Paul Fieldson surveyed the property we are selling and the property we’re buying. Professional and excellent customer service on both accounts. Report was received quickly and clear to understand. Pau... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Arrived on time, gave a thorough look through the house and came up with an agreeable figure for the remortgage valuation for extra borrowing. They spent a good 20 - 30 minutes here 👍
Yritys on vastannut
They were polite turned up within the 2 hour time slot and explained everything well had a quick look around and advised we would get results back within a couple of days. One good thing would be if y... Näytä lisää
Yritys on vastannut
Good fast survey and understanding of the build we had done, wasn’t here for hours and taking us through the process of how everything went together,
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Established in 1989, SDL Surveying is the UK’s largest independent provider of mortgage valuations. It works with most major lenders in the UK, managing c.208,000 valuations per year. Alongside lender valuations, the business also provides RICS-approved home surveys for independent customers. If you require one of these services, please get in touch today. Alternatively, if you require any further assistance relating to a valuation or home survey that we've already completed, please contact us at customerrelations@sdlsurveying.co.uk.
Yhteystiedot
3-4 Regan Way, Chetwynd Business Park, Chilwell, NG9 6RZ, Nottingham, Yhdistynyt kuningaskunta
- 0345 308 5010
- info@sdlsurveying.co.uk
- sdlsurveying.co.uk
4,5
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
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Stay away from this organisation they…
Stay away from this organisation they are an absolute joke and clueless as well as incompetent. A valuer arrived at my property last week and literally down valued my property by around 90k. He was there for less than 10 minutes. The guy's name was Simon. Nice enough guy but clearly incompetent. He mentioned on his report that 550k (minimum) valuation by several estate agents in the area is "considered high and NOT SUPPORTED by evidence of sales in comparable properties". What a muppet. It takes a few seconds of research on Rightmove and Zoopla to realise he has massively down valued. When you look at comparable's you need to look at the state of those comparable's too i.e. condition of the properties. There were properties over the last couple of years or so that sold at 480k and 477k because they required FULL renovation work. There were properties that sold for 525k, 550k, 624k because these properties had renovation done to them. This is how you value properties by looking at the spec of the property as well as the structure. Similar to my property, I did full on reno work which is why several estate agents in the area valued it between 550k-575k. This guy was clearly clueless. I will be taking this further. I can understand a slight devalue because of the conservatory idea in my back garden but this is pathetic. A complaint will also be going to the financial Ombudsman Service once SDL investigate. PLEASE STAY AWAY from this company it is not worth it if you are looking to sale or refinance. There incompetency has a massive impact on others. My annoyance is the fact the devalue makes zero sense based on Simon's statement that the 550k price does not fit in with comparables. A message to SDL, you need to put this right for me immediately and give better training to your employees.
4. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SDL Surveying
Hi,
We’re sorry to hear that you’re upset with the valuation figure and the experience you’ve had.
Unfortunately, we are legally restricted from discussing certain details of a valuation report with anyone other than the contracting party. If you wish to raise a query or challenge any aspect of the valuation report, please contact your lender or solicitor, who can raise this with us through the appropriate channels.
If you would like to raise a complaint regarding the customer service you received or the service provided by the surveyor during the inspection, please contact our Customer Relations team at customerrelations@sdlsurveying.co.uk who will look to review your concerns through our formal complaints process.
Kind Regards,
SDL Surveying
Good experience
Mark been in our house today for remortgage.
While I don’t know he’s estimate obviously he was kind and professional answered all my questions.
I really appreciate when companies send someone out instead of just d desktops validation as personal impressions matters.
12. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SDL Surveying
Hi Janos,
It's great to hear that you were pleased with Mark's professionalism and that he was able to answer all your questions.
We appreciate you taking the time to leave a review!
Kind Regards,
SDL Surveying
Very friendly and efficient service
Very friendly and efficient service
7. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SDL Surveying
Hi John,
It's great to hear that you were pleased with the service you received. Thank you for leaving a review!
Kind regards,
SDL Surveying
Massively undervalued my property
Massively undervalued my property. Only came in for 7 minutes and not event checked all the rooms and house.
What a joke of service and I have to pay the penalty for remortgage
5. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SDL Surveying
Hi Hussan,
We are sorry to hear that you are dissatisfied with the valuation figure and your experience.
Unfortunately, we're legally restricted in discussing details of a commissioned report outside of the contracting party. Any queries or concerns regarding the valuation report or figure provided should be raised with your lender or solicitor, who can ensure these are addressed through the appropriate channels.
If you would like to raise a complaint regarding the customer service you have received, please get in touch with our customer relations team at customerrelations@sdlsurveying.co.uk with the full property address or reference number and the details of your complaint.
Kind Regards,
SDL Surveying
House survey
The man who came to conduct the house survey was extremely polite and courteous. He completed the survey in good time but did not rush through anything. I felt that he did a good job.
7. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SDL Surveying
It's fantastic to hear that you were happy with the service you received and that you found the surveyor to be polite. courteous, and efficient.
Thank you for taking the time to leave a review!
Kind Regards,
SDL Surveying
Very good experience
The person who called today was very polite and an absolute professional. They gave me the option to choose a convenient date and stayed in touch to confirm the appointment.
7. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SDL Surveying
Hi Nicky,
It's great to hear that you found the surveyor that attended the property to be polite and professional. We're glad you were pleased the communication and options you were given for for the appointment.
Thank you for leaving a review!
Kind regards,
SDL Surveying
Lovely experience
We had contact before the survey was carried out to give an idea of time, and what to make available for the surveyor. They were punctual and very pleasant even though my children were running around.
6. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SDL Surveying
Hi Henry,
Thank you for leaving a review!
We're happy to hear that you were pleased with the communication you received and the punctuality of the surveyor attending the appointment.
Kind Regards,
SDL Surveying
House survey
Kept me informed at all time. No concerns at all.
3. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SDL Surveying
Hi Susan,
We're glad to hear that our team kept you informed throughout the whole process. Thank you for leaving a review!
Kind Regards,
SDL Surveying
My surveyor turned up on time and was…great service
My surveyor turned up on time and was very professional I would highly recommend this company
5. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SDL Surveying
Hi Mr Williams,
We're happy to hear that you found the surveyor to be professional and punctual.
We really appreciate you taking the time to leave a review!
Kind Regards,
SDL Surveying
A very professional surveyor
A very professional surveyor. Arrived within the time specified.
Would definitely recommend your company
5. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SDL Surveying
Thank you for leaving a review Mrs Randle!
It's great to hear that you found the surveyor to be professional and were pleased with the overall service you received.
Kind Regards,
SDL Surveying
Very pleasant experience
Very pleasant experience. Thank you
4. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SDL Surveying
Thanks for leaving a review Paul, we're happy to hear that you were pleased with the service!
Kind Regards,
SDL Surveying
The surveyor was very professional but…
The surveyor was very professional but extremely personable as well. He arrived on time and delivered the valuation results the same day as he said he would. I am very pleased.
3. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SDL Surveying
Hi Liuba,
It's great to hear that you found the surveyor to be professional and personable. We're glad that he was able to deliver the report to you on the same day.
Thank you for taking the time to leave a review!
Kind Regards,
SDL Surveying
No issues at all
Helpful team when providing reply’s for a time slot. Valuer arrived in the given time slot and was friendly and professional
30. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SDL Surveying
Hi Victoria,
We're glad to hear that you were happy with the help the team provided and that you found the surveyor to be friendly and professional.
Thank you for leaving a review!
Kind regards,
SDL Surveying
Efficient process from start to finish.
22. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SDL Surveying
Thanks for leaving a review Barry, we're happy to hear you were pleased with the service!
Kind regards,
SDL Surveying
Great service
Great service. Turned up on time and was very helpful.
28. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SDL Surveying
Thanks for leaving a review Ian! We're happy to hear that you're pleased with the service you received.
Kind Regards,
SDL Surveying
All good
Nice guy, arrived at time communicated and was pleasant and efficient
24. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SDL Surveying
Thanks for leaving a review Jordan!
We're glad to hear that you found the surveyor to be pleasant, efficient, and punctual.
Kind Regards,
SDL Surveying
Professional and friendly surveyor
Professional and friendly surveyor. Very courteous, knowledgeable and efficient.
23. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SDL Surveying
Hi Stacey,
It's great to hear that you found the surveyor that attended the appointment to be professional, friendly, and efficient.
Thank you for taking the time to leave a review!
Kind regards,
SDL Surveying
The date I was given was weeks away
The date I was given was weeks away, but once I explained how urgent it was they went all out to get the appointment moved. Great communication, professional survey carried.
23. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SDL Surveying
Hi Beverley,
We're happy to hear that our team were able to help accommodate you with getting you survey moved and that you found the team to be communicative and professional.
Thank you for leaving a review!
Kind Regards,
SDL Surveying
Mortgage valuation
My mortgage provider used this survey to perform a valuation so I didn’t use them directly but had some questions about the survey.
Emma answered immediately (on a Saturday as well) and went above and beyond to help clarify some queries.
If I need my own survey in the future I would not hesitate to use SDL. Very impressed!
20. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SDL Surveying
Hi Adam,
It's great to hear that you were pleased with the service you received from Emma and that she was able to help you with your queries.
Thank you for taking the time to leave a review!
Kind Regards,
SDL Surveying
nice guy-really communicative and…
nice guy-really communicative and clear. got the job done
23. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä SDL Surveying
Hi Drew,
We're glad to hear that you found the surveyor to be clear and communicative.
Thank you for leaving a review!
Kind regards,
SDL Surveying
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