought the set from only to hear sorry we cannot help and should get in touch with sealey directly which i did, Tim from customer service was great, emailing back on time and in less than two days i got my hex socket replacement delivered.
Thank you.

Vastaus yritykseltä SEALEY
I’ve just bought a SEALEY wiper arm removal tool, model number VS806 and quite frankly it’s an embarrassment of a product. This thing couldn’t pull the hairs off a badgers arse is woeful. I’ve tried it on 3 different vehicles and it works on none of them.
It’s so badly designed that product development need to write out a hundred times “I WONT PUT OUT A PRODUCT THATS ABSOLUTELY GARBAGE”

Vastaus yritykseltä SEALEY
Specific to the TP9312 Oil Transfer Pump which stopped working after the second use. Seller kindly replaced it and didn't want the other one back so I took it apart. I found there is a 10A fuse in the 12v supply to the switch that had blown. The fuse and crimp connection is enclosed in heat shrink sleeving but it was a quick job to cut that away, replace the fuse and solder the old leads to the end caps of the new fuse. All working again. Shame they didn't put a fuseholder into the case, there's plenty of room inside the housing as the pump motor is tiny. Then I opened up the replacement as I wanted to put a longer lead on it with a cigarette lighter plug on the end. I noticed the replacement no longer had a fuse so my guess is these kept blowing and causing issues. The pump draws 4 amps when running.

Vastaus yritykseltä SEALEY

Vastaus yritykseltä SEALEY
When my new socket set was delivered having opened the box and unwrapped it, a socket in the set was substituted with the wrong size.
I expected an issue rang and explained it was brand new just delivered and the lady on the phone at SEALEY listened took my details and a new replacement would be on the way.
It arrived next day.
No fuss, no bother , just good old honest customer service delivered excellently.
I am now as a result a huge fan of SEALEY and would recommend every time. Best customer service I have received all year!!! Well done.

Vastaus yritykseltä SEALEY
I like Sealey tools and found them to have been very good quality with no problems that I've experienced. These torque wrenches are a huge improvement on my last one and being the 3 wrenches much larger torque range than I previously had .

Vastaus yritykseltä SEALEY
After a Siegen branded tool I own malfunctioned I contacted the team over at Sealey Group. The tool was quickly identified, despite being older than time itself. The tool itself is covered by a lifetime warranty and despite never having registered the warranty, the team were more than happy to help and I am now happier than ever that I will be receiving a brand new and upgraded version of the tool. The customer service given was fantastic and will definitely steer me towards future purchases through Sealey. Simon was a delight to speak with, thanks again.

Vastaus yritykseltä SEALEY
I ordered a jack and axle steadies - delighted with the quality of their construction.

Vastaus yritykseltä SEALEY
Damaged on arrival still waiting collection

Vastaus yritykseltä SEALEY
Great equipment and great customer service

Vastaus yritykseltä SEALEY
Feedback for John at Sealey (technical Support)
I’d like to express my sincere thanks to John for the way he handled my recent complaint about a part I purchased from Tooled Up, that arrived with a fault, sadly I had been going around in circles with Tooled Up and I was bitterly regretting buying the product from Tooled Up!!
I emailed John for advice and within an hour my problem was sorted and resolved!!
From the very beginning, he was courteous, patient, and genuinely attentive to my concerns.
He took the time to listen properly, explained everything clearly, and kept me updated throughout the process, which really put my mind at ease.
John’s professionalism was matched by his friendly and approachable manner, which made what could have been a stressful situation so much easier to deal with.
He went above and beyond to ensure everything was sorted quickly and fairly, showing a level of care and dedication that is all too rare these days.
Not only is he a true professional, but he also has a warm and reassuring way of communicating that makes you feel genuinely valued as a customer.
His efficiency, knowledge, and positivity really stood out, and it’s clear he takes great pride in doing his job well.
Sealey are very lucky to have John – he’s an absolute credit to the team, and his outstanding service reflects wonderfully on the company.
4 days later my parts are here, sorted and fitted, now thats what I call amazing, thanks John you are a STAR
love Bob & Maggie

Vastaus yritykseltä SEALEY
Very fast delivery service. Item was very good quality.

Vastaus yritykseltä SEALEY
Very helpful customer support member when I spoke on the telephone and very prompt delivery.

Vastaus yritykseltä SEALEY
I often try out cheap tools to see if they can work and this sometimes goes wrong, sometimes badly wrong. In general, I avoid brands due to the premium they charge to cover costs unrelated to production (e.g. marketing). However, Sealey is my go-to brand when I need more confidence in what I'm buying. I have axle stands, a trolley jack, socket set and torque wrench for the car and recently some fine-thread taps after a cheap M3 tap broke on me and proved impossible to extract. Never been disappointed by the quality and the price is competitive for good quality stuff.

Vastaus yritykseltä SEALEY
Brought the 3x6 dellondo pop up gazebo avoid at all cost flimsy metal states heavy duty its not no confirmation of delivery came home one day to find it lent up my front door box all damaged and open to then pop it up to find 2 of the side support bars are completely snapped and loads of tiny holes in the roof will not be buying anymore of there products absolutely terrible

Vastaus yritykseltä SEALEY

Vastaus yritykseltä SEALEY
Sealey tools provide the very best in quality and availability. From entry level hand tools to professional level equipment not mention consumables. Incredible service and support and all levels of warranty to lifetime and replacements. Why would you pay ridiculous sums of hard earned cash on brands that give you no more or in instances less than you deserve. Shop Sealey every time. Date of my experience with Sealey tools is since 1989 to present day.

Vastaus yritykseltä SEALEY
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