Cox the Saddler Limited Arvostelua 951

TrustScore 5/5 tähteä

4,9

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Very helpful company. I sent them a picture of my case with the lost studs. They responded very quickly with a long very clear and helpful e-mail offering superb advice and recommending the correct s... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Esperienza di acquisto perfetta! Hanno risposto rapidamente alle mie domande chiarendomi ogni dubbio, e sono stati rapidi, efficienti e amichevoli nella gestione dell'acquisto e della spedizione. Pe... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Ordered a new hood for my Barbour Stockman coat, was the cheapest online (coats and hoods no longer made, deleted by Barbour now), free postage, very prompt post and delivery, securely packaged (de... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Много добро обслужване и комуникация! Якето пристигна в рамките на една седмица, идеално опаковано. Имаше известно забавяне след пристигането на територияята на #България , но то се дължеше на... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Ulkoiluvaatteiden ja ‑välineiden kauppa

Yrityksen kirjoittama

A Chesham based saddlery business, established in 1911 and specialising in leather goods, walking sticks and outdoor clothing. As an approved Barbour retailer, we stock their autumn/ winter and spring/ summer ranges of clothing, accessories and bags.


Yhteystiedot

4,9

Erinomainen

TrustScore 5/5 tähteä

951 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

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On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Fantastic and humorous customer service

My experience with Cox the Saddler was fantastic from start to finish. The selection of jackets was extensive, the ordering process was easy, and the customer service from Sara was not only prompt, but also hilarious.

I look forward to doing business with Cox again in the future, and would highly recommend them to anyone.

20. tammikuuta 2026
Cox the Saddler Limited-logo

Vastaus yritykseltä Cox the Saddler Limited

Thanks Jack, it made my day to know I had made someone smile. The joy of supporting a small family business - we can afford to depart from the script :-) Glad we could help.
Best Wishes,
Sara

Saanut 5/5 tähteä

Impressive service

Prompt and flawless service, I'm quite impressed.

18. tammikuuta 2026
Cox the Saddler Limited-logo

Vastaus yritykseltä Cox the Saddler Limited

Thank you for that review - we do appreciate it.
Best Wishes,
Sara

Saanut 5/5 tähteä

Great service

Great service, replied quickly.

20. joulukuuta 2025
Cox the Saddler Limited-logo

Vastaus yritykseltä Cox the Saddler Limited

Thanks for that.
Best Wishes,
Sara

Saanut 5/5 tähteä

Prompt service, post and delivery

Ordered a new hood for my Barbour Stockman coat, was the cheapest online (coats and hoods no longer made, deleted by Barbour now), free postage, very prompt post and delivery, securely packaged (delivery within 48 hours).
Would buy from again without hesitation.

This is not an invited review

15. tammikuuta 2026
Oma-aloitteinen arvostelu
Cox the Saddler Limited-logo

Vastaus yritykseltä Cox the Saddler Limited

That is so kind Steve thank you. It is good of you to take the time to write a review of our service. As a small family business, we would be lost without such reviews.
Best Wishes,
Sara

Saanut 5/5 tähteä

Ottimo

Pacco arrivato presto e ben imballato, prezzo molto più basso rispetto alla concorrenza e gentilezza da parte del personale. Pur ordinando dell'Italia non ci sono stati problemi rispetto alla spedizione. Consigliatissimo!

15. tammikuuta 2026
Oma-aloitteinen arvostelu
Cox the Saddler Limited-logo

Vastaus yritykseltä Cox the Saddler Limited

Grazie mille per aver dedicato del tempo a scrivere questa splendida recensione del nostro servizio. Come piccola azienda a conduzione familiare, lo apprezziamo davvero.
Cordiali saluti,
Sara

Saanut 5/5 tähteä

Wonderful experience! Best customer service!

I ordered the Beadnell (waxed) jacket for my daughter for Christmas, and even though it was initially too small, the experience was fantastic. Sara responded quickly and helped me get the correct size with no hassle at all. The exchange was seamless, and shipping to the US was not an issue whatsoever. My daughter is beyond excited to finally wear it! I highly recommend Cox the Saddler—an absolute joy and a pleasure to do business with.

2. tammikuuta 2026
Oma-aloitteinen arvostelu
Cox the Saddler Limited-logo

Vastaus yritykseltä Cox the Saddler Limited

Thank you so much for taking the time to write that lovely review of our service Jenn. It is much appreciated.
Wishing to a Very Happy New Year!
Sara

Saanut 5/5 tähteä

Exceptional assistance

Exceptional assistance! Sara was incredibly supportive. Having purchased my second Barbour jacket from this company, both times have been fantastic. I'll definitely keep coming back.

5. tammikuuta 2026
Oma-aloitteinen arvostelu
Cox the Saddler Limited-logo

Vastaus yritykseltä Cox the Saddler Limited

Thanks so much Sean, that's great to hear. I'm pleased we could help.
Best Wishes,
Sara

Saanut 5/5 tähteä

Excellent communication. Simple, fair transaction.

⁷I received my parcel today, and as expected it arrived in great shape and exactly as ordered.
I genuinely marvel at the quality and efficiency of the service provided by Cox. Straightforward, reliable customer service like this has become rare in North America.
I could not have purchased the Barbour jacket liner in my own country for anything close to the same fair price—both for the product and the shipping—and I certainly would not have received it this quickly if I had ordered from the United States.
You’ve earned an international customer in me. Your online reputation is clearly well deserved.

For those of you who speak French: (please be gentle I have only a few years of grade school French studies, I've done my best!)

J’ai reçu mon colis aujourd’hui et, comme prévu, il est arrivé en excellent état et parfaitement conforme à ma commande.
Je suis réellement impressionné par la qualité et l’efficacité du service proposé par Cox. Un service client aussi simple, fluide et fiable est devenu rare en Amérique du Nord.
Je n’aurais pas pu acheter la doublure de veste Barbour dans mon pays à un tarif aussi juste, tant pour le produit que pour les frais de livraison, et je ne l’aurais certainement pas reçue aussi rapidement si j’avais commandé depuis les États-Unis.
Vous avez gagné un client international. Votre réputation en ligne est manifestement méritée

1. tammikuuta 2026
Oma-aloitteinen arvostelu
Cox the Saddler Limited-logo

Vastaus yritykseltä Cox the Saddler Limited

Gregory, Thank you so much for taking the time to write such a lovely review of our service and in two languages too - that's a first. We really do appreciate this.
Best Wishes for a Very Happy New Year!
Sara

Saanut 5/5 tähteä

Incredible Experience

I want to share my incredible experience with Cox the Saddler. I ordered a Powell quilted Barbour jacket right in the busiest time of year, end of December, and I was almost suspicious with how low the pricing was. Worried it was too good to be true. Sara immediately reached out to confirm the sizing of my order - she was very personable and helpful and put my mind at ease. I was updated on the shipment tracking every step of the way from Royal Mail to my local USPS postman outside of Boston. The jacket arrived about a week after I ordered it, exactly as expected, the look and fit was exactly how I hoped. Cox the Saddler's packaging was high quality, and I love the jacket. I told my family about the experience and how Sara from Cox the Saddler was a dream to work with. I'm now looking at their other Barbour offerings to buy for my wife.

29. joulukuuta 2025
Oma-aloitteinen arvostelu
Cox the Saddler Limited-logo

Vastaus yritykseltä Cox the Saddler Limited

James, I cannot tell you how much reviews like that mean to us. Thank you very much for taking the time to write it. I am so glad you were pleased with our service and that you like the jacket.
Best Wishes for a Very Happy New Year!
Sara

Saanut 5/5 tähteä

Excellent service and fast delivery

Excellent service and fast delivery. Highly recommend- thank you 🤩

20. joulukuuta 2025
Cox the Saddler Limited-logo

Vastaus yritykseltä Cox the Saddler Limited

Thank you Jo. That is good to hear. I am pleased we could help.
Best Wishes for a Very Happy New Year!
Sara

Saanut 5/5 tähteä

Prima volta che acquisto da Cox the…

Prima volta che acquisto da Cox the Saddler e devo dire che è stata veramente una bella esperienza, hanno una grande offerta di giacconi e altro di Barbour con prezzi veramente ottimi .
Ho ordinato una giacca Barbour ai primi di Dicembre, ringrazio Sara per la gentile collaborazione quando il pacco era in ritardo, non per causa loro ma per un sovraccarico di Poste Italiane, Sara però è stata molto disponibile ad informarsi sullo stato della consegna.
La giacca è arrivata il 2 Gennaio, ben confezionata, tornerò sicuramente a fare acquisti da Cox the Saddler, vi consiglio di visitare il sito . A presto

4. tammikuuta 2026
Oma-aloitteinen arvostelu
Cox the Saddler Limited-logo

Vastaus yritykseltä Cox the Saddler Limited

Grazie per aver dedicato del tempo a scrivere questa splendida recensione del nostro servizio. La apprezziamo molto.
I migliori auguri per un felice anno nuovo!
Sara

Saanut 1/5 tähteä

I still have not received my order !

I still have not received my order and have not had a reply to two emails asking where it is !?

21. joulukuuta 2025
Cox the Saddler Limited-logo

Vastaus yritykseltä Cox the Saddler Limited

Ray thank you for taking the time to reach out to us on Trust Pilot. I am afraid we have been closed for the Christmas period from 23rd Dec until tomorrow, 5th Jan (see the purple banner on our web site). I have just popped into the office early, to see if I can start to clear some of the backlog. We worked flat out to process as many orders as we could before we closed for Christmas but should have dropped you a line to say we could not despatch your walking stick spike. We have not taken any money, so please do let us know if you would prefer to cancel, otherwise my colleagues will send despatch and tracking emails this week, as they clear the backlog.
Best Wishes for a Very Happy New Year!
Sara

Saanut 5/5 tähteä

You guys did a great job!

You guys did a great job! I was able to order without any hassle, and everything from packaging to shipping and tracking was smooth. Thank you.

20. joulukuuta 2025
Cox the Saddler Limited-logo

Vastaus yritykseltä Cox the Saddler Limited

Thank you for taking the time to write that lovely review of our service Tomo. I am pleased we could help.
Best Wishes for a Very Happy New Year!
Sara

Saanut 5/5 tähteä

More people should know about Cox the Saddler

I have worn Barbours for many years. This was the second I purchased off Cox the Saddler. It was well priced and arrived when promised. The company project a very personal and professional image.

20. joulukuuta 2025
Cox the Saddler Limited-logo

Vastaus yritykseltä Cox the Saddler Limited

Thank you for taking the time to write that lovely review of our service James. We do appreciate it.
Best Wishes for a Very Happy New Year!
Sara

Saanut 5/5 tähteä

Incredibly easy transaction

Incredibly easy transaction! I really appreciated how much communication came around the shipping- especially important for a time sensitive birthday present! I would absolutely shop again.

19. joulukuuta 2025
Cox the Saddler Limited-logo

Vastaus yritykseltä Cox the Saddler Limited

Thanks so much for that kind review Liz, I am pleased we were able to help.
Happy New Year!
Sara

Saanut 5/5 tähteä

Wonderful company

Very quick responses and thorough explanation regarding shipping to US, proper sizing, and timing issues.

19. joulukuuta 2025
Cox the Saddler Limited-logo

Vastaus yritykseltä Cox the Saddler Limited

Thank you so much for that review Holly - much appreciated.
Happy New Year!
Sara

Saanut 5/5 tähteä

Barbour clothing

Great price and choice
Fast delivery
Polite and friendly service
Thank you

19. joulukuuta 2025
Cox the Saddler Limited-logo

Vastaus yritykseltä Cox the Saddler Limited

Thank you for that kind review James.
Best Wishes for a Happy New Year,
Sara

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