SCG - Be More Together Arvostelua 3 679

Friendly and reliable service - thank you

I had a very positive experience with SCG Together. The team was professional, responsive, and helpful throughout the entire process. I would especially like to thank Kesley Sibuyi for the excellent support and communication provided.

Kesley was friendly, efficient, and took the time to ensure everything was handled smoothly and professionally. It’s refreshing to deal with a company that genuinely values its customers and works hard to provide great service.

Thank you again to Kesley and the SCG Together team for the outstanding support. I would happily recommend their services to others.

After ringing SCG and explaining my takeup problem it has improved

Clear and patient communication despite a difficult issue. Problem was resolved in a timely fashion.

Very quick and effective service from Ben P again.

Excellent service from Ashley - she's always on hand to deal with any queries and secure the best rates for us as a company.

I came to my account manager without very clear ideas on how to upgrade my handset. KG was very helpful, informative and very patient with all my enquiries. He suggested a few models and talked me through their various specifications, until we agreed on one that fitted my needs perfectly. He was courteous, very helpful and responded to each and every question with friendliness and competence, finding the perfect solution for me. I have a new phone and contract and I am delighted!

Top quality customer service from Seerish

SCG is our IT solution and provide our VOIP software, they are usually prompt in dealing with out support ticket requests and understand our need for urgency. From my personal experience, they are far superior then our last IT support group, they are also polite and actually listen when someone who also knows IT gives them information to assist them. While my personal opinion of them is good, I do not represent the company I work for, I represent an individual employee that has regular communication with SCG.
Given 4 stars as I believe every company has room for improvement somewhere, no one is infallible, however, I would highly recommend SCG for your IT Solutions

Diya was very helpful this morning and managed to resolve an issue we were having in the Directline-Showroom.

Carol Eady
Customer Experience Team Lead at Laings Kitchens & Bathrooms (James Laing & Sons).

Was able to resolve the issue on the phone so the end customer was able to see a very fast resolution to the issue that had been rasied.

Really helpful. Went through all the questions i had about our new phone system, i didnt feel rushed and everything was well explained and got us setup with no problems.

The fact that it was late in the day, when I placed the order and Stephanie made it all so simple.

The response from the customer service team was great. Time between diagnosing the issue, having an OR engineer visit confirmed and getting it fixed was really fast.

SCG have got it spot on, from looking after any query efficiently to the overall work our account manager Ashely has given us. Can't recommend SCG highly enough!!

Ntokozo was very helpful. He quickly solved all of the issues we were having and ensured all services were up and running.

Ben at SCG is always incredibly helpful and a pleasure to deal with. Nothing is ever to much trouble for him he goes out of his way to make sure everything is sorted quickly and smoothly! Highly Recommended!

Totally happy with the products and service that we receive from SCG