The customer service was so, so. I had multiple different support people telling me different things. At one point I was given multiple discount codes that I was told would stack on each other, then a... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Saber came non borken and out of the box easy to "build" an already pre charge, the dueling was good BUT i noticed at the Luke skywalker saber if you lose the spring under the powder button the pla... Näytä lisää
Yritys on vastannut
The sabers look great, i got shadow maul ones but for some reason when i change colour it can inly turn pinkish, not deep red, and also swich in the second half is pretty painful to press
I've purchased a few products from The Saber Company. At times I've contacted their customer service team with questions and/or concerns. But every time Jaz Parker works with me to answer my questions... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Hi! We are Thesabercompany, the saber brand build for the fans! We are all about transparency, please leave your honest review on this trustpilot page. All the love, Thesabercompany
Yhteystiedot
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 90 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Birthday Gift:
Birthday Gift: Email question was answered immediately. Received saber slightly earlier than promised. I was concerned b/c of the out of country order, but it want smoothly and easy!! The saber is awesome, b/d gift to grandson, he loves it.

Vastaus yritykseltä thesabercompany
I bashed the wrong people, these guys are great
Nevermind, these guys are innocent and my son should have bought from them!!!!

Vastaus yritykseltä thesabercompany
The product we purchased was found my son online.
The product we purchased was found by my son online. I trusted his judgement as he researched a lot of different products the Lightsaber we picked was very high quality and functioned exceptionally. He is the expert and has been raving about how much he likes it for more than a month now as he discovers new features and settings. He is more than happy and that is all I hoped for .

Vastaus yritykseltä thesabercompany
Good Support !
I Had a problem with my saber sound module, i contacted Saber Theory support and they sent me another piece really quicky !
Thanks Saber Theory !

Vastaus yritykseltä thesabercompany
Its perfect
Its perfect. I just Got my xenopixel nova lightsaber, and its perfect!

Vastaus yritykseltä thesabercompany
Ani V1 saber giveaway
I won an Ani V1 saber in a giveaway for may the 4th. They kept me up to date with quick responses and the lightsaber itself is awesome. Really happy that I was a lucky winner.

Vastaus yritykseltä thesabercompany
awesome lightsabers
very high quality and very awesome sabers and great customer support

Vastaus yritykseltä thesabercompany
The delivary was pretty fast and the…
The delivary was pretty fast and the sabers are the best they are really durable and they are really bright with cool soundeffects. It's an easy 5 out 5 and a 10 out of 10

Vastaus yritykseltä thesabercompany
i have it 2 days now the package is…
i have it 2 days now the package is beautiful it has good sounds and more they are absolutely masterpieces

Vastaus yritykseltä thesabercompany
Didn't get my product and they took a…
Didn't get my product and they took a month to send my money back

Vastaus yritykseltä thesabercompany
2 sabers.. 2 different material.. both trash
I ordered 2 sabers.
Mauls and Inquisitors.
Maul cheaper for fight,
inquis more expensice for display.
While hilts were nice looking that was propably the only thing goodabout them.
For that prize i was disgusted..
in 1st 3 days, all 3 of them (mauls are technically 2 sabers at one) started having lighting issues. Switching off on its own, buttos started to be too sensitive or stoped worked at all. They color is changing so freaking fast that it is impossible to get the red one.. they both are missing the sounds for those specific sabers but god kills us if we missed the unicord sounds right?
now they thave separated problems.
Inquisitor has a new function that you can switch to full round or just half.. that was cool asf... until i found out it is held by magnets... so fricking weak that the round part of the hilt is moving on its own..
Darth mauls sabers are just falling apart. like litrally.
but thats not the worst part... Nobody will tell oyu that you have to disamble the whole fukcing thing to get to the charge port.. it is hidden inside the hilt so you have to take out the whole inside... not covered at all so all motherboards and stuff is exposed..
also when you have to use those screwerdrivers to split maul sabers into two... how about.. i dont know... screw the whole thing. why do i have to use screwdrivers to hold them together...? Like imagine that in battle...
"oh you cut my saber in half.. let me just... take my small srewdriver... oh no!... one tiny little screw fell to the ground!...I can´t find it! what a shame...lets fight now... oh you left already.."
not fricking mentioning that batery goes bye bye after like a hour...
Compared to lightsaber spear from armyfantasy.cz
it is more expesinve but the batery lasted 3 days in row... not a single problem until we hit that saber too hard and it was the funniest thing i ever witnesses bcs it switched off upon contact and after re-ignition.. it turned white... "bro you just turned me into grey jedi" And guess what. it still works after that... and that was year ago...

Vastaus yritykseltä thesabercompany
Overall good just two issues I had
My experience was good there was some confusion at first with the order but they got back to me and were very helpful the only thing I could really point out as being difficult is having a hard time going through the website to see my order and manage the options and they did end up helping me with that and they were patient and kind just did take a while to hear a response but that’s understandable in a busy business month like may with a short staff overall very good

Vastaus yritykseltä thesabercompany
Great!!
The sabers worked perfectly fine, they are beautiful and bright

Vastaus yritykseltä thesabercompany
Had an issue charging the battery
Had an issue charging the battery. Customer support was quick to help and resolve the issue.

Vastaus yritykseltä thesabercompany
I absolutely love my lightsabers!
I absolutely love my lightsabers!! I got the Knight sabers and I bought them in the May buy one get one sale! I love the app and how it helps you understand how to use it better and it’s so easy to use! Thank you guys so much for bringing Star Wars to reality! May the force be with you!

Vastaus yritykseltä thesabercompany
Costumer service is top notch, I felt special!
I was shocked about the very high product quality, didn't expect it to be honest, I truly felt special when I got my hands on them. There are many options to choose from according to taste and budget. I could not afford that particular saber without the May 4 SALE opportunity, let alone the 2nd one. When I had a personal question that I couldn't find the answer for on the website - which is rare, they pretty much cover it all - contacting the costumer service was a really nice experience! They answered fast, with polite and informative response and I always felt that they care! I experienced a personal communication, not an auto-generated bot response. They tried to help and assist me - within reason - the best way they could. I am truly amazed about this, nowadays its a rarity and very much appreciated! Thank you again!

Vastaus yritykseltä thesabercompany
Great product highly recommend
Great product highly recommend

Vastaus yritykseltä thesabercompany
Thank you very much for the lightsaber
Thank you very much for the lightsaber. We really like it.
We plan to buy more lightsabers from you.

Vastaus yritykseltä thesabercompany
Super fast amazing people
Super fast and detailed responses on any questions I have for them!
Lightsabers are so realistic and amazing

Vastaus yritykseltä thesabercompany
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