Sanwulasers Arvostelua 2

At the time of my order on **March 21st**, the website indicated that processing and preparation for shipment would take **3 to 8 working days**. However, by **April 4th** (two full weeks later), I had still not received any shipping confirmation or tracking information. I texted the number listed on the website (**601-389-7682**) but received no response.

I followed up again on **April 5th**, and someone finally replied, stating that the order was *still being processed* and was scheduled to ship on **Monday, April 7th**. When no confirmation or tracking number arrived on Monday, I reached out once more on **Tuesday, April 8th** — again, with no response.

I sent yet another message on **Friday, April 11th at 8:50 AM**, and only then — nearly **three weeks after the initial order** — did I receive a reply at **11:39 AM**, finally providing the tracking number.

In short, I found the experience to be extremely frustrating. I will not be ordering from this company again, as they have proven to be **misleading, unresponsive**, and **lacking transparency** — not only regarding the total cost of the product, but also the actual timeframe required to fulfill and ship the order.

Finaly deliverd Laserpower meter the item was ordered in October 27 2023 and after many emails and 2 Trustpilot reviews it finaly arrived on Tuesday 27 of February. On the website it was mentioned that it could take up to 24 days not 124 days. It was delivered with no electronics but a bleutooth interface instead without financial compensation. The email response took very long but was frienly. At first glance the meter functions fine on android phone but there was no user manual nor powersupply in the box. The meter looks robust if the accuracy is good (I'll let it be calibrated by ISO17025 norm) 367€ is a fair price.