Very helpful company. I sent them a picture of my case with the lost studs. They responded very quickly with a long very clear and helpful e-mail offering superb advice and recommending the correct s... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Esperienza di acquisto perfetta! Hanno risposto rapidamente alle mie domande chiarendomi ogni dubbio, e sono stati rapidi, efficienti e amichevoli nella gestione dell'acquisto e della spedizione. Pe... Näytä lisää
Yritys on vastannut
Ordered a new hood for my Barbour Stockman coat, was the cheapest online (coats and hoods no longer made, deleted by Barbour now), free postage, very prompt post and delivery, securely packaged (de... Näytä lisää
Yritys on vastannut
Много добро обслужване и комуникация! Якето пристигна в рамките на една седмица, идеално опаковано. Имаше известно забавяне след пристигането на територияята на #България , но то се дължеше на... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
A Chesham based saddlery business, established in 1911 and specialising in leather goods, walking sticks and outdoor clothing. As an approved Barbour retailer, we stock their autumn/ winter and spring/ summer ranges of clothing, accessories and bags.
Yhteystiedot
23, High Street, HP5 1BG, Chesham, Yhdistynyt kuningaskunta
- +44 1494 775577
- sara@saddler.co.uk
- saddler.co.uk
4,9
Erinomainen
951 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great service for great products
I was interested in getting a Barbour Beaufort jacket. I reached out to get information on sizing and Sara was exceptionally helpful. She also helped walk me through the ordering process since it's gotten more complex with tariffs and all. The ordering process was easy and my jacket was shipped quickly and arrived timely. I couldn't be happier with my experience.
31. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cox the Saddler Limited
Thank you so much for taking the time to write this review, we really do appreciate feedback. I am pleased we were able to help.
Best Wishes,
Sara
Great product and personal service
High quality Brady bag in great price! Wonderful service with a personal note and fast delivery all the way to Finland. Thank you!
22. maaliskuuta 2026
Vastaus yritykseltä Cox the Saddler Limited
I am so pleased to hear that Hanna. It is lovely that we were able to help you. Thank you for taking the time and trouble to leave this feedback, it is much appreciated.
Best Wishes,
Sara
you had a Globetrotter suitcase handle…
you had a Globetrotter suitcase handle which was great. Slightly concerned it was the last one and they are no longer on the web site. My case is 23 years old and I have had to replace the handles twice. So am worried where I will get the next one from
23. maaliskuuta 2026
Vastaus yritykseltä Cox the Saddler Limited
Thank you for your feedback Alison. I think Globetrotter is still making the handles but they have increased so much in price over the years that we are nervous about holding too much stock. Hopefully we will be in a position to supply you if you ever need another although they tend to last donkey's years.
Bets Wishes,
Sara
Absolutely superb service and after…
Absolutely superb service and after sales advice was great.
22. maaliskuuta 2026
Vastaus yritykseltä Cox the Saddler Limited
Thanks Alistair, that's really good to hear.
Best Wishes,
Sara
Friendly service and great communication
Friendly service and great communication. Clearly stated shipping and customs charges to the US. Second time ordering from Cox the Saddler and very happy with the product and service both times.
6. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cox the Saddler Limited
Thank you for taking the time and trouble to write that lovely review of our service Steve, it is very much appreciated.
Best Wishes,
Sara
Vastaus yritykseltä Cox the Saddler Limited
Thank you.
Best Wishes,
Sara
I always like purchasing from Cox's
I always like purchasing from Cox's. They offer a personal service, have the best prices on Barbour coats, and supporting local businesses is really important
18. helmikuuta 2026
Vastaus yritykseltä Cox the Saddler Limited
Thank you for that Nathan, we do appreciate your support.
Best Wishes,
Sara
Great item great service great price
18. helmikuuta 2026
Vastaus yritykseltä Cox the Saddler Limited
Thank you for taking the time to write that. We do appreciate it.
Best Wishes,
Sara
Customer service was great
Customer service was great! My questions were answered, they even sent me a sizing chart which was very helpful.
18. helmikuuta 2026
Vastaus yritykseltä Cox the Saddler Limited
Thanks so much for that Alex. I am pleased I was able to assist.
Best Wishes,
Sara
Vastaus yritykseltä Cox the Saddler Limited
Thanks for that Yvonne - much appreciated.
Best Wishes,
Sara
Good service and fast delivery of…
Good service and fast delivery of everything I needed to renovate a favourite briefcase.
20. helmikuuta 2026
Vastaus yritykseltä Cox the Saddler Limited
Thanks for that Anne. I am so pleased we were able to help. It's lovely to be able to make do and mend rather than replace such items.
Best Wishes,
Sara
Great online experience
Really easy to use website, with great choice of products, quick delivery & very pleased with my Barbour jacket.
Will definitely use again
16. helmikuuta 2026
Vastaus yritykseltä Cox the Saddler Limited
Thanks so much for taking the time to review our service Maureen. We do appreciate it.
Best Wishes,
Sara
Excellent customer service
Excellent customer service, friendly, helpful and quick correspondence and delivery to New Zealand.
I have purchased from Cox the Saddler previously.
I ordered a hood for my Barbour jacket and I am so pleased with it.
Happy customer
Julie
NZ
17. helmikuuta 2026
Vastaus yritykseltä Cox the Saddler Limited
Julie, thank you so much for taking the time and trouble to write that lovely review of our service. We really do appreciate it and are happy we managed to get you your Barbour hood.
Best Wishes,
Sara
Absolutely perfect ,best shop ever
15. helmikuuta 2026
Vastaus yritykseltä Cox the Saddler Limited
Thanks Fabio, that's lovely to hear.
Bets Wishes,
Sara
Great service from knowledgeable staff…
Great service from knowledgeable staff brought my first Barbour here over forty years ago and I am glad to see the business still going many thanks for all my needs
26. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cox the Saddler Limited
Thanks so much for taking the time and trouble to review our service Guy, we really do appreciate it. The business is very different now, but my brother and I still try to deliver the same customer service our parents did back in the 80's.
Best Wishes,
Sara
Very trustworthy and pleasant purchase
I made my first purchase with Cox the Saddler and I was very glad I did. The owner kept me informed of the progress of the purchase to be shipped to the US. She also made sure that I was aware of the correct measurement before the purchase.
The shop itself carries a fair amount of UK merchandises that we cannot find here in the US. I certainly will purchase from Cox the Saddler again.
9. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cox the Saddler Limited
Thank you so much for taking the time to write that lovely review of our service Kevin, we really do appreciate both it and your custom.
Best Wishes,
Sara
Superb family run business
I’ve purchased two Barbour items from this family run business and will gladly use them again. Best prices, (after having done online research), superb customer service and super fast delivery go together to make a wonderful shopping experience, - recommended, - buy with confidence.
23. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cox the Saddler Limited
Thank you so much for taking the time and trouble to write that lovely review of our service Ned, we really do appreciate both it and your custom.
Best Wishes,
Sara
Great service
Quick to reply and provided me with the info I needed to buy with confidence from overseas. Couldn't be happier with the purchase and the buying experience. Will definitely shop with Cox and Saddler again
20. tammikuuta 2026
Vastaus yritykseltä Cox the Saddler Limited
Thank you so much for that kind review Duncan, we do appreciate you taking the time to post it.
Best Wishes,
Sara
A fantastic stock range and very quick…
A fantastic stock range and very quick delivery. Would highly recommend.
21. tammikuuta 2026
Vastaus yritykseltä Cox the Saddler Limited
Thank you so much for that review, we do appreciate you taking the time to post it.
Best Wishes,
Sara
Excellent.
I have ordered from Cox a few times now and am always impressed with their customer service and quality product selection. Just great people to buy from.
19. tammikuuta 2026
Vastaus yritykseltä Cox the Saddler Limited
That's lovely Matthew, thank you for writing that. We do enjoy our repeat customers.
Best Wishes,
Sara
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