The team has reached out to me directly to ensure my order was processed properly. I actually spoke to a human. And they have provided replacement parts when anything didn't work fully as expected.
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
This was the worst experience that I've ever had making an online purchase. I never received my order, and despite nineteen emails to the company, the situation was never rectified. I requested a refu... Näytä lisää
Yritys on vastannut
The lightsaber is great, looks great, feels great, and is made from solid materials. Purchase through the website was easy, and shipping was fast.
The entire experience was absolutely amazing from meeting the team at the booth to bringing home a lightsaber for my brother The crew were so amazingly helpful in both pointing out details and... Näytä lisää
Yrityksen tiedot
- Keräilyliike
- ja myös
- Leluvalmistaja
Yrityksen kirjoittama
The best lightsabers in the Galaxy! When I got my first saber I thought it was just way too cool to be kept for myself and wanted to see how I could share it with others. Thus, Saber X is born. A Canadian based business making their way through the universe one Star Wars experience at a time. I truly hope you love our sabers as much as we do, we certainly love sharing them with you!
Yhteystiedot
4710 Rue St. Ambroise Suite 301, H4C 2C7, Montreal, Kanada
- 1-877-346-9936
- info@saberx.ca
- saberx.ca
3,9
Hyvä
191 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 35 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent quality lightsabers!
Excellent quality lightsabers!
Also, when an issue cropped up, service was prompt and helpful to resolve it.
30. heinäkuuta 2024
Oma-aloitteinen arvostelu
Fast delivery from overseas
I purchased the fire blade and it arrived under two weeks. Usually something like that going through customs takes a month to a month and a half. I’m impressed with the speed of delivery.
15. heinäkuuta 2024
Awesome Lightsabers
I really enjoy the light sabers that I bought. They are exactly as described. I found the instructions confusing, but once I got the hang of it (after the initial setup) it was fine. The baselit version is very light in comparison to the xenopixel one, so be careful swinging it around or your mom might get angry.
I would recommend SaberX to anyone I know.
6. kesäkuuta 2024
Bought 2 sabers Sabine 1 and Star…
Bought 2 sabers Sabine 1 and Star Killer. Both are amazing. I had an issue with the electronic for the Sabine. They sent me quickly a new electronic part. Which worked really well. Customer service answers within a day.
6. heinäkuuta 2024
Oma-aloitteinen arvostelu
Great experience making my first purchase!
This is my first saber purchase and Saber X were really helpful and answered my questions really quickly. My Saber arrived quickly and I can’t wait to light it up!
30. heinäkuuta 2024
Oma-aloitteinen arvostelu
They went above and beyond for a first…
They went above and beyond for a first time customer. I'm so very appreciative of it and would highly recommended Saber X.
29. heinäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Saberx
Thank you so much William. We love our customers as much as we love our sabers and we are happy it shows!
May the Force be with you!
The worker helped me replace my damaged…
The worker helped me replace my damaged blade within 10 minutes I was in and out. Great service
12. heinäkuuta 2024
Oma-aloitteinen arvostelu
Must-have for saber lovers
I had such a great experience buying a saber from Saber X. I bought my sister a Padawan saber for her sweet 16 and she loved it! Great product, and even better customer service. They are very nice people who will do whatever they can to help their clients. I hope to see them opening a full store in the future.
29. kesäkuuta 2024
Oma-aloitteinen arvostelu
Lightsaber doesn't work
3. kesäkuuta 2024
Vastaus yritykseltä Saberx
Hello there, we are so sorry to hear you are having difficulties with your saber! Rest assured, all our sabers have a 1 year warranty and our support staff will be happy to repair or replace your saber. Please contact support@saberx.ca with your order number or reciept and they will be more than happy to assist you. And again apologies for any inconveniences. May the Force be with you!
Need some improvement
Base is great but saber part should have more screws to secure it better
8. toukokuuta 2024
Vastaus yritykseltä Saberx
Thank you for your feedback regarding the saber's design. We’re pleased to hear that you’re happy with your hilt, and we appreciate your suggestion about adding more screws for better security.
Your input is incredibly valuable, and our team will review this aspect of the design to explore potential improvements. We are committed to continuously enhancing our products to provide the best experience for our customers.
If you have any additional insights or suggestions, we’d love to hear them. Thank you for helping us improve!
May the Force be with you!
They both work amazing and battles me…
They both work amazing and battles me and my friends have the memory saber out of the three lightsabers is my favorite
2. toukokuuta 2024
Incredible Light Sabers
I was pleasantly surprised when the sabres arrived, quick shipping, extremely cool case they came in. Just love them.
9. huhtikuuta 2024
The sabers are of great quality
The sabers are of great quality. Loved them. Only 1 small not problem that is in no way a deal breaker, is that I ordered the count dooku saber and the instructions on the saber were not too clear in the base manual so I had to do some small lookup on google to find it's charging port. Other than that the quality itself far surpassed my expectations. Overall super happy with purchase.
7. huhtikuuta 2024
More pleasant than a Senator from Naboo
Customer service were direct and helpful but most importantly our lightsabers were high quality and well-constructed. Even though we got the less expensive options they are miles better than the officially licensed Disney/Hasbro products. Only weakness is the sound quality but for the price, we really couldn't ask for more. LOVE our sabers
20. maaliskuuta 2024
Very good quality product
Very good quality product. It is as the description on Internet.
8. maaliskuuta 2024
Baylan Skoll Saber - Memory
Excellent Quality! Great feel and action. Perfect reproduction of the former Jedi General Baylan Skoll!
2. maaliskuuta 2024
Great company to purchase from
Company is really nice and helpful. Love the team that works there. Saber is exactly what I wanted.
2. helmikuuta 2024
Fast shipping, good quality
The saber is of a very high quality with plenty of sound fonts and compatible with the Xenopixel app and arrived pretty quickly, no complaints!
23. tammikuuta 2024
Great service !
Great service !
There was an issue with my shipping and payment and their team promptly corrected the issue and fixed my order.
Positively light side guys ;)
12. tammikuuta 2024
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