Samsung Repair Arvostelua 

Very quick she even came 20 mins before the timeslot and completed the repair in 45 mins

Excellent and timely service by polite and very professional and knowledgeable technician. My Samsung S23 Ultra phone was repaired within 45 minutes by having the charging report replaced. Phone works like new now.

Samsung never buy there products again twice had an issue with z flip 7 twice the screen went off 1st time had 4 days and got replaced second time have had 7 months same thing screen went off and saying customer must have dropped definitely not they will try everything not to honour there 24 month warranty and always blame the customer I have always bought samsumg products and never had a problem and never claimed on there 24 month warranty and bow twice in a year with a mobile phone z flip 7 same issue fold line and screen flicker common fault and they won't fix absolute garbage service from samsung

Soundbar HW-T420/ZF Ritardo audio bluettoth. La soundbar riproduce con circa 5 secondi di ritardo l'audio bluetooth, da qualsiasi sorgente. Risultato: impossibile seguire contenuti video. Contattato l'assistenza: risulta non esistere aggiornamento firmware. Richiedono pagamento per l'assistenza a domicilio del tecnico. Ridicoli fino a qui. La follia arriva quando si scopre che non esiste nemmeno l'ingresso analogico con jack 3.5 che consenta di tamponare.

Had four repairs on samsung s25 plus two screens replaced misaligned also left dust in phone and damaged phone further by puting a sub board in phone avoid also phone was for a vunerable disabled adult samsung cystomer servicd also useless stick to apple phones

Great service, arrived on time, phone repaired at my door in around 30 minutes, very polite and friendly tech guy

Few weeks ago I ordered a display from them,and I was the wrong one.
It was my fault.
I send it back and paid the shipping cost.
When they refound me the money,it was less that I paid.
I asked them why, but they didn't reply.
For less than 10 euro s , you deserve just one star

Ho acquistato una lavatrice Samsung e già dopo nemmeno 2 mesi perdeva acqua dal cestello.
I signori della garanzia hanno valutato che era danneggiato da un indumento incastrato durante il lavaggio, cosa mai vera è mai verificata.
Vendono prodotti scadenti e già difettosi e non ti passano in garanzia.
Sconsiglio l' acquisto di prodotti Samsung.

Sono venuti a ritirare il telefono, mandato in riparazione per un cambio schermo rotto, tornato con la scocca sul retro attaccata male (si vedeva la spugnetta bianca). Può succedere ok. Rimando il telefono sperando in una riparazione più veloce, ma dal servizio clienti rispondono che dovrò aspettare comunque i 4 giorni lavorativi canonici, più spedizioni... praticamente è da 3 settimane che sono senza telefono. Facevo prima ad andare dai cinesi in fondo alla via e in una giornata lo avrei avuto indietro riparato e forse meglio a questo punto. Oltre tutto ora, non mi fido di come tornerà indietro il telefono, vista la superficialità dimostrata. Inoltre risposte dal servizio clienti, brevi e fredde, pur essendo loro in pieno torto.

Verschrikkelijk, koop je samsung care met de gedachte dat snel je telefoon gerepareerd zal worden. Nou alles behalve dat. Niemand weet iets, willen niets doen, komen ook tot geen actie. Waardeloos bedrijf.

Sansung repareert niet zelf.

Sturen Dynafix
Kost €15,- meer wat niet vermeld wordt bij servicecenter !

Do yourself a favour and buy someone else's product. They lie about warranty dates, refuse repairs on 9 month old items saying its out of warranty and support are rude ending chats wasting your time until you give up.

Mijn ervaring, ongeïnteresseerde en onbetrokken medewerkers aan de lijn gehad.

Verhaal:
Op 17 februari 2026 een Samsung stofzuiger gekocht, 3 dagen later opgestuurd naar Samsung Repair care, omdat het apparaat technische problemen vertoonde. Na 3 weken nog niks gehoord. Het interesseert de klantservice helemaal niet. Het lijkt een oplichterij praktijk te zijn. Mijn ervaring nu, Samsung nooit en nooit meer. Een shit produkt en een shit klantservice. Zonde, 100 keer, weggegooide geld.

The engineer arrived early and got the whole thing done in under an hour. Really friendly guy and my phone is back to perfect condition.

David was excellent. I gave him my tablet with a smashed display and in an hour he gave me back the device as if nothing had been wrong with it. He did all the tests and everything works perfectly. Highly recommended.

Zo juist in Leidschendam( de Mall) geweest bij het Samsung service centrum super én bekwaam geholpen door Lorenzo.
Ook nog een cheque up om te controleren of alles het weer deed.
Chapeau voor de service én klantvriendelijke behandeling

So my tablet wasn't repaired having spent £159. I had selected lite for the s6 rather than just the s6 (couldn't turn it on so wasn't sure), they guy said couldn't fix it (surely you have more than one part on your van) and someone would get in touch. But if they didn't to email.

This is almost double the price of someone locally, i thought going to a reputable provider would be better.

No one did get in touch and no one has responded to my email..

I also had a terrible experience with my laptop. Despite paying top insurance, they tried to charge me £800, it took over two weeks to agree and a lot of emails and time for them to fix under the warranty.

The service i have received for both, actually puts me off Samsung.

I sent my Samsung ZFold6 to Samsung authorized repair service, it Samsung Care+. My battery needed to be replaced do to an ongoing overheating error. Samsungarranged the shipping through UPS, the UPS agent verified the condition, and forwarded the phone to Samsung. 5 days later, I was notified by email that my $135 repair cost of replacing the battery was now over $1000 to replace the screen, the motherboard, and the battery. I denied the increased estimate and they returned my phone with a broken screen and in non-working condition. Basically, they destroyed it and sent it back. No apology, no excuse, no replacement, nothing. I have reported this via their text service and am awaiting their response.

1 oortje van mijn buds fe deed het niet meer. Dag 1 aangemeld. Dag 2 opgehaald. Dag 3 gerepareerd en Dag 4 weer terug bezorgd. Ondertussen steeds de status gecommuniceerd.
Top service!

Came earlier as requested. Was efficient. Gave good advice. Would have liked a freebie but was very happy with service overall.