Purchased a Pure Electric Scooter, online ordering was easy and scooter was delivered without incident or damage. I had some issues a couple of months later and reached out to Scooter Hut for support,... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I ordered a cable for my scooter and having received it 2 weeks after I ordered it, I installed it - but no instructions were provided. The cable did not perform and unlock the speed, and when I rais... Näytä lisää
ScooterHut team are very professional offering a wide range of quality products and services, easy to navigate website to make your next purchase a breeze , very friendly knowledgeable staff that can... Näytä lisää
Dropped into Scooter Hut Fairfield on Friday with preconceived ideas about what I wanted. Talked with Seb for about an hour before riding out on a Kaabo Mantis 10 Plus V2. He was patient, informative,... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Scooter Hut is Australia's Largest Scooter & E Scooter shop with electric scooters for kids & adults, kids scooters, adult scooters & more by top brands like Segway, Kaabo, InMotion, Envy. Shop online for delivery Australia wide & free click & collect or visit a Scooter Hut Store near you in Brisbane, Sydney, Canberra, Perth, Melbourne Australia.
Yhteystiedot
On vastannut 21 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Happy with repairs and price
Happy with repairs and price price. No hidden charges added which was great
Dani always answered my questions quickly and politely
Definitely will recommend
Dealt with Dani
Dealt with Dani - win, is on the ball and fixed problem instantly - wouldn't hesitate recomending her.
I was super greatful as the nie tea…
I was super greatful as the nie tea memeber help me pick up out a Scooter that waqs suitable for me.
Purchase of an escooter
Recently bought an escooter which my son is thrilled with. The customer support is amazing. I got to speak to a real person who answered my questions and helped with freight details. I would recommend purchasing through Scooterhut.
Great service
Thank you massimo for the wondeeful service despite how busy ut was you where amaxing
Great service
Great service, fast and reliable. Tried so long to get the part I needed, contacted Dani and its sorted parts on its way. Can’t wait!
I cant thank Dani enough for chasing up…
I cant thank Dani enough for chasing up my order.Dani eas very easy to deal with and couldn't be more helpful. Thanks Dani.
Massimo and team have been amazing with…
Massimo and team have been amazing with their care and explanation of their products. We felt so understood.
Great place
Great place, knowledgeable staff, at the time of buying scooter it was full of customers but they still managed to help us out and test ride the scooter that we were after and made purchase. Highly recommended.
Scooter hut were great to deal with…
Scooter hut were great to deal with interstate. They were quick to respond and also give honest reviews and opinions. Dani helped me a lot
Care and experience
I just want to say a big thank you to Massimo and the Fairfield team for the amazing service given and all the care taken
Pure Escape+
I'm very happy with my recent purchase of the Pure Escape+ scooter. I initially wanted the black colour, but it was oversold. Thanks to Dani's excellent communication, I was quickly sorted with a yellow one which is ok for me.
The scooter arrived in just a few days, well ahead of the 5-7 business days quoted. I'm impressed by the speedy delivery and great customer service.
Great job!
Hendra Wijaya - WA
Always good communication Balcatta…
Always good communication Balcatta friendly staff ,5 stars they go out of there way to keep in touch thanks Balcatta scooter hut
Print responses to emails though it…
Print responses to emails though it would have been better to talk in person.
Great service
They couldn't help me with what I was after but made the effort to respond and recommend some other businesses that could potentially fix the issue.
The team at Balcatta were really…
The team at Balcatta were really helpful! Needed some assistance with a puncture and nothing was too difficult. Thanks again.
Great, professional service
There's a wealth of conflicting information online about the booming industry of electric scooters. Massimo at the Fairfield store in Melbourne, Victoria, was a friendly character who cleared up all my confusion, was patient with my array of questions, and enabled me to walk away with an awesome purchase and better knowledge. I'm now enjoying my scooter for both work trips and joy rides. Additionally, I had some issues with my scooter which were promptly sorted by Massimo and his team. I'm surprised by the negative reviews here - they don't match the vibe and service I received. Thank you again, Massimo.
Product and Customer Service
I recently purchased a Segway GT3 Pro from Scooter Hut and was impressed from start to finish. The scooter arrived very quickly, and when I had a few questions I wasn’t entirely sure about, the team responded promptly and professionally. They provided clear, honest advice and even shared helpful tips for ongoing maintenance and upkeep. Excellent customer service and support — I would highly recommend Scooter Hut to anyone looking to purchase an e-scooter. Thank you!
Fantastic customer service
Had Dani help me with a freight issue. I emailed about the problem I was having and I was contacted within 5 minutes by Dani. She got onto helping me solve the issue and had it all solved within a day! She constantly kept me updated with emails as she received the information. If I could give Dani and the team at scooter hut a 10 star rating I would!
Great after sale follow up product…
Great after sale follow up product support. Friendly service and knowledgeable people, highly recommend.
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